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First Convenience Bank

3.0 (2 reviews)
Open 10:00 am - 6:00 pm

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Services - First Convenience Bank

Personal banking

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Recommended Reviews - First Convenience Bank

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0
11
1

12 days ago

Got money out of the ATM but needed larger bills and they happily changed them for me. Love y'all

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107
43
7

7 years ago

I got money out of the ATM and I needed smaller bills and they refused to exchange them. Fuck y'all .

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Ask the Community - First Convenience Bank

Eastman Credit Union

Eastman Credit Union

(4 reviews)

We love Rhonda! Super nice and answered all my questions. Made me feel welcome and comfortable…read more Great deal.

For those of us traveling from outlying areas of Longview, this is a full-service branch in a nice…read morenew beautfiul freestanding building beside Buffalo Wild Wings, and in front of the movie theater. (For several weeks now, I thought it would be a little kiosk or ATM building or something. Boy, was I surprised.) You'll find both new faces and old at this branch. They remain extremely friendly and customer-service oriented. Maybe it's due to its being new, or maybe it was the time of weekday I visited, but I got right in to see a loan officer. As always, these folks treat you like old friends. I feel like they are truly out to protect my best financial interests, and keep me from making any major mistakes. My elderly mother had just gotten taken to the cleaners by an unscrupulous local auto dealer. ECU's loan officer helped us as much as possible with helpful advice on what to do next. It's a shame the state of Texas doesn't have Elder Abuse laws directed at shady auto dealers. Because they don't, it's important to find a bank or credit union with people you can trust. I trust ECU wholeheartedly, and love their new branch, which will be loads easier to get to than their main branch, south of Longview. Tip: Credit unions have expanded their list of people who are eligible for (free) membership. I encourage everyone who needs a friend in the financial sector to give 'em a try. Their rates consistently beat local bank rates, on both deposits and loans.

East Texas Professional Credit Union

East Texas Professional Credit Union

(22 reviews)

My wife and I have been members for almost 20 years and have been taken really good care of. We…read morehave had many auto loans over the years, at one point our credit took a big hit and ETPCU did not beat us up with sky high rates. We did have higher rates than when we have had good credit, but they treated us right. They have always beat the rates car dealers offer other than the zero interest rates, but your better getting a loan at the credit union and taking the cash back offered by the dealer. My only complaint which isn't really a complaint is I wish they had better rates on RV's and it would be nice if they had VA Home Loans.

I am a local business owner, and my experience trying to coordinate basic account services here was…read morefraught with unnecessary hurdles and a lack of professional follow-through. Instead of providing solutions, I was met with "red tape" and outdated procedures that felt more like gatekeeping than banking. There was a significant lack of clear communication regarding requirements, leading to a "runaround" that wasted valuable time during my business transition. No one really seems to know what's what and what's going on in this institution. In an era where efficiency and digital integration are standard, this institution feels stuck in a "manual" mindset that is not conducive to growth or modern entrepreneurship. I have since moved my business and personal accounts to a different institution that actually values my time and understands the needs of a scaling professional. they also nickel and dime you on everything. Since I am moving out of their Service area, they waived the fee of closing my account within a month. Bottom line: If you are a business owner looking for a streamlined, supportive banking partner, look elsewhere. They are more focused on finding reasons why they "can't" help you than finding ways they can.

First Convenience Bank - banks - Updated May 2026

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