I have used Dr Warren for several years. Not one time have I ever felt uncomfortable. The staff is absolutely amazing and professional. MOHS surgeries take time, it's not an in/out 10 minute surgery. I would not go to any other MOHS facility. little out of my area but well worth it. The MOHS clinic I was using, I would be there for 3-4 hours before the surgery was even started and felt like I was just a number in a chair. read more

Ponte Verda office Waited over an hour for a 10:15 & never did get to see a doctor or nurse before I cancelled my appointment with the receptionist. How can you have people wait over an hour with no explanation ?? pretty rude !!! read more

The setting has changed, they used to do Mohs at the same day, and you wait in the room for results and then the full removal was done. No second visit and second surgery required, I do not appreciate that. Now they cut, send you home, call you and you may have to show up again for a second surgery. You will also not see Dr. Warren any longer for check ups, as he has decided to do the surgeries only. His other PA's Doc's - some are a bit arrogant, some do not tell you whats going on with your skin and do not answer questions. So, no I am no longer pleased and will not recommend this office. read more

I was very disappointed with my recent first visit to First Coast Mohs. Of the 5 people I interacted with, I don't think but one even smiled. The PA that did the exam was very cold and indifferent, almost to the point of being rude. When I looked on the patient portal for results the comments were inaccurate and seemed boilerplate. I do not recommend First Coast Mohs and will not be returning. read more

I have been a patient of Dr Warren since 2008 and I legitimately trust him with my life. After being diagnosed with melanoma at 23 and receiving subpar care from a different dermatologist, I thought I needed a second opinion, which brought me to his office. His knowledge and expertise exceeds all expectations and more. He is absolutely the best doctor that you will ever find. If you suspect or have had skin cancer, I highly suggest you drop your current dermatologist and switch ASAP. His offices are clean and absolutely stunning, and yes, I know I am talking about a doctor's office, but see it in person and you will feel like you are at a resort and you will have the same sentiment. Even my young daughter loves going to his office. His staff is extremely friendly and helpful as well. 1 million stars for sure! read more

Wait time was minimal but the staff is amazing. Kind, patient, and knowledgeable about their profession.

The front desk staff are extremely professional and friendly! Dr Warren had excellent bedside manner. I had stitches and they were able to get me in quickly for remove them and were very nice about explaining how to care for it after I had the cancer removed and after I had the stitches removed. A friend recommended them to me and I highly recommend them to anyone who has a concern especially if it is on your face! They won't make you look like Frankenstein and are careful with how they biopsy and freeze anything on you that's a concern. read more

Horrible experience! If you want to be just a # & a $ go here. I was in the waiting room at 10:56 am when I received a call from the office to tell me they were running behind for my 11:00 appointment. I was told to come back in 1 & 1/2 hours. I don't live in the area and had been waiting 4 months to coordinate this Moh's surgery. It's hard to kill 1 & 1/2 hours when you don't live in the area. I came back at 12:30 and signed in & was ignored (whatever was on her cell phone was obviously more important than me). I waited 5 minutes & went back to the desk to verbally check-in. I waited another 15 minutes. When I inquired about how much longer, & I was told another half hour. I explained my husband was finishing up appointments at Mayo & needed to be picked up. I was told that I should have been advised to schedule on a free day (like we used to do to wait for the cable guy to show-up, take the whole day off & wait for them to show up 'cause they're more important than you are). When I expressed that over a two hour wait was excessive and inconsiderate I was told they would need to speak with someone else about it. I could overhear everything that was being said, the laughter at the situation and the receptionist explaining that she was just the messenger and that she couldn't explain the process to me. When I heard all of this i stepped in to say, that I understood the process, I've had Moh's surgery more than once, and I understand issues arise, but over a two hour delay without being notified before one is already in the office is not professional to say the least, & to be told to hang out another hour or maybe more is totally beyond rude. They actually said that's the way the doctor likes it. That displays to me the doctor is more interested in the almighty dollar or he would create a more reasonable schedule for himself. No one ever apologized and of course there were no openings the following day. I would have to reschedule, meaning another 12 hour round trip drive and a hotel stay, or continue to wait while they called the patients in at their scheduled appointment times instead of picking up the patients they were behind on already. By 1:06, more than 2 hours after my original appointment time. I requested a refund of my copay & left. I lost respect for this doctor and his total disregard for his patient's time. They could have offered to call me when they were ready so I wouldn't have to wait, but no. They could have offered me a later time after their scheduled appointments that day were complete, but no. They could have offered be a time the next morning before they started their scheduled patient's, but no. The office staff had no compassion at all & no consideration for me or my time. I'm just one of the many forgotten patients that cross their paths. I guess I would feel that way too if I had to work with that schedule everyday. I'm sure it's a common occurrence, so definitely don't expect any "Patient Care" at this office. read more

Linee Coksey, PA, found Basil cell in my back early in the year. They did the surgery two weeks later and remove the Cancer. They had me in for my re-check five months later, they did two biopsies, one on my forehead(negative biopsy)and then on my shoulder. Shoulder was positive for Basil Cell Carcinoma. Hence, another surgery. This one was way more intense. My shoulder still hurts from the stitches. I know it takes time to heal. I highly recommend this Office to anyone who needs help with their skin. I really liked Dr. Scott Warren. What I like about MOH's, is they removed the area and then do a biopsy to make sure they removed all of it. read more

See all

I have hesitated on this review but hopefully this will help with someone else to not have this experience. I came to this facility for a yearly skin cancer screening. It was highly recommended by others. I have had a lot of sun exposure due to sailing and living in Florida as well as my father passing away from melanoma. The experience here was not what I was expecting. I saw Rachel Warren and she was probably the worst medical professional I have ever encountered. She waltzed into my exam room and barely said two words before she began to do my exam. She rushed through the exam and sent me on my way. She did not ask me many questions either. This is very odd to due to my reason for being there. She is clearly very young and behaved very arrogant, like she knew it all and that I was wasting her time. I would like to think there are better medical professionals at this office other then her due to their exceptional reputation. read more

This Office is amazing. Dr. Warren is one of the best in his field. He removed A melanoma from my husband's cheek and you can barely see the scar. Everyone in his office is very thorough and I highly recommend them. read more

Because of the deep concern and care, I have no score from the deep squamous on my top of my hand.Dr Warren and his staff are wonderful real people! The kind you can trust ! So thankful a very scary situation turned out to be such a smooth operation! read more

I also have been a patient of Dr. Warren for quite some time now. He has his own place now since Dr. Trimble retired. I will also add that the place is located almost across the street from his old place. Very elegant inside with lovely furnishing and a tv or 2. I showed up very early as my appointment was at 7am. I like that part. Doc came in and even remembered me from the past as I replied it's that time again. So doc and his staff went right to work. A snip a cut and a bunch of stitches later I was out the door. Not out the door heading to my wife's office to get patched up like the other doctors I have been to. That's why when I saw his name on the list I jumped at the chance to come back. So this time I was on my way home to recover. I will say I have quite a large scar on my back (3-4") to come up with a good story for. Well, Doc you and your crew did well. See you soon. read more

Terrible. They just want to milk your wallet. First visit, they just write a prescription and tell you to come back in a month. Your issue will only get worse, so that they can charge you again. Instead, do like I did. I strongly urge you, especially if you are in pain: get a second opinion from a Non-Mohs doctor. My issue was solved that very day (in 1 hour) by a new Non-Mohs doctor. Do not trust First Coast Mohs. I would still be in pain and waiting a month if I stayed. Don't send your loved ones, all they say is "Soooooorrryy!" And walk out the exam room on you. (and of course they will still charge you) Save your time and go anywhere else, Save your money, and save your health. read more

Very good experience from start to finish. I highly recommend going here for any skin care needs. The front desk and nurses were great. Lanai took care of me and I felt like I was in good hands. She set up a plan to help my skin and I can already see results. I definitely recommend them! read more

I've been to a few dermatologist here in Jax, and was not happy UNTIL I went to see Michelle McBride at the Mandarin Location. Love them, from the office staff, nurses and Michelle!! read more