Excellent! Battery boost. Needed late on a Sunday night. Arrived quickly. Fast service and good…read moreprice.

great fast service! had a boat trailer tire blow out on the 407 and I just needed a block of wood…read moreto get the jack high enough. Louie brought me one and charged me a fair price and got me Rolling. honest tow company, which is hard to find these days.

Prompt service and great communication with the main base and driver. The next time I need a tow, I…read morewill be calling diamond

My husband and I were in an accident on Feb 26 th. RJ from Citi Towing was there from the start. He…read moretowed our car to the collision centre and took us with him. He gave us a lot of advice and insight and stayed till we were done almost three hours later. He even took us to the car rental place but it was closed.This very kind guy took us home still towing our car which was very smashed up. He not only allowed us to unpack our car but he called a car rental for us and arranged a rental for us before taking our car with him for the last time. We had a rental dropped of at our home in 30 minutes.RJ answered every question we had and was so kind to us. WOW. What fantastic service.

0/5 Stars. I had a motor vehicle accident on Feb 16 and decided to go with this company instead of…read moreanother service provider that was on site. The following morning, I called them simply to take a picture of the damage for my insurance claim and whomever picked up the phone, likely the owner of this service was ABSOLUTELY AWFUL. He was EXTREMELY rude and cut me off even before I could explain why I was calling. If this service, Citi Towing, approaches you during a motor vehicle accident, please save yourself the trouble. ZERO service provided whatsoever. Not the best people to interact with especially after a traumatic experience (if you went through a vehicle accident), or just in general. I even had to assert that I needed to see the damage to my car as they refused to initially cooperate and let me take pictures of my damaged car. Owner is unprofessional, has terrible personality, zero communication skills. PLEASE STAY AWAY. I would give ZERO out of five stars but not possible.

I unexpectedly had my car battery die when I went into Tim Hortons. I came across Brad from…read moreSkyline towing in the parking lot. I asked him to boost my battery to which he graciously obliged and would not take anything for helping me. I am so grateful for his service that night as I was only out that direction for my son's soccer and was late to pick him up. Thank you Brad, you have no idea how much I appreciated you helping me. Stephanie

Had to get sons car towed to a repair shop. The estimate was quite reasonable. The service that…read morefollowed was excellent. Good time, profesional and courteous driver. The final bill matched the estimate. I worked for 35 years in the transportation industry and I am quite familiar with how towing companies typically operate, so I say with confidence that GFM Towing is the company I and my son will use whenever either of us needs towing in the future.

I do not recommend GFM towing to anyone. They charged me for days their office was closed for the…read moreholidays--completely unacceptable. Their rates are extremely overpriced, and the customer service rep I dealt with was rude and unhelpful. On top of that, their working environment was untidy and unprofessional. I paid under protest because I had no choice, but this company clearly prioritizes profit over fairness. If you want honest, reasonably priced towing, look elsewhere.

I put my service request up and they were ready to answer within minutes which was exactly what we…read moreneeded, with a quote that we were good with, but then when it came down to it, it actually ended up being $75 more than the quote - I'm not sure exactly what changed but my husband just paid it, and hopefully our car will have made it safely to Scarborough where we know our mechanic will do the best job he can. Honestly just grateful to have this taken care of this morning as it's been pushed off a couple of days so thank you for being the one service provider who was able to get up and out, and come to us so quickly.

Perfect job. Best and affordable price with a highest quality. Thank you so much for providing us…read moreyour best service

THERE ARE NO WORDS OR ENOUGH STARS!!!!…read more But I will try: The driver, Darryl, was exceptional in ways beyond his timeliness, professionalism, and overall exceeding any normal expectations of a 'norm'. Most important? He was human- he was compassionate, understanding, and sympathetic in employing his skills in that he undertook me as a 'person' having a really, really bad string of fate and bad luck, and without 'pity', he was engaging and made me feel like I was safe, that he cared, and that I was neither simply another credit card nor a forgotten face as he counted down to quitting time. He. Was. Exceptional. And for all that he did, I am grateful. But for all that he may never know about how he made my soul feel that indeed, the sun is still shining, I have a very, very long memory - and I will take this kindness, this healing to my soul and pay it forward. Thank you to you, Darryl - you are a shining light to Jim's Towing and I pray that others may also be blessed by your shining lights, as needing a tow is never a highlight of one's day!! But I must also pay homage to the kindness and empathy with which I was treated from the moment the phone was answered after I dialed the number for Jim's Towing for the woman who answered, another 'human' walking among us, was not only professional and knowledgeable, but she exuded a warmth and patience, allowing me the time to 'pull it together' so she could gather the information from my quivering and nearly dissolving faith in humanity. In doing so, she 'got me'- in more ways than one - most importantly- instead of feeling invisible, abandoned and fearful, her tone, her words - I was enveloped in a warmth of humanity from her to me. She, as well, will likely never know the profound impact that she had on me- not only in that phone call - but in my heart and faith that yes, **** happens, but not everyone is to be written off The folks at Jim's towing? They are "PEOPLE" - REAL HUMAN BEINGS - they go above and beyond the 'tasks' of towing. They personalize it - recognizing it to be a time when 'clients' are in need of more than a 'tow' Would I recommend them? That depends. Have you become so acclimated to the dehumanization process received everywhere from the bank to the hospital to of course government wanting but never giving? If so then no, you should look to, perhaps to a national three letter chain, my first call resulting in abandonment onsite, as they appear well scripted. But if you wish, in your time of need, to have a professional, timely, and yes, affordable tow - JIM'S TOWING - no hesitation, no question, my word is my bond. As I said, I have no words..... Thank you.

Contacted them to get a quote on a tow for an RV. Was told between $150 and $250/hr depending on…read morethe weight. Was asked to send a photo of the RV, which I did and received an email stating "$150/hour". Booked the tow which was a total distance of 44 km from tow yard to the destination. Got billed at a rate of $250/hour for 2.5 hours. Asked for an accounting of the driver's time which they say they track with GPS. They took 30 minutes to hook it up (seems excessive), then took 70 minutes to drive 44 km which means they drove less than 40km/hour in an 80km/hr zone (I've never seen a tow truck drive that slow). Took 20 minutes to unhook the RV , took 30 minutes to drive back and then tacked on an additional 20 minutes. Guess the client pays for coffee breaks. Being generous, this job should have taken a max of 2 hours. If you find yourself having to use this service for any reason, get EVERYTHING in writing and accompany them the entire way to track the time. Better yet, use a different service.

Quick and effective Was told upfront what it would cost,…read morethat was exactly what I paid, unlike most other towing services

Had to get my car towed this morning from my house to the dealership. I liked that the driver…read morecalled half an hour before coming to confirm the service. It's my first time getting my car towed and he was really nice about the process and it was a pleasant ride to the dealership too. Would definitely call them again if I need roadside assistance.