The charges for alteration and sewing are way high. The quality of dry cleaning verses price is…read morealso not justified. Informed to the Lady at the Counter that I will never come again at this place. Not recommended.

EDIT: After I posted this review, I received a message from Riverbend Cleaners with an apology and…read moreoffers to rectify the situation. I appreciate very much that they took the time to respond to me, and that they value their clients enough to do so. I wanted to edit my review to reflect their apology and to show that this company does care about customer service. I do still take all of my clothing there, especially my husband's work shirts and suit. Original Review: We have been using Riverbend Cleaners for ten years. Staff is friendly and most prices are reasonable. Have generally been very satisfied. I don't recommend taking comforters or duvets in, though. They charged me $50 to ruin my king size duvet. It shrank a lot and is no longer usable on a king sized bed. They didn't even apologize! I thought the whole point of going to a dry cleaners was to take care of fine items that can't be just thrown into the washer. Disappointing. But, there have never been any problems with shirts or pants or more common items.

I have gone to Blue Quill Laundromat since 2008 when basement flooded. I loved being there because…read moreit was clean, organized and the owners were extremely helpful and kind. We got to know them like an extended family and they went above and beyond to help make things easier. I had them do the laundry for pickup as well as alterations. When ownership changed hands the customer service was still as amazing. it's not an easy business to run but they do it with respect and loyalty to those that use their facility. I'm very blessed to know them and that places with integrity still exist. For those who have had experiences that are not positive I'm sorry to hear as it's been almost 20 years I've been going. Nothing and no one is perfect but I know they would want to make it right.

For the self-serve laundry option, I have rarely crossed paths with the owner/staff & when I did I…read morefound them to be pleasant & helpful. They happen to be in on their day off during one instance when I was there & provided change without any issue (even though I could have used the change machine). I appreciate that they are open until 1am with tons of cameras & police patrol for peace of mind even though I haven't had any issues with any other customers while at this strip mall late at night when staff is not there. The change machine did not accept all the bills I had input to get coins (twice), one washer ate two loonies & not all dryers that I've tried so far are super hot. The place has always been clean when I'm there, has a sink for washing your hands & tons of machine options too. Note: washroom is locked when staff are not onsite. I will continue to utilize their facility.

My first time going to a laundromat & was an awesome experience . Juan was so helpful and made my…read moreexperience run smoothly. I will definitely be going back. I would highly recommend.

My first time using the laundromat, and was glad I chose this place. I had large blankets, and…read morethe lady working was so helpful and sweet. Price was less than I expected, and the place was very clean. Will definitely go back here if needed!

This place has the nicest owners! I went in to wash my weighted blanket since my washer at home…read moreisn't big enough and there was a lady, I assume the owner, who kindly showed me which washer to use and how to use it. Bring your own soap, some change (the machine I used only took loonies), and enter on the doors on the right. If you don't have any coins or the right ones they can exchange for some up front. This isn't the newest, most renovated place, but the machines and counters were clean and washed my blanket perfectly which is all that really matters. I've used brand-new machines at my college dorm that were gross and barely cleaned my clothes, by contrast. Definitely support local and do your laundry here!

I'm at this Laundromat right now and I'm surprised on how helpful they are this will be my go to…read morelaundromat.

Operating hours are convenient. Big machines. It's always…read morequite busy. I dropped off my king sized comforter for washing service. I noticed after pick up the next day, that there was a patch of stiffness I understood to be soap residue. I asked them to wash it again. They did it 2 more times and the spot was better, but still there. Staff consulted with a dry cleaner who recommended dry cleaning in the future. No kidding. I was only charged for the first wash. I appreciated the efforts to get my blankie clean. They sell snacks and have about 10 parking spots.

The owners are very helpful getting familiar with how the machines operate. Change is available and…read morethey have single detergent pods for sale if you forget yours. I think their English may not be that good but they can communicate. They turned a man away with work coveralls because it smelled of oil - he was not happy but they have clear rules about this and given that the machines are shared it makes sense. The laundromat is tidy and machines are cleaned after each use.

The individual manning the laundromat was very pleasant as well as helpful as well as making…read morethemselves easy to understand lol.

So clean, always operational. This is the best laundromat around and as we are visitors for 6…read moremonths of the year ' we have been too MANY. THX FOR YOUR GREAT SERVICE

Old man there wouldn't leave me alone... watching me load a machine, following me around like I did…read moresomething wrong when I did nothing.