I've been going to this place since I was 7 years old with my parents and we love everyone their! The people are family, best customer service, attentive and have beautiful jewelry. I recommend everyone to come here and even in hard times. read more

This place absolutely blows. The sales person I worked with was the rudest person ever. Would not tell my worst enemy to step foot in this dump. read more

I went to this pawn shop I think it's district heights and I had a 30-in sterling silver Italian necklace that was gifted to me and I asked the girl to just look at it and she tested it and said that it wasn't real so I was surprised and was like oh wow and I gave it to the guy named Aaron and told him to throw it away but the only reason why I did that was because the girl said that it wasn't real I didn't know why I didn't think that it was real because I tested it myself and and it was stamped and everything else but that's my complaint so now every time I look at a picture with me with this chain on when I get pissed off it was a thick rope chain it was beautiful but anyway don't trust these people read more

Just went in to see what they could give me for my 2020 MacBook Air in great condition and with the M1 chip by the way and the most they could give me is 150$ trash ! read more

AVOID THIS BUSINESS AT ALL COSTS! Very unprofessional. They do not buy silver or gold. The store clerk was extremely rude over the phone as well. I have been buying and selling silver and gold for over 30 years and compared to other companies I've worked with Their entire operation seems very shady. read more

This place is horrible I brought in a brand new iPad a beats pill and Apple Pencil I asked for $150 for the iPad she said she could only do $50 because they sell it for $140. She refused to even give me a price on the pencil but took the beats pill for $40. They talk in Spanish the whole time right in front of you knowing that no one understands. As soon as you walk in you are being judged the man working looked me up and down rudely and the woman couldn't even look me in the eye. I will definitely not be coming back and recommend you do not read more

Eehhh..... I don't know how I feel about this place. I feel a bit mixed. IT does serve the purpose of being a pawn shop, but I would say it is far from fair in the trading and buy deal. I realize a pawn shop is out for profit, but when you offer me $3 for a $250 ring -- you know you're being jipped. This is what I would recommend this pawn shop for -- sell your electronics or musical instruments here. This is not really a place for jewelry because I heard another patron have the exact same problem and she was selling her ex engagement ring. Mine was a similar story minus the marriage attached to it. You honestly can't miss this place from the road. It has a big sign that says "PAWN". If you are coming north on Glebe from Columbia Pike, it is on the right side after 50 across the street from the McDonald's in a shopping center. I have passed the place a million times, but it wasn't until that I actually took true notice that was the location I was going to go. I looked it up on Yelp before my depart. $3, man? I am selling that sucker on eBay! read more

Not a good service when it comes to your pawn,usually the first cash pawn from other location give you a courtesy call,but when "Alex" called me and say my pawn is going to be out to sell,he says I need to pay more.this guy know how to make money from customer.not recommended.He just forfeit all my jewelry just like that.what an ass read more

Had a good experience when I was here a week or two ago. Sold a high end (but, 10y old) subwoofer and they worked with me to get money for it. Saw many things there which I would love to go back for. read more

What an awful pawn shop! I needed to make a payment on my account here since National Pawnshop, my regular store, was bought out by these people and they stay open later than National Pawnshop and I was running late. I felt like I had arrived in a third world country when I walked up to the counter. Everyone was speaking Spanish and there must have been five or six people behind the counter. One woman sat on a stool the whole time and never got up once. Anyway, they started discussing (in Spanish) who was going to wait on me first. Finally, they decided on one woman. I gave her my paperwork and told her I wanted to make a payment on the four accounts I had there. I asked her if she understood what I wanted. This seemed to offend her since later on in the conversation she rudely asked me "if I understood", apparently trying to get back at me for my comment. But I was concerned that she didn't understand because she had to call over another woman and they stood there discussing everything in Spanish. All they did was mill around, talk and argue in Spanish and make phone calls. Finally, the first woman processed my paperwork and took my payment. When she handed me my receipt it was for one payment only for 4 months, instead of 4 payments for one month! I nearly lost my cool since they all seemed so incompetent and rude, but finally the second woman understood and processed the paperwork correctly. The first woman just stood there glowering and the woman on the stool never moved from her spot. This place seems to be for people from Central America and Mexico since the people who work there have Spanish as their first language. They are really rude to Americans. Be warned and stay away! read more

This place is horrible. Be prepared to pay full price for used goods. Staff is rude, they use intimidation as their initial sales tactic. Would love for the Feds to raid this place - they deserve it. read more

Too bad I can't give ZERO stars. This place is not the place to go for anything!!!!! First off let me start by saying the the big guy is RUDE!!! The ladies will talk in Spanish about you when you walk in. IT'S SOO OBVIOUS when they're talking about you...that it's pathetic. This place will give you the cheapest amount. One thing I've noticed about the things they have for sell......You can BUY BRAND NEW in a store. Why pay full price for something that's used when you can get it for new!! If you have something worth $1,000, you're lucky if you get $100 for it. And if they turn around and sell it they will sell it for the price it's worth. Note to management: I could care less about the price thing.....GET BETTER EMPLOYEES!! Ones who actually treat their customers with that little thing called RESPECT!! read more

Had an old 17" acer laptop collecting dust so I took it here to see what could be offered to me. Parking is terrible, granted it was lunch time on a Monday with many food services all around. I walked in and there was a line, only two other employees working. I waited at least 20 minutes before being told that they didn't except windows vista operating systems read more

Not sure they have the best prices on everything but did manage to snag a very nice set of Calloway women's clubs with a pretty ugly bag for my fiancé for $50. Albeit I had to go online and spend $150 on a new bag for her that was "pretty" lol. Still a great deal for a great set of clubs. I will definitely check them out again but would prefer the opened a little earlier. read more

I am so pleased and impressed with the staff. Clara, specifically, was efficient, knowledgeable, professional and Extremely reasonable. I walked away knowing it was a very mutually beneficial transaction. Thanks so much to Clara and her staff! read more

The guy who handled my transaction was easy to bargain with and easy to talk to. He knew what he was talking about when it came to Michael Kohrs. I came in there with the expectation that I was not going to get much, but he had the courtesy of asking me how much I wanted for it. I asked too high at first and I knew that. He explained that Michael Kohrs can be bought at Marshalls now, so he couldn't give me that price. I agreed, that brand isn't really cool anymore, and that is why I was pawning that watch in the first place. We came to an agreement of half of what I asked for, and probably a third of what was actually paid for it in the first place, and I walked out very happy that I could use cash towards something cool instead of Michael Kohrs. I would definitely recommend going there and I will be back with any broken jewelry if I ever have any, or any unwanted Michael Kohrs. read more

Might not seem much but they actually look at your stuff well and pay good value for items.

I was underwhelmed. Parking is a horror story. The goods are unimpressive compared to those at other pawn shops in the area, and the prices on some obviously heavily used game consoles are close to what I'd pay new for a more recent version. At least I got friendly service. read more

The parking is TERRIBLE you have to wait a good 20 min for a spot, then another 45 min in line. I get the feeling they dont like you here if you dont speak spanish, just like all the other posters said. The ladies who work here give other lady customers the "stink eye" and then they carry on in spanish with their favorite customers who take a half hour showing the lady employees pictures on their cell phones of various family member, this went on for a half an hour all the while looking at you to make sure you're getting irritated and that they are indeed pissing you off. Racism goes BOTH ways... read more

Wow, there's nothing like taking a trip out to Famous Pawn just to get ignored by the store. Especially when it's not even busy. I came out from Maryland to spend $700-$800 on 14k gold necklaces for gifts today 3/10/15 approx 12pm-1pm (not sure of the time because i don't have a watch and I possibly would have bought one had i not been ignored) I came in and a Hispanic male was chit chatting with a customer, while another Hispanic woman was on the phone directly across from the entrance. I'm not a rude guy so I just browsed at the jewelry cases until someone paid me any attention. Strangely enough (even when the lady got off the phone) I never received any. Instead she waited on another female client. The owners can check the cameras if this is unbelievable. I'm the young black male with the wooden cane and black leather jacket with fur around the collar. I received no hello and when i left (after feeling cold vibes there) there was no "did you find what you need sir" nor "have a good day" or anything. I'm glad I left because as they will have whatever excuse for ignoring me completely, I would never let people like that make commission off of me. Funny thing is, I worked for Famous on Marlboro Pike in Maryland some 10 years ago (Andre D. Gooding and i worked there for 9 years, check the record owners) and we were taught to greet clients, no matter what, within 10 seconds. If nothing else, clients should be greeted for securities sakes. I most definitely will not go in that store again and I would encourage folks to not waste their time at that particular store. I don't want to assume why I was ignored but the people that were NOT ignored happened to all be speaking Spanish. Shame on you Arlington location! I know for a FACT that this is not the standard of customer service that the owners in Texas would be proud of. I left after 7-8mins of not being able to see the prices clearly so I spent my money at the Goodwill store down the street. 25% off everything in that store for "customer appreciation" Tuesdays. Thanks Goodwill! No gracias Famosa Pawn. Que tengas un buen día. read more

Very rude staff! Especially the chubby guy. Disrespectful. Waste of time. Never going back and will not recommend, quite the contrary.