Everything is always handled in an efficient manner. The place is very clean and the tellers are…read morealways friendly. Bonus that it's open on Saturdays too. It's also never crowded and the drive through moves fast. Great bank.

Not deposit a check unless verified that it's legit and not fraudulent. It was sent to me but it…read morewas a false check. They closed my account. I had no say in the matter. I didn't know it was a bad check.

A friendly staff - highly professional . But don't ask for fees back..... often see frustrated…read morecustomers on this subject .

I've been banking with Wells fargo for a few years. Nothing special, no perks. This is a new…read morelocation. I see alot of changes. Would have been nice, if they sent notification that they moved or were moving into another location. Oh well, I'm only an account holder

They have time to talk while in line. Need more employee's behind the counter. Nice people just slowread more

I have used this bank for years and they have been great! My only complaint is that you are unable…read moreTo change your password at night or at any point without their help. This is very frustrating when trying to transfer funds.

I am a big fan. I do business & personal banking with Paragon after banking at Regions for over 20…read moreyears. Today I drove up to drive-thru at 5pm - exact closing time. I ran out of personal checks. The young lady, Lauren said come inside, where Eric prepared me personal checks for this week to last me until my new checks come in. Now this may seem no big deal, but she unlocked the front door for me as they just closed, yet she allowed me in for this purpose. How many times has your bank let you in after locking their doors? The number for me before today was zero. The President of this bank to the team members treat me the way I would want to be treated! Great bank!

Josh in the drive thru is always friendly and on point. The rest of the staff is likewise engaging…read moreand helpful

From the owner: Orion Financial is the largest credit union in the Mid-South, serving 70,000 customers with over…read more$1.2 billion in assets. Orion Financial guides customers toward financial independence, security, and growth with banking options in consumer and small business, as well as commercial real estate lending. As a member-owned financial institution, Orion’s profits are passed along to members through higher deposit rates, lower loan rates, and affordable financial services that help pave the way to financial freedom.

I got a First Tennessee VISA Signature Card. Today I tried…read moreto redeem my rewards. After being given st least 5 different numbers and listening to many different recordings, I find out that rewards department didn't even have me in the system. The whole experience was a nightmare.

Great bank that has all your banking needs. They have ATM machines all over Memphis but sometimes…read moreif you don't know where their located, they can be hard to find.

A TN based bank with great service and 2 convenient locations in Memphis, TN. Established in 1904,…read moreI feel confident that the banking practices and longevity will serve me well

Wonderful service from managers to tellers. They are extremely nice and know their stuff!read more

We only have an account here bc they are a local credit union. We have to keep an account to share…read morebranch. We quit banking here full time when they had a glitch that charged our Cash App 2x for $500 ea transaction. We just deposited our tax check from the US Treasury and they put a 7 day hold on it. This is 100% part of the reason we will not bank here full time. We have had this account here for over 2 years, since we moved.

I prefer this location because it's more light at night at the atm and doesn't seem secluded. The…read moretellers have always been nice and helpful whenever I needed to complete a transaction. I also like the multiple drive up ATMs, that is a major improvement compared to others that I visit. This location also has an ATM inside that you can also use.

Went to this branch to close my daughter's checking account while she was in town since she has…read moremoved to California. Lorenda "helped" us, but was incredibly rude and condescending throughout the interaction, even interrupting me multiple times. When I asked to speak to a manager, she told me no managers are available. I assume this level of service is due to ending the relationship, though I, personally, have multiple high-balance accounts with the organization. Her only recommendation was that we empty the account to a $0 balance, which we were not comfortable doing since we had already done that and three transactions went through from an account my daughter didn't realize was linked *and* the bank charged three $38 overdraft fees as a result. The organization will not let you close the account or even update your address via the app or customer service number, so we won't be able to close it until she returns in June.