I truly debated whether to write this review, but if it helps even one pet owner make an informed…read moredecision, it's worth sharing. This was my senior dog's first appointment. We arrived 10 minutes early, only to be told to wait in the car because the exam room was being cleaned. It was the middle of summer, and despite running the AC, I became increasingly concerned about keeping my senior dog comfortable and safe. We weren't brought inside until about 20 minutes after our scheduled appointment time. Unfortunately, the wait didn't end there. Once inside, we sat in the exam room for another 20 minutes while my dog became increasingly anxious, restless, and fearful. Staff came in and out asking questions, but the veterinarian didn't enter until my dog was already overwhelmed. Before the exam, I clearly explained that my dog is very protective of his face and can react quickly. I even brought my own muzzle to help keep everyone safe. By that point, however, after spending roughly 40 minutes waiting and building anxiety, he was too distressed to cooperate. When he managed to remove the muzzle, the assistant became increasingly forceful and visibly frustrated. The veterinarian then suggested using a towel over his head so they could listen to his heart and lungs. Instead of calming him, it sent him into a panic. Hearing my senior dog struggling under the towel, desperately trying to clear his nose and escape, was heartbreaking. I asked if there was anything I could do to comfort him, but I was immediately told no because of insurance reasons. In the end, they couldn't complete the exam and recommended gabapentin before attempting another visit. I left with a senior dog who was frightened, hypervigilant, and completely shaken by the experience. I understand that fearful pets can be challenging, but I also believe the long delays and handling methods greatly contributed to his distress. His fear escalated long before the exam ever began. We will not be returning.

I had a great experience at Lunenburg Veterinary Hospital with my sick cat. I was able to get an…read moreappointment quickly and the Veterinarian was excellent at explaining my cat's plan of care. The Veterinarian Tech's were very nice and helpful with keeping my cat calm. I recommend taking your pet here if you are looking for Vet care for your pet!

Dr Grobe and the staff at Fallon were caring and informative when our older cat was nearing the end…read moreof life in 2019. We had weekly appts - (illness is stressful) - then one morning he could no longer move - not even his tail and was barely breathing. They told us to come right in, despite clients waiting. We were ushered in a room immediately for euthanasia (we cried) - clearly not easy for anyone involved including the staff who had to continue on with the rest of the day. I'm sure our emergency impacted scheduled appts. All the staff give quality care to their patients, from exams to record keeping. In 2020, we adopted again and still go there in 2023.

They're capable of giving a shot or cleaning a wound, but they couldn't care less about their…read morecustomers' time. They typically schedule multiple people for the same time and just leave everyone waiting in then parking lot (since Covid), with never an apology or an update on when they might be able to see you. I showed up on time for an 11 am appointment the other day. Another customer angrily told me he'd ben waiting since 10:20 so I knew it was going to be trouble. At 11:35 I called a friend and asked her where she took her dog. At 11:45 I called that vet, made an appointment, and left. At 12:05 my phone rang and a cheerful voice told me (without apologizing or even mentioning that I had been kept waiting) that it was time to bring my dog to the entrance. Needless to say. . . .

This business operates under the name Napa Fresh. You order online by Wednesday and pick up is…read moreFriday between 1-3pm at their location in Lunenburg. I am trying them out for the first time, but their ethics of creating nutritious dog food for dogs seems to be informed by a vet and years of experience. I have been feeding my dog whole, natural foods for a year and a half now and it has really made a difference in her coat, her weight, her health, and general demeanor. She is a healthier and happier dog, and I intend on continuing that way, so provided this works out for us, we will probably continue with Napa Fresh dog food service for years to come. I went through a phase of making my own dog food and learning all about the essential nutrients and food portions, but because of how time consuming it was, for the expense of it and the time it really was just better to seek out a dedicated business that offered this service. We opted for the bestseller variety pack so we can try a variety of meal proteins and flavors and I thought that for a 50 lb dog, 21 days' worth of high quality food was reasonably priced. So we have high hopes for our recent Yelp find!! I shall update this review later on.

I discovered Fresh Whole Food For Dogs through word of mouth, and boy am I glad I did. This is…read morefresh, raw food made right on the premises. My dog LOVES this food. The business is completely transparent. She uses all fresh, organic ingredients at Hannaford and a local butcher. She is very flexible, compassionate, passionate about what she does, and wonderful to work with. I can't recommend her or this food enough.

The lady with the grey hair is very unfriendly. She makes you feel very unwelcome I couldn't decide…read morewhich chat I wanted and when I asked if I could return, she said I don't know but we're closing now. Then I questioned am I not allowed to return and she said I don't know you'll have to call the office. I just don't get a very friendly feeling when I'm there. You are not allowed to walk between the rooms and look at the cats and they really spend a good amount of time with them. One lady that is really nice. I can't remember her name, but she sort of really tall and has short, brown hair. Not a place that makes you feel welcome. That is very sad because it might affect the cats being adopted, there were a few that I was interested in there, but I probably won't return and I will look elsewhere because of the unwelcoming feeling and the unfriendliness of the lady with the short gray hair. She is not that nice. I don't know why she is in that business.

Pat Brody is one of THE BEST in the area Highly recommend…read morethem to anyone looking for a kitty

The store was clean and well stocked. It had a HUGE selection of toys, food brands and flavors with…read moreprices clearly marked. Staff was friendly and helpful but didn't hover. They were easy to find if you had questions or wanted to check out. Thankfully, there were no children climbing the toy racks and/or entitled parents acting rude and disrespectful of other's property. .

I don't think the grooming team is 100% qualified to groom. After a disastrous groom from a guy…read more(witholding his name) there that admitted "I haven't really been trained" and "I'm not going to charge you" left me wondering "Why are you taking grooming appointments if you don't know what you are doing?" He was apologetic. It seems they can do a pretty good Bath & Brush but grooming to breed standard, nope. Won't be visiting for a while. Also, previous groomer cancelled by groom, as I was 13 minutes late. She added "He has mats." Yes, he did have a few mats, but no one has complained that was an issue in the 7 years I've been taking my dog there. I don't think she wanted to groom my dog, he has long hair and takes a while to dry. Since I was 13 minutes late, and she had us wait another 5 minutes, that was enough time for her to cancel. Too bad but Pet Smart has a great groomer and I may revisit for the future.

I absolutely love Preppy Pet. I have been bringing my dogs there for years, and have never had an…read moreissue. I trust them to take care of my pups and treat them right. You can't go wrong with Preppy Pet! They are an A+ establishment

As someone who may be a bit overbearing about the care of her dogs, it was a relief to find Preppy…read morePet daycare and boarding. I have two medium sized dogs and one is a crazy 1 year old lab. My primary concern when I board my dogs is that they are not in a cage for the entire day and get plenty of playtime with other dogs in a large area. Preppy Pet ensures that your dog is supervised and gets as much playtime and exercise as they need. They have a good sized outdoor play area as well as a large indoor play area for inclement weather. The staff is very friendly, listens to your concerns about your pet, and cares about the well-being of the dogs that are in their care. The prices are exremely fair and will not make you go broke if you need to board your dog over a weekend. I feel great in knowing that I never have to go anywhere else for a kennel. The staff make me confident that my dogs are in good hands when I cannot be with them. I highly recommend this kennel and daycare!

We got a 6-month Corgi from Harmony and Scott as we fell in love with the puppy's temperament. It…read morewas clear how much work and care they put into their dogs. Our pup is completely socialized and loves all other dogs and people. We can take her anywhere as she is so calm and loveable. Harmony is always happy to give advice and text at anytime. We are very lucky to have our Corgi!

We adopted a yellow Lab puppy from Mountainside Labradors in 2021. She has become the love of our…read morelives. Today is her 3rd birthday and the time has flown by. "Rosie" is our 3rd lab and though I thought it would be impossible, she has surpassed the previous two. She is the most loving, playful and smart dog that we've ever had. She immediately endears herself to everyone (human and canine or feline) that she meets. Scott and Harmony are true professionals in what they do and their process for adoption is bulletproof. They are never too busy to answer questions (when needed) and are so communicative. We have shared pictures and videos with them since the day we brought Rosie home and we feel that they are extended "family" for Rosie and us. As our previous 2 Labs were "rescue" dogs, this was our first / only experience with Breeders and we hit the jackpot when we met Harmony and Scott. We are extremely grateful for everything that they have done for us! Tom & Terri M., Braintree, MA

Sam enjoys going to Wagging Tails. He loves to play with the other dogs! The people are also very…read morenice and accomodating!

I didn't even have to step foot in the door to this place to write this review. I scheduled my 2…read moreshih tzus for grooming, made the appointments 2 days ago. One of them is 14 years old and is in CHF. Before I say what I'm about to say - I completely understand that if a facility does not have oxygen tanks and other medical resources/staff to aid in the event of an emergency, that they will not take my dog in CHF for grooming - I get that part. I spoke to THREE different people about this, thoroughly explaining my dog's condition and each time I was NOT told that that was a dealbreaker. I continued to make their accounts, requested bookings, and uploaded their vaccination records and medical records (particularly for my dog with CHF). Everything was approved and verified by the staff - per what their portal was saying - and the appointments have been on the schedule for 2 days. To add on to this, they actually had to last-minute reschedule one of the dog's appointments due to a staff emergency. I was fine with that, but again, there was no implication at all that the appointment was at risk for being cancelled due to my dog's condition, hence being rescheduled. It was rescheduled and I waited another day with no sort of outreach from Wagging Tails about anything.... until THIS MORNING (both appointments were supposed to be today) I get a text message because god forbid they have the decency to make a phone call, saying that both appointments have been cancelled due to my dog's condition and the lack of equipment/medical resources on hand. THAT WAS NOT BROUGHT UP ONE TIME, EACH TIME I SPOKE WITH SOMEONE ABOUT MY CHF DOG'S APPOINTMENT. I am extremely displeased with the lack of communication and professionalism, as well as overall respect by this place. When I called this morning to ask again, WHY, this was being done in the first place, but more so WHY was this not communicated to me beforehand when I scheduled the appointments days ago... AND SPOKE WITH YOUR STAFF DIRECTLY ABOUT THIS CONCERN???? Of course, whoever picked up the phone with me this morning had no idea why I was so displeased... claiming that my dog's condition was "never brought up in discussion prior to now"... don't even get me started. I truly could keep writing about how this place is a huge waste of you and your animals' times, but now I have to start the whole process over and desperately search for grooming for my dogs all over again! Wagging Tails, I strongly suggest you do better on your end because this isn't looking great for you guys, and I can confidently claim that I will not be considering this place in any future, let alone recommending it to anyone. I also see that I am one of MANY poor reviews about your establishment... yikes!