Need to hire better medical receptionists with better attitudes, I came in since my calls were…read morebeing ignored and they wouldn't give me a chance to speak but instead put me on hold twice, it was faster to drive in before they answered the phone-- That's terrible, I walked in while hanging up the phone. -- Then they still refused to help me and said "They'd call me back" I was merely trying to FOLLOW UP since the provider had called and asked for a call back, frankly NO MY PAIN HAS NOT GONE AWAY I really wanted to give them a piece of my mind, it wasn't even busy there was two receptionists and one patient being checked in.

My daughter was not feeling great on Sunday so I looked on the preferred provider list for Aetna…read moreand this was the nearest urgent care clinic. When we arrived there were two other patients in the reception area waiting to be called back. After about 20 minutes of paperwork she was taken back to do her vitals then shown to an exam room to wait for the doctor. When I say wait I do mean wait. We checked in at 10:40 am the doctor walked in the room the first time at 12:42 pm. She was very efficient and had a good repoire with my daughter. While the staff is friendly the overall time spent at the clinic made my already grumpy and sick teenager grumpier which in turn got me grumpy. Not sure if they can beef up and have two doctors on staff over the weekend but wow...that was a long time to be seen.

Okay, time to give some Coddles to a very special Medical Person.. I have had to face the fact that…read moreslowly but surely, I am getting older, and as I do, all those injuries I thought nothing about in my early Police Days, are slowly but surely rearing their ugly head at me, and causing HELL with my day to day life. Especially in the Winter. My regular Doctor told me about Deb Kiley, so I reluctantly went to her office. Best move I have made since finding J. Little as my Doctor. Deb took a look at this poor old Cyborg body and new I was in trouble. Since going to her my quality of life has improved, I can move around alot more, and she always has a "Good Medical Idea" for my ailment's am very thankful she took me as a patient. If you live up here, and suffer from alot of discomfort during the Winter months, then get your ass in to see Deb. She is one in a million, and Alaska is lucky to have her...(Don't tell her I wrote this, she might think I like her or something....:)

Dr Byron Perkins, DO is a 'miracle-worker'. I had been in a car accident and was having…read moreunrelenting pain! I had to stop treatment because my husband received out-of-state orders with the military. He helped heal my left foot injury that was causing a weird sensation going up my left knee. The weird sensation was going up my leg and he worked it out! My other pain due to being whiplashed took a very long time to heal. I'm very grateful for his medical training and expertise! I wish I could find a doctor like him in Texas! I highly recommend him.

I. have used bith Cornerstone Medical and Counseling and highly recommend both. My DO retired over…read more20 years ago and he sent me to see Dr. Byron Perkins,DO. He has a great staff. Recently my provider retired and I was given a new care team.. I have only great things to say about Fil Beth Davis, FNP and Dr. Andy Peters, DO. p 7

TL:DR - If you're okay with a doctor and ER team that's going to treat a patient who is passing a…read morekidney stone (that has been diagnosed by their team!) as though they are drug seeking narcotics, and isn't going to pay attention to details, and won't make good on the issues that their own department creates, then this is certainly the place for you. Full rant below: If you have options for your ER visit look elsewhere. My husband and my experience with Dr. Sami T Ali and the ER department was less than spectacular. We are very frustrated as it was made clear that we were going to fly home to California shortly after our midnight ER visit for his first kidney stone. The prescription that was given to us wasn't even dated, and none of the pharmacies here will take it without a check mark over the qty as well. Well, we're all human and make mistakes at 12 in the morning (I certainly didn't catch it), so I called the ER in hopes that they could just send the prescription digitally to the pharmacy, but apparently they can't. So because of this team's incompetency we're up a creek unless we go to another urgent or emergency care to see another doctor in the interim since nobody is open on the weekends. Who likes having money anyway right? There's some things that aren't their fault. I get it, you deal with drug seeking patients constantly in an ER, and it's not exactly this hospital's fault that the controlled substance processes are broken because of this, but at the end of the day you are a medical facility. In a medical facility details ALWAYS MATTER. If you were really that worried then why not test the blood that you took?? You can clearly see if this is just an addict trying to get their fix, or if this is someone who is clean and just trying to get through a painful process. So, as stated in my top summary, if you're okay with a doctor and ER team that's going to err on the side that a patient who is passing a kidney stone (OW!) of guilty until proven innocent for trying to treat their pain, and isn't going to pay attention to details, and won't make good on the issues that their own department creates, then this is certainly the place for you.

I went today due to a stomach flue that has lasted over a week. Most nurses were nice and doctor…read morewas awesome. This one nurse was cold and had an attitude towards me. Maybe because he felt I shouldn't be in ER for just a stomach flue. But I really felt like I was dying. Not to be too overly dramatic. .

If you're a patient of this establishment pull your medical records immediately and transfer them…read moreto another facility. These people are incredibly rude horrific customer service and do not care about the patients well-being.... they only care about receiving a paycheck. They have broken HIPA on more than one occasion. They are insistent that their patient's provide persona credit card information over the phone and then they refuse to provide any kind of proof of payment. They will not fax or email proof of payment. After all of that they decide they don't want you as a customer anymore so they just tell you to come get your records!!! What the!?!?!? Seriously! Fine I will tell the entire world what a crappy place this is! STAY AWAY FROM THIS HELL!!!! Yelp please start allowing people to give no stars or negative stars!!! This place definitely deserves a -5 stars!!!!!

RUN, run run away from this awful place!! For almost 3 months I have been trying to get my DOT…read moremedical card from this place. I was told I had to have a sleep apnea study done I went and did that came back to them to get my card they said it had to be extended for only 30 days because they needed the read out of my sleep apnea I went back and had that done. I called my sleep apnea doctor had them fax over with the telephone number that this place gave me to receive my sleep test called to verify they had received it they told me yes they had I came back to pick up my DOT card and now they're telling me they never received the fax.. they had me listed with a wrong address and a wrong telephone number in their computer so they have been trying to call someone else about my medical reports. Now my DOT has expired and I will not be able to get it renewed until Tuesday because it's Labor Day weekend. The doctors and staff here are unprofessional and a lack communication with each other severely. I'm not for sure what happened on yelp there used to be more reviews and an old one from me that now seem to all be gone. Please go to my health clinic on Abbet Road don't waste your time here. Three months in the making and I still have not received my DOT! And I was just told well I can start over for $135 and have the doctor relook at me what the heck!!!

Doc In the Box. Easy to get into, walk-ins welcome. Sinus…read moreinfection to broken arm, they will get you patched up and on your way in no time at all. Good for school/sports physicals. They are also willing to bill my insurance.

The clinic manager Brenda has made some positive changes here and it shows. I really appreciate…read morewalking in and being greeted with a welcoming smile, no matter how horrible I felt at that time her front office staff made me feel that I was important to them. Thank you for taking the time to notice what was wrong or should I say who should not have been a part of your team...these changes are duly noted and appreciated. Excellent care team...I will definitely come back here should I need to and will surely refer friends and family. I toot my horn for this team!!!!

I go to AUC to get a prescription for Libre 2 a glucose monitoring system, when the prescription…read moreexpired l went back and Dr. Brown set up the prescription and charged me for the visit and I was on my way. l picked up the device at Costco and applied then sensor but my phone app did not work. I called the manufacture and they told me the device was a Libre 14 not a Libra 2. l went back to AUC and was given the correct prescription. l pay for this out of my own pocket as the VA does not cover it (my cancer and diabetes are because of Agent Orange Exposure) Well the wrong prescription cost me $88 and l talked to the Dr. about reimbursement for the incorrect prescription and he said his boss said no, at which point time I said he should pay me himself and he said his boss would not allow it. What is ironic about all this is when he just finished writing the wrong prescription for me he told me how he disliked the VA and encouraged me to have all my medical needs provided by them... l am contacting the Alaska Medical Board and trying to get the money from him at court.

I have had good experiences with this place. I personally have been treated here once. May 2022. I…read morehad been congested for 5 days so I went in at about 5pm. There was an hour wait. Waited a little over an hour. Once I got back to the room the assistant asked some questions and then The doctor came about 5 minutes later. He said that it takes about 10 days to really tell if it was a sinus infection. He said they used to prescribe antibiotics without knowing if it was bacterial or viral infection. They were just over prescribing antibiotics for things like this so they wait 10 days. So he sent us to Walmart and I got a generic nasal spray that you take once every 10 hours. The Flonase you can only take 72hrs and if you take more you get rebound congestion. I only had to pay my copay and was on my way soon after. They called me a few days later to check in on me. At that time I thought it was getting better. Now it has been a week since I went in and I'm still very congested to I called them. They gave me an antibiotic prescription without having to go in again. Overall the people working that I saw were great, front desk lady is efficient and helpful, doctor was nice. The place is pretty dated looking, far from fancy or new. They say it depends on the day and they never know how busy it will be. Sometimes they have a line of people when they open sometimes not. You can always call ahead and see what they wait it. By the time I went into the dr. Office it was a two hour wait. I'm just hoping to antibiotics work and if they do I should be better in 2 to 3 days. As I'm writing this it will have been day 12! Finger crossed!

Made an appointment and walked right in…read more Provider was Shoshanna and she was terrific! She took the time to listen to my concerns and addressed everything. We received a large discount for paying in full at time of service. (We do not have insurance - thanks Obummacare for jacking up the rates.). This is a great place to get established with a Medicare provider if you are aging into that program.

I have nothing but wonderful things to say about MyHealth clinic. It was my first appointment with…read morethem, they got me in the next day - only spent ~5 minutes in the waiting room. The provider that I saw Dr. Shannon Hansen was so patient, wanted to know my full history, asked me great questions so she can better help me. You could tell she really cared about my health and longevity, did blood work, got my old records, full family history. The front desk was sweet, professional, and you could tell very good at their jobs. They made sure I had everything that I needed and knew exactly what to do before I left. Everyone was very helpful, friendly, accommodating. I have never had "a provider" before, always bounced around between dr.'s; until now! I wont get better care anywhere else. I felt heard, and taken care of.

Ashley Ferris is the best PA I have ever seen PCA really takes care of the person any problem I run…read moreinto Ashley solves she is a problem solver for shoo!!!

Outstanding Doctors! Has urgent care offices if you need to be seen soon. I HIGHLY RECOMMEND!read more