Our experience was extremely disappointing. Peggy was our loan officer, and while she has been in the industry for a long time, the level of customer service we received fell far short of what we expected.
From our initial interactions to the process of obtaining a competitive interest rate, we often felt that our questions and concerns were more of an inconvenience than something that was genuinely valued. Unfortunately, our rate was also not locked in within the appropriate timeframe, which ultimately put us in a less favorable position.
Perhaps this experience is specific to the lending process through Drees, but based on our experience, we would not recommend their lending services to others. read more