First Horizon Bank

Great service! Very helpful and take care of business. Saturday banking crew was friendly and…read morehelpful

I've been banking with Regions since 1983. I was a fraud victim and they refused to help me…read more There are over 5000 banks & credit unions in the USA There is a reason that Regions is rated the 8th worst according to Forbes. I was a fraud victim and Regions refused to help me. Locked my account and refused to let me take my OWN remaining funds out of my account. Beware. Take your money out while you still can

SecurTrust Federal Credit Union

2.6

(5 reviews)

It has been positive until recently I'm unable to login to my account from my computer or phone,…read morewhich makes no sense to me. I've tried to get help from bank, but they are unable to help me. Now I've got to find a new bank. Very inconvenient!

This is the best bank to be with period. They know you by name and they make things super easy…read more They have great interests rates and great customer service. Isabell, and Jerry always go above and beyond to get everything I need. I have recommend many of my friends and family to this bank.

Trustmark

Great Bank. Great People.read more

Bancorpsouth

1.0

Can't say very good things right now. My wife and I asked at the branch if a cash deposit before…read morethe bank closes would cover the charges set to go through the bank that day. We were told that, yes, if we got the cash in before the bank closes we would be fine. Today, my wife went to buy groceries and we are negative. There were 180 in overdraft charges. Called the bank to be told that what the lady really meant was if it got in before the registers closed at 4:30, not when the bank closes at 5:30. That is very misleading and my family doesn't have grocery money for the weekend now and the bank is saying that it wasn't there error.

First Horizon

3.3

I was at the drive-through couple of minutes before 8:30 waiting for them to open and when they did…read morelanes two and four were open. i was the only customer so I pulled into lane 2 with a deposit ready. I sent it through and waited and waited. An SUV pulled into lane 4. About a minute later, the display came on and the young man asked me if he could help me. I just stared at him and he finally acknowledged that I was making a deposit. Not long after, I heard the tube lane 4 come down and the SUV drove off, a little later a receipt for my deposit came, I pulled off and immediately called into the bank and asked for the manager. I was told the manager was in a meeting and would call me back. This was 8:39 AM yesterday. I've called twice today and he's not available. I'm not sure what kind of service this location typically provides but this. just didn't sit well with me and I wanted to discuss it with the manager, however, perhaps the service is indicative of that of the manager. I had always thought that first come first serve was the appropriate way of customers.

Ever since I received a savings account in 94 as a MS graduation present. First Tennessee has…read morealways been very helpful knowledgeable and friendly. When it comes to my banking needs they know how to answer my questions & always resolve whatever dilemma I may have. They done an excellent job in also handling my direct deposit. My paycheck always came into my account on account on time. With my funds readily available to spend. I would recommend anyone who is moving here into town to bank with them. My mom have also gotten loans from them as they've done an excellent job in offering her the best in home & car loans. They offered her excellent rates & gotten them approved switfly. I forgot to mention that me & my family each have an account here & will continue to bank here as we have for 25 years. I'm sure to like their page on Facebook and tell a friend. https://www.facebook.com/firsttennessee/

TitleMax Title Loans

Shon gave great exceptional service. Thank you for helping us with our loan! Highly recommend her…read moreat Tittle Max Olive Branch

Great experience.. Tasha is friendly, respectful, and made me feel comfortable.. thank youread more

The Wendy Thompson Lending Team

4.6

Called three places including this one for a mortgage loan. The other two did the application over…read morethe phone and I got my pre-approvals. Have my contract, the money, and just needed the loan. The lady here said she would email an application within 15 minutes. It never came

Wendy & her team responded immediately to my inquiries. Then, she went out of her way to call me on…read morea holiday weekend because it was the only time I had available. Even more, she talked me out of refinancing because it was not the right choice for me - it was going to cost me thousands of dollars. Wendy truly wants to help people!

TitleMax Title Loans

The staff is absolutely amazing. They were fast and friendly. They are professional and made sure I…read morewas taking care of!!

The service was great & customer service as well!! I really appreciate the associate you guys…read morehired!!

Southern Pawn & Jewelry

Awesome place! I love their jewelry. Traveled all the way from Clarksville, TN to get what I…read morewanted. Totally worth it! We made a double trip... One to pick out my ring, the other to pick it up from sizing. Chris is an awesome guy and very helpful! Emily is a gem and so sweet! We will definitely be back there. Well worth the trips!

I bought a necklace on April 22nd. Emily and the manager whose name escapes me were very courteous…read moreand professional! On a wet and rainy day, they brought a smile to my face! Kudos! Keep up the great work! Ed

Independent Bank

4.0

Independent Bank in Germantown is a gem. The staff is always friendly, welcoming, and ready to help…read morewith a smile. You can tell they genuinely care about their customers--not just as clients, but as neighbors. It's refreshing to walk into a bank where you're greeted by name and treated like a person, not a number. Great people, great service, and a hometown feel that's hard to beat. Highly recommend.

These guys are 95% great. Used them for both business and…read morepersonal. Responsive and helpful for the most part. Have used East Memphis and Germantown locations with great success. Only had 1 person totally ignore my calls on an issue. I gave upon him.

First Horizon

3.3

One of the best features of this branch (of a now humongous banking behemoth) is its modern and…read moreconvenient drive-through ATM. Service inside can be spotty, as it can get quite busy, and they seem to be dramatically understaffed.

I've been doing business with First Horizon for years. My experience with them has always been…read morepositive: good customer service, large number of locations, and the company provides a wide variety of services.

First Horizon Bank - banks - Updated August 2026

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3.4

(8 reviews)

I've been banking with Wells fargo for a few years. Nothing special, no perks. This is a new…read morelocation. I see alot of changes. Would have been nice, if they sent notification that they moved or were moving into another location. Oh well, I'm only an account holder

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Suntrust

3.3

This branch is the SLOWEST I have ever been to. It's frustrating to sit in line for 45 minutes. I…read moream not sure what is happening inside but I can not wait until the lobby opens up again so I don't have to sit in the drive thru

I love Suntrust Bank! They're always great to deal with. The tellers are friendly, efficient, and…read moreaccurate. They're so good, I do both business and personal banking with them!

Wells Fargo Advisors

4.0

I have been banking with them since they were Wachovia. I am still impressed with the service and…read moreattention I receive whenever I visit. I strongly recommend this bank.

Regions Bank

3.7

This is a clean, organized, customer-oriented branch of a major bank. It is professionally staffed…read morewith executives who are capable and willing to handle my personal assets with skill and direction. It's a pleasure to walk into Regions Bank on Shelby Drive here in Memphis and efficiently handle my personal banking chores !

The service was professional and very informative. All of my questions were thoroughly answered and…read moreaddressed. The building was clean and social distancing enforced.

Trustmark

3.0

(2 reviews)

Don't bank if you're a small biz. They aren't set up for it. For example, something as simple as…read moreupdating your address, you have to go into a branch to do. They don't waive wire fees for small businesses, no employee cards, they charge bogus fees, even on "free" accounts, no online payment options like Zelle just to name a few challenges. The branch manager on Poplar is William and he is extremely difficult to work with and rude with zero customer service knowledge. If you must bank here, go to the midtown branch to open your account because the branch manager is Carla and she is amazing and very friendly.

Great customer service great bank very good people I'm happy to bank with trustmark i would bank…read morewith any other bank

Metropolitan Bank Group

A small bank with a big personality. Everyone is so friendly and accommodating. They offer…read moreexcellent products for attorneys and doctors. I can call my banker, Alex, any time. They are solution and results driven.

First Horizon

4.0

This bank has no interior lobby anymore; however, it has five drive-through lanes. One of the…read morelanes is solely dedicated to an ATM. As this location is near the heart of downtown, it can get really busy. The employees here are pretty efficient, though. I would avoid using the ATM at night. This is a very sketchy neighborhood, located just down the street from the local jail.

Advance America

Tammy Is Amazing! I had a small issue she was able to resolve!! I always love to partner with the…read morelocals!!

Great customer service highly recommend tashaelania walker as well as Ms.tammy…read moreVery respectful & the energy was most definitely felt in the room

Southern Pawn & Jewelry

Awesome place! I love their jewelry. Traveled all the way from Clarksville, TN to get what I…read morewanted. Totally worth it! We made a double trip... One to pick out my ring, the other to pick it up from sizing. Chris is an awesome guy and very helpful! Emily is a gem and so sweet! We will definitely be back there. Well worth the trips!

I bought a necklace on April 22nd. Emily and the manager whose name escapes me were very courteous…read moreand professional! On a wet and rainy day, they brought a smile to my face! Kudos! Keep up the great work! Ed

Elvin L Taylor - State Farm Insurance Agent