This is one of the best On point branches ever I have been several time sensitive issues that the…read morebranch manager and staff made sure were taken care of ASAP! Even stayed positive and encouraging the entire time!

My needs are simple, and OnPoint generally meets them. Their system eliminates the need for…read morefilling out a banking slip; deposits and withdrawals are easy. I'm taking off a star because I have reached a breaking point on their ATM, which, yet again, was not functioning tonight when I wanted to make an after-hours deposit. That thing is broken more days than it is working, it seems.

We had the best experience as Gabriela Gill was wonderful to work with during our loan process…read more Gabriela was extremely professional and knowledgeable during the entire process. She is an absolute delight to work with and a huge asset to Mid Oregon Credit Union. We feel extremely grateful for her assistance and will definitely be referring friends and family her way. Gabriela is a top notch employee and should be honored for her outstanding work. We look forward to working with her in the future as well and feel confident that others will agree with us. Great job, Gabriela!

I am Deidre Whitehurst and I have ave been experiencing nothing but superior service, kindness,…read moreunderstanding, patience, outstanding expertise from Javin Nelson. He has helped us with the most recent application to consolidate. I highly recommend that Javin be promoted or at the least jump his salary up 2 levels Thank you PS. This should be placed on the desk of his boss!

This bank has been the most helpful bank I've ever had. I had to have help with a lot of legal…read moredocuments and they have helped me through all of them. Also advised me the best accounts to put my money in. I would tell anyone this is the most friendly, helpful bank ever. Teresa Young

Was just refused to exchange my damaged and foreign currency at this location. Teller was rude and…read moreunhelpful. This is a service every bank offers I have no idea why I was turned away

For a national bank, banking at Chase has always been enjoyable. Customer service has been great.read more

I am terribly disappointed this bank I will go with a local credit union. Chase has screwed me…read moremultiple times. Customer service is terrible.

Awesome all around. Knowledgeable. Able to communicate your questions with a customer quickly,…read moreeasily understandable. Says hello and thank you by name. Offers other suggestions that i may not know of.

It all went well ...great employees, and a great experience whenever I go whether using the drive…read moreup window or going inside to see the tellers ...

Corey helped us with a notary. Very easy to set up and very professional…read more Lots of parking and convent location downtown Redmond. #Notary

I have been a customer of WFB since 1974. Recently I sold a house and moved to Redmond, OR. Prior…read moreto the sale, I saw a poster while in a branch about 4% interest on new deposits into a savings account. I already had an account with WFB, so I transferred a 6 figure amount from my checking into my savings. When I got the bank statement for that month, I only was paid $4.00 by WFB. I went in asked why, and I was told that I had to go into a branch before making the deposit. I disputed this, and the complaint department told me that they'd look into it. I just got a call from them -- they told me that because I didn't actually go into a branch, I couldn't get the 4%. So my savings only got the .01% that they pay on savings. But WFB go my money and most likely loaned it out at 7% or more -- and they will keep the difference because of an insignificant technicality. Someone at the branch could have called me when they saw the large deposit into savings -- but they didn't. Don't do business with them - I'm moving my accounts!

I asked to start my car loan in December but no one listened. It was a bad start and then I read…read morethe reviews. I should not have wasted my time. It seems like they have good customer service, but they don't do what you ask.

I purchased a car in Idaho and got forced to go through this bank for my loan. This is hands down…read morethe worst experience with a bank I have ever had. First payment went without a hitch but before my second payment I received a email saying I had to set up auto pay, so I did. And come due date I got charged 3 extra times at once!! I called and they just kept trying to blame me but they eventually said they already had auto pay set up for me when I started my loan. That made absolutely no sense to me, why send me a email saying you need it set up when you already have it?? They kept trying to push that I was impatient and just tried to pay twice because the payment didn't go through till next day, this also doesn't make sense because it told me when it should go through so why would i immediately try again?? They wouldn't tell me the reason for the other overpayments. After going back and forth for a while they finally agreed to refund me and told them to disable all auto payments on there end as well I disabled mine just to be sure. THE NEXT PAYMENT they auto charged me again like wtf is going on with this bank I told them they absolutely have no permission from me to charge me on their own. I recently got into some financial problems that will be resolved at the end of the month but them double charging me cause me to not be able to buy food for me and my girlfriend. This is just ridiculous I will be calling again to dispute the double charge. What is wrong with these people it seems like they genuinely do not care, about anything.