I have been a customer for several years at Southern Security. Once the Pontotoc, Ms branch was…read moreclosed I had the pleasure of working with Ms. Christine Cartwright in the Collierville location. Ms. Cartwright is very professional and always went above and beyond to explain in detail to answer any questions I had. She is extremely knowledgeable regarding loans. Any time I called she was eager to help me. I enjoy working with Ms. Cartwright on my auto loans. She is a asset to Southern Security and has been so kind adn poliet to work with.

I called the bank beforehand and asked if I could use the their notary service even though I'm not…read morea member. They said it was ok but it would be a $5 fee. When I get there they have to buzz me in and it's packed...I get to the front and the lady says she's not able to notarize because I'm not a member.

We're Charlie Schwab clients over 25 years. They lead the way lowering transaction fees. Website is…read moreexcellent and so easy to use, Unlike some brokers, many ladies work at Chuck's place! This helps my wife of 54 years feel comfy!

went there this morning. spoke with Anna. she was great and helped me with IRA distributions. she…read moreknows exactly what to do and how. highly recommend her. she is in Germantown Tn on Wolf River Blvd

This is truly the best branch in Shelby County. The staff are always kind, professional, and they…read morereally know their customers. Every time I've needed help, they've gone above and beyond to make sure everything was taken care of. It's rare to find a place where you feel valued and remembered, but this credit union does exactly that. Anyone looking for a credit union should come here -- you will not be sorry. Thank you to the entire team for consistently providing outstanding service.

Ms. Robbin's (collections dept.) professionalism and customer service was amazing and I really…read moreappreciate her help with everything. Thanks for all your help!

If I could give 100 stars I would. My husband and I opened up a checking and savings with this bank…read morelast week. We worked with a lady named Joni and she gave the most exceptional wonderful service. I cannot brag on her enough. I was coming to this bank after my other bank account had been hacked. She definitely made me feel safe and comfortable using them as my bank. With that being said, I had tons of security questions and such. She answered the ones she could and any other questions I had that she did not know the answer to, she told me she would get back to me. She did follow up and get back to me for everything. Wonderful service you do not see anymore. I am so pleased with the employees of this bank! I also, had to call them today about a deposit and Joni was with a customer so I spoke with a lady named Ashley. She was just as amazing and exceptional! If you are looking for a great bank with amazing employees who actually care, choose this bank! I am so extremely glad we did!

We have banked with Renasant for 12 years and after 3 separate (major) issues, we will be moving to…read moreanother bank. They are not helpful, the afterhours line is a joke, and if you have a problem, good luck in getting it resolved quickly. I should have switched after the first problem with them but I incorrectly assumed they would help since we have been loyal. They don't care about the customer and I would NEVER recommend this bank to anyone.

Customer service is great. Community focus is great. I have dealt with the bank personally and…read moreprofessionally and would definitely recommend it.

Paragon offers business banking solutions, for small and large businesses, as well as personal…read morebanking solutions for individuals. It boasts itself as a newer bank, that promotes a sense of community. There are several options for checking and savings accounts, and there is an option for a fee-free checking account, which is always a plus. They also offer free ATM access to over 100 ATMs in the Memphis area. Also nice, they're open until 6 p.m. on Fridays.

Ms Javia Burton makes banking personal again.. She greets me by name each and every time I walked…read moreinto the Kirby branch and now the Collierville branch. Javia along with the branch manager, Chris Evans, makes banking feel less transactional..

Great all round bank to do business with. Also I'm always happy when I leave this bank. Very…read moreprofessional.

Pinnacle offered us a 30y fixed rate at 7.25% with 21k in points…read more Another local bank offered us 5.625% with 6k in points. After Pinnacle was informd thet we were going elsewhere for a loan, they contacted us and said they could give us a lower rate if we deposit our money in the bank! Sometimes they would not answer or return calls. People at Pinnacle were nice and profssional, but we lost their trust over their interest rate counteroffer.

Pinnacle Bank has proven to be a worthy holder of my money. I like their people and the services…read morethey offer. I wish they had more branches, but that will come in time. YOu can trust Pinnacle to take care of you.

I love this bank- super friendly- so great to work with and Rebecca is amazing. Anytime I need…read moreanything Rebecca, Amy and whole staff are Johnny on the spot and super helpful. Thanks for the continued great service.

Trust dept is incompetent, dishonest, and self-serving. Their 2 duties: to pay the bills for my…read moreelderly parents and get their income taxes filed never got done. I asked about that multiple times, as well as asking about changing address from the previous trust company. Each time I was told "we're taking care of it". Today I found out my parents' life insurance policies lapsed 2 months ago because they were never paid. Because the trust officer was quick to make excuses or even blame me every time I asked for updates she didn't have, I kept proof of having given her the necessary information to get bills paid. She was quick to coerce my parents to sign on for things that benefit her, such as wanting them to refinance a house (at age 96! with an already low rate mortgage?) through her bank, of course.