I had a CT with contrast done on February 28 at 11:00 a.m. My appointment with my pulmonologist was…read moreat 10:00 a.m on March 3rd and my appointment with my Oncologist was at 3:00 p.m. that same day. I expected the radiologist to have had my scan read for both appointments. NOPE!!! I WILL NOT go to the Medical Center Diagnostic Imaging ever again if they can't do their job. I basically waisted my VERY important appointments that concerned my health. BEWARE!!! Go somewhere else. Do not try Western Kentucky Diagnostic Imaging either. The Medical Center owns them, too. I strongly suggest Graves Gilbert Clinic for your diagnostic imaging. The ladies that checked me in and the technologist that performed the ct were awesome! Too bad awesome stops with them! Plus, construction is going on across the street so some lunkhead decided to take away a disabled persons parking place by putting a port-a-potty in their space. Isn't that illegal??? Probably And to update this post, one week to the day later I had to call someone see if I could get them to light a fire under someone's rear about getting my CT scan read and then, can you believe it, she ASKED me if I want to put a rush on getting it read. She had to ask me. Like, well, we haven't cared so far about your well being, would you like us to seem like we care now? PATHETIC!!!

Very professional and the open MRI was exactly what I needed because a regular one causes me to…read morehave panic attacks

From the moment I walked in, the ladies at the front counter were very nice and helpful. They…read moreanswered all my questions and were very knowledgeable. The wait time was minimal and there was only one paper to fill out, instead of an entire stack. The lady performing my MRI was very accommodating and comforting. She made sure I was comfortable and not anxious prior to starting and assured me it would not take very long. I highly recommend Premier Radiology for your MRI, upon leaving they burned a CD of images to take with me. Overall a 5 star experience.

The staff here were excellent. The check in process was easy & they got me back for my imaging only…read morea few minutes after I checked in. The technician was friendly & I explained my issue & she was very responsive and knew that standing up for a long period was causing me to be in pain. So once she got going, I was done in a matter of minutes. They got the results read & back to my physician same day!

The only complaint I have is that their check in procedures notification & emails have different…read moretime of arrival. I had one that said arrival 15 mins and saw another that said arrival 60 mins. Overall though they are great!! The staff at the desk, friendly & informative. The technician I had was very nice & had the best bedside manner & was so patient. She talked me through the whole process & answered my questions & concerns even after the procedure was over. She kept making sure I was doing well throughout my entire visit there. The best thing was my Dr got my results back that same day. All of my imaging needs will have to go to Heartland from this day onwards.

They are cheaper but getting someone to call you back about results is non-existent and getting the…read morecorrect results is hard as well.

We brought our son here after he was accidentally hit in the head with a hammer. He had a cut, and…read morewe were all really worried. The rude nurse that called us back just said "y'all caint all be back here" and looked at us like we were lepers. I said "Why? Are you guys still playing covid?" and she responded with "Center's policy". Well fuck your Center's policy. There is absolutely no reason I can't go back there with my son who is going to need stitches and support. Hey Caverna, get some employees with better attitudes and update your policy (the lady that checked us in was nice, just to clarify). Covid is over. This is absolute nonsense.

I have been out of state for 15 months. Experiencing severe sinus/allergies. I walked into…read moreGraves-Gilbert clinic (saw clinic when driving by) Opted to be self pay due to being out of state and out of insurance network. $100. For office visit. The office staff was very professional and friendly. It was a quiet time of day and there was no wait time . Dr Graves was very professional, attentive and helped me get temporary refills on my medication, until I can get back to my primary physician. I was very pleased with my experience today.

After my terrible experience at The graves clinic on Nashville Rd... I came here and every employee…read moreI came in contact with was super friendly and I didn't have to wait but 3-4 minutes!! Thank you!!

Thank all of you for making my appointment clean, quiet and informative. I was actually quite…read morenervous about the whole procedure. You ladies made it a comfortable process. I was able to understand and relax - you made it so easy

From the owner: Bluegrass Regional Imaging uses state of the art CT and PET/CT scanners to provide high quality…read moreimaging and scanning.