Arthur is a true lifesaver for this mechanically challenged person!…read more CAA dropped the ball in delivering me a new battery (I waited 4 days!) so I googled and found CARMA and within hours he was here with a brand new battery AND for $150 LESS than what CAA would have charged me too! Arthur previously worked at CAA, so he knows his roadside assistance and goes over and beyond what CAA would do. I now have a new 3 year warranty battery, installed at my place in about 10 minutes. He was prompt, replied fast and arrived on time. I've got his number handy in case I ever need his services in the future. Highly recommend!

Found this business randomly by searching online. This was my first experience and will definitely…read morekeep in mind for future needs. Have been a loyal CAA customer for decades, but rediculous wait times and annoying exclusions forced me to search and find Carma. Owner was courteous and more than helpful!

Quick and effective Was told upfront what it would cost,…read morethat was exactly what I paid, unlike most other towing services

Had to get my car towed this morning from my house to the dealership. I liked that the driver…read morecalled half an hour before coming to confirm the service. It's my first time getting my car towed and he was really nice about the process and it was a pleasant ride to the dealership too. Would definitely call them again if I need roadside assistance.

I Definitely Recommend this guys, Adil the Owner of Metro One Auto Services is really a nice person…read moreand knows what he is doing. Like from our experience, me and my husband got into an accident in Niagara Ontario at almost 10 in the evening, did call alot of towing company from Scarborough or toronto but coz I said we was in Niagara even tho the website said they are 24 hrs., they all turned me down, except for this guy right here ADIL. He took my call even tho its almost midnight and he just came from an engagement party ( to be exact he could have said No too just like the others) of one of his friends but still he took my call and said that he would help us and pick us up wherever in Niagara we are. ( He really is Awesome). So from Niagara to Scarborough he even drop us off at the Apartment Building me and my husband is staying. ( This is a professional service you guys, this GUY right here is the real deal). And from the time he help us to the day we got our Car back just this last Fri. Nov. 2, 2018. ( You guys, Adil and his team made an awesome job with my Husband's car, looks like a brand new car again). He made sure that everything is perfect, and good to go and that we dont need to worry about anything. And this is the reason why, I seriously seriously recommend them to anyone who would need some help for a roadside assistance. And to add up on this, he would give you the exact details of what to expect for what you needed and what to do. And for us he gave us just that and even pictures for proof that he did what he promise us. I promise you guys Metro One Auto services inc. Is the real deal. Would definitely be coming back for their services if need be. Would like to thank Adil for all the help he did for me and my Husband. You are really awesome and nice! Thank you so very much!

Adil towed our car and did all the mechanical repairs and body work. He did an excellent job and…read morewas a pleasure to do business with. He was always honest, friendly and informative. When the car was repaired, he had it detailed and delivered to the house. It has never looked better. I would wholeheartedly recommend Metro One for both towing and repair work.

I love these guys every time I go there I always end up paying a little bit less than I was quoted…read more and they called me to approve every extra charge, which is amazing.

NOT TRUSTWORTHY…read more "Avoid This Shop for Safety Checks!" Took my Lancer to Master Mechanic for a safety check, and it was an absolute nightmare. Halfway through, they called to tell me they couldn't find my wheel lock key and said they'd only charge me an hour's labor because they cannot complete the safety che k without it. I told them the wheel lock key was in the glove box, but they refused to check. I ended up paying $120 for an hour of labor and now they expect me to return and pay $169 again for the safety check. All because they didn't bother looking where I told them the key was and saw a young kid they could scam another 120$ from. This isn't the first time either. They pulled a similar stunt with my Mustang last summer and I ended up having it scrapped. when they were called on it. There was "nothing they could do" Lesson learned. I'll be taking my vehicles to Fitzsimmons from now on. Don't waste your time or money here. Absolutely would not recommend! 0 stars if possible.

Brought car in for an overdue oil change, and also requested an overall inspection. Soooo glad I…read moredid, although Matt would have found the issues anyway. I want to keep this car as long as possible, before I have to buy my final one. Car was done well within the time I was told. She had printed the estimate of what work I needed uncovered during the inspection, and indicated the ones that were high priority. If I wanted to go ahead with the repairs, they could do it right away. I said I needed to call my neighbour to get a ride home (I don't live in the town)....She not to worry, they could give me a ride home! They did, and they also picked me back up to go get my car. I've done business with Matt's on 3 occasions. Excellent work, done when promised. Today was another example of inctlredible customer service. Matt's Automotive makes it easy to support local business The rest of the repairs need several hours. After dropping off my car, I'll go for breakfast then hit Millbrook Valley Trails for some bird watching and picture taking.

From the owner: At Matt's Automotive, we take care of our clients by providing them with quality service. If you're…read morelooking for a mechanic who is honest, reliable, and affordable, then look no further because Matt is your guy! . We have built our business on honesty and respect, which applies to every customer. We take the time to answer all your questions. We care about our community and our customers and will do everything we can to ensure that your vehicle is properly maintained, repaired and safe.

THERE ARE NO WORDS OR ENOUGH STARS!!!!…read more But I will try: The driver, Darryl, was exceptional in ways beyond his timeliness, professionalism, and overall exceeding any normal expectations of a 'norm'. Most important? He was human- he was compassionate, understanding, and sympathetic in employing his skills in that he undertook me as a 'person' having a really, really bad string of fate and bad luck, and without 'pity', he was engaging and made me feel like I was safe, that he cared, and that I was neither simply another credit card nor a forgotten face as he counted down to quitting time. He. Was. Exceptional. And for all that he did, I am grateful. But for all that he may never know about how he made my soul feel that indeed, the sun is still shining, I have a very, very long memory - and I will take this kindness, this healing to my soul and pay it forward. Thank you to you, Darryl - you are a shining light to Jim's Towing and I pray that others may also be blessed by your shining lights, as needing a tow is never a highlight of one's day!! But I must also pay homage to the kindness and empathy with which I was treated from the moment the phone was answered after I dialed the number for Jim's Towing for the woman who answered, another 'human' walking among us, was not only professional and knowledgeable, but she exuded a warmth and patience, allowing me the time to 'pull it together' so she could gather the information from my quivering and nearly dissolving faith in humanity. In doing so, she 'got me'- in more ways than one - most importantly- instead of feeling invisible, abandoned and fearful, her tone, her words - I was enveloped in a warmth of humanity from her to me. She, as well, will likely never know the profound impact that she had on me- not only in that phone call - but in my heart and faith that yes, **** happens, but not everyone is to be written off The folks at Jim's towing? They are "PEOPLE" - REAL HUMAN BEINGS - they go above and beyond the 'tasks' of towing. They personalize it - recognizing it to be a time when 'clients' are in need of more than a 'tow' Would I recommend them? That depends. Have you become so acclimated to the dehumanization process received everywhere from the bank to the hospital to of course government wanting but never giving? If so then no, you should look to, perhaps to a national three letter chain, my first call resulting in abandonment onsite, as they appear well scripted. But if you wish, in your time of need, to have a professional, timely, and yes, affordable tow - JIM'S TOWING - no hesitation, no question, my word is my bond. As I said, I have no words..... Thank you.

Contacted them to get a quote on a tow for an RV. Was told between $150 and $250/hr depending on…read morethe weight. Was asked to send a photo of the RV, which I did and received an email stating "$150/hour". Booked the tow which was a total distance of 44 km from tow yard to the destination. Got billed at a rate of $250/hour for 2.5 hours. Asked for an accounting of the driver's time which they say they track with GPS. They took 30 minutes to hook it up (seems excessive), then took 70 minutes to drive 44 km which means they drove less than 40km/hour in an 80km/hr zone (I've never seen a tow truck drive that slow). Took 20 minutes to unhook the RV , took 30 minutes to drive back and then tacked on an additional 20 minutes. Guess the client pays for coffee breaks. Being generous, this job should have taken a max of 2 hours. If you find yourself having to use this service for any reason, get EVERYTHING in writing and accompany them the entire way to track the time. Better yet, use a different service.

I do not recommend GFM towing to anyone. They charged me for days their office was closed for the…read moreholidays--completely unacceptable. Their rates are extremely overpriced, and the customer service rep I dealt with was rude and unhelpful. On top of that, their working environment was untidy and unprofessional. I paid under protest because I had no choice, but this company clearly prioritizes profit over fairness. If you want honest, reasonably priced towing, look elsewhere.

Had to get sons car towed to a repair shop. The estimate was quite reasonable. The service that…read morefollowed was excellent. Good time, profesional and courteous driver. The final bill matched the estimate. I worked for 35 years in the transportation industry and I am quite familiar with how towing companies typically operate, so I say with confidence that GFM Towing is the company I and my son will use whenever either of us needs towing in the future.