Ms Javia Burton makes banking personal again.. She greets me by name each and every time I walked…read moreinto the Kirby branch and now the Collierville branch. Javia along with the branch manager, Chris Evans, makes banking feel less transactional..

Great all round bank to do business with. Also I'm always happy when I leave this bank. Very…read moreprofessional.

This is a typical 1st TN bank. No frills, good customer service, outdoor walk-up ATM.read more

This bank is fantastic!! The reps are always very kind and informative. I've been a member for 20+…read moreyears and I've never had an issue that they weren't able to help with, all done with a smile. Thanks First South!!

I went to the New Cordova Branch atm to deposit money, only for the atm to take my money, not…read moreprovide a receipt, and did not credit my account, only to be told by the branch I will just have to wait and they will see if they can find it. At least 10 other people came in with similar complaints and they refused to put a sign on the atm, letting people know of this issue. These seems like a scam and they are just taking people money with no regard or planning to return it!!!

Great bank: I'll get checking savings, CD and credit cards with them. I'm even thinking about…read morestarting an investment account. Great app uses Zelly a lot.

Great bank that has all your banking needs. They have ATM machines all over Memphis but sometimes…read moreif you don't know where their located, they can be hard to find.

A TN based bank with great service and 2 convenient locations in Memphis, TN. Established in 1904,…read moreI feel confident that the banking practices and longevity will serve me well

met with Michell a couple days ago concerning MC card being scamed,…read morehad been woring with this for about 3 weeks. after going over problem and info she called main BA office and with phone on specker problem was explained and after all info was given main office with the help of Michell problem was taken and I left the bank relived only wishing I had gotten the ladies name on the phone . I am old but been around and can say best CS experience ever . Thank you BA for such professional employes. James Simpson

They are a good bank. They have always treated me well. Sometimes they are a little crowded, but…read moreit helps to go early in the morning.

I love this bank- super friendly- so great to work with and Rebecca is amazing. Anytime I need…read moreanything Rebecca, Amy and whole staff are Johnny on the spot and super helpful. Thanks for the continued great service.

Trust dept is incompetent, dishonest, and self-serving. Their 2 duties: to pay the bills for my…read moreelderly parents and get their income taxes filed never got done. I asked about that multiple times, as well as asking about changing address from the previous trust company. Each time I was told "we're taking care of it". Today I found out my parents' life insurance policies lapsed 2 months ago because they were never paid. Because the trust officer was quick to make excuses or even blame me every time I asked for updates she didn't have, I kept proof of having given her the necessary information to get bills paid. She was quick to coerce my parents to sign on for things that benefit her, such as wanting them to refinance a house (at age 96! with an already low rate mortgage?) through her bank, of course.