If you live in the Rockford area and are seeking help for a loved one please avoid this company at…read moreall cost. They were hired to help my aunt and uncle with dementia. They were assigned a caregiver and at first things seemed ok. However after a few visits they started sending a different caregiver each time without notifying the family of the change. The new caregiver was given NO information about the client's condition or what kind of care they needed. The company gives them nothing but the address and what time to show up. Multiple times we asked that our family be notified when there is a change of caregivers so that we could explain to my aunt and uncle and ease any fears. We were told that this was not possible. Our attempt to keep an open line of communication was met with contempt by people like Amy Roesser. She was rude, uncaring, and confrontational. It is unreasonable and cruel to continually confuse an elderly couple with dementia. Anyone familiar with this condition knows how confusing and frightening changes can be for patients. It is also shameful to care so little about the patients you serve that caregivers are given no information before their arrival. After multiple attempts to remedy this situation we have no choice but to terminate service... which means paying the time remaining on our contract. If you have a loved one who needs care, please find a company actually care's about the safety and comfort of their clients. A company of comfort givers NOT Comfort Keepers!

From the owner: Comfort Keepers caregivers travel to clients' homes to provide care services and living assistance…read more Our work allows seniors and disabled individuals to live independently and as comfortable as possible. With our expert caregivers in your loved ones home, you can rest assured knowing he or she is receiving the best care possible.

Assisting Hands was suggested to our family from Mercy Health Care, as a supplemental service to…read morehospice to help care for my father. Their professionalism, genuine care and concern for my father and our family is beyond compare. Any issues that arose were quickly addressed to our satisfaction and their staff was very reliable. No words can thank Brisa and her caregiving staff for how amazing they were, going above and beyond to make sure my dad was comfortable, clean, and cared for. Cannot thank you enough!

I called the owner Jen to learn more about their services offered and she was so nice and…read morecomforting on the phone. It's a hard decision when a loved one needs some additional assistance. I feel confident that Jen is a trustworthy person that will put my loved ones first. I am looking forward to working with Jen and Assisting Hands Home Care on making the transition go smoothly.

I used this service for about 3 weeks. Three out of 10 days the first 2 weeks, no one showed up…read more The following week the helper showed 1 1/2 hour late, claiming heavy traffic between her Marengo home and mine in Woodstock. She the sat in my driveway for almost an hour so she could punch out on her location app. I got billed for that. The work itself was not done well, Essentially they made breakfast and I paid $1200 for that. Don't use this service.

From the owner: Assisting Hands provides professional in-home health care services allowing our clients to remain…read moresafely and comfortably in their own homes. At Assisting Hands Home Care, we understand. Our trained dependable caregivers and personal assistants can help overcome those challenges, and make home an even better place to be. We include everything from companionship, meal preparation, medication reminders, shopping and errands, light housekeeping and laundry, to personal care and help with bathing and dressing.

Excellent quality of care! Amanda is stellar. I wouldn't hesitate to use them for your loved one!read more

Everyone at Senior Lifestyle Solutions is excellent. I moved from NC to Algonquin, IL six months…read moreago. I could not have made the transition without them. The management team is great to work with. They are very responsive and always provide the exact resource needed. The aides and other staff members are terrific, as well. Truly excellent. They are not only very good at what they do, they are also very kind. Lovely people.

Terrible experience, they broke my front door to my house inadvertently and they never even came…read moreafter that not even once. I don't recommend them.

After a devastating emergency gastrectomy, I spent a month in a nursing/rehab facility. Following…read moremy stay, I was allowed to return home, but I was still in need of continuing physical therapy and nursing care. Castor provided me with those much-needed services, with home care visits from two of the most caring individuals I've ever met. I was able to reach out to them via phone or text, when I needed additional advice or support. I could not have asked for anything or anyone better! Now that I'm getting better and their services have stopped, I miss them! I know whoever they're serving, is also getting the best care possible.

Very disappointed. I called today to ask about the meal preparation plan as advertised on their…read morewebsite. I have a 92 year old relative who we are seeking a caregiver to come in to prepare meals for. I called this group because they are affiliated with Journey Care and Journey Care was wonderful in how they cared for my mother as she transitioned. Everyone to include the people that answered the phones the nurses and the social worker. I didnt expect to be treated so abruptly by a woman named Cheryl. I told her the reason for my call that I was looking for food preparation and she said is that all? That took me back because every other place I called immediately began to tell me about what they offered. She told me to call Meals on Wheels. She then blurted out 4 hour minimum. Geez we never even had a discussion about anything. She then told me that she had no teams in his area. Before I hung up I wanted her to know how unpleasant she was. I wanted her to know just how opposite she was in comparison to the Journey Care employees. Customer care is very important no matter what company you work for but people are not calling caregiver services for their sick and elderly family members for a joyous reason.

For the last few years my dad had a truly amazing caregiver, Lee, who was by his side assisting him…read morewith various tasks.... However, it was her friendship, kindness and commitment that made my dad adore her!!!! Lifestyle Options is a an amazing company, easy to talk to and very upfront with the costs... we found our rhythm and continued to tweak Dad needs when necessary.

I had ACL reconstruction earlier this year. When I went to my first appointment at Belvidere…read moreRehabilitation I had the standard ACL rehab protocol in hand.. After my first visit Phil (the therapist) formulated a plan based on my current condition and my over copied protocol was discarded.. Phil was extremely personable and made me feel comfortable throughout the entire process.. He pushed me to get the most out of every session and after the ten weeks the doctor prescribed I felt great!! Thank you phill for all your hard work!!!

I am a 41 year old man who has suffered from chronic back problems since I was eighteen. I have…read morealways avoided surgery and never had good enough insurance to cover enough therapy to even start. I recently started having neck problems. My Dr. sent me to a specialist. The specialist says although surgery is definitely in my future he wants to prolong as long as possible. He referred me to therapy. I asked my my family Dr of 13 years who she recommended. Long story shortened. Dr. Phil Hix is where I ended up. I am so happy I decided to go to therapy. I had learned how to exercise and stretch my back. My neck was a different world I was clueless. From the first visit I started learning how to help myself feel better. Dr. Phil is very good at what he does he it's also great work people. Many Dr.'s do there job answer when you ask. Dr. Phil talks to you about a large variety of topics that really helps with relaxing. To me specially dealing with muscle spasms it really helps that I'm relaxed. I have and will continue to recommend Dr. Philip Hix.