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    Renasant Bank

    3.0 (2 reviews)
    Open 9:00 am - 4:30 pm

    Services - Renasant Bank

    Personal banking

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    3 years ago

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    6 years ago

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    First Horizon - main mailing address for bank

    First Horizon

    (7 reviews)

    They are such a great financial institution with all the investment services including investment…read moresavings accounts. We had a HELOC here with rock bottom interest rate, they also have competitive CD's and other choices. We first established accounts here in 1993 and they have been an excellent choice for checking and savings amlnd have wired cash in and out plus money orders and travelers checks at no charge. For the last decade Penny Moore has been our go to person that had handled of our transactions no matter how big or how small. She is the consurmative professional that has an excellent knowledge of almost every product and service offered by First Tennesse. I cannot adequately express what a joy it is to have such a friendly, pleasant and genuinely engaged professional assisting you and as an advocate for our interest truly is. She is a terrific ambassador for the First Tennessee brand and I highly recommend seeking her out of you are doing business in this branch. There's 5 drive thru stations plus an ATM that's available 24/7, there's another branch in Collierville plus a standalone drive thru ATM in town. There's a lot of branches in the Memphis metro with a main branch with all their corporate offices located in Memphis. Bottom line: while there's been a few bumps in the road years ago, with some services, they have had their act together for many years now and have been totally reliable with both their inside and online presences. All boxes checked for a full service, professional banking and financial institution.

    I was at the drive-through couple of minutes before 8:30 waiting for them to open and when they did…read morelanes two and four were open. i was the only customer so I pulled into lane 2 with a deposit ready. I sent it through and waited and waited. An SUV pulled into lane 4. About a minute later, the display came on and the young man asked me if he could help me. I just stared at him and he finally acknowledged that I was making a deposit. Not long after, I heard the tube lane 4 come down and the SUV drove off, a little later a receipt for my deposit came, I pulled off and immediately called into the bank and asked for the manager. I was told the manager was in a meeting and would call me back. This was 8:39 AM yesterday. I've called twice today and he's not available. I'm not sure what kind of service this location typically provides but this. just didn't sit well with me and I wanted to discuss it with the manager, however, perhaps the service is indicative of that of the manager. I had always thought that first come first serve was the appropriate way of customers.

    Renasant Bank - banks - Updated May 2026

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