They do not have an true open MRI--they have one that is somewhat larger than the average one but…read moreyou will still be cranked up until you are very close to the machine. I was told that it was the only one they had ever had, but I do not remember ever being in that particular machine. I would never have been able to do it so either I am going around the bend or they are already there. Wasted my morning!

What can I say about this business? Been calling for 25 minutes. When I choose my option (front…read moredesk/ scheduling) the phone will ring for 7-8 times then hang up. This is atrocious and ridiculous. What business treats customers this way. I would not recommend them to do an MRI on a gerbil.

Wish I would've come here for the reviews before choosing to visit this office…read more I have BlueCross/Shield of TN for insurance. I found their office through the bcbst.com website! I EVEN did the due diligence to call FIRST and I ASKED if they accept BC/BS insurance. They said YES. They THEN allowed me to come in for a WELL VISIT, literally a visit for a CHECK UP! Took my blood pressure, height/weight, asked a bunch of medical history questions etc. Then, as I'm leaving they demand $100 from me for a "co-pay" (my ins policy doesn't HAVE any co-pays), then a week later I get a bill via email for ANOTHER $197!! Almost $300 out of pocket because BC/BS says they're "out of network" when I FOUND "Elite" Primary Care ON THEIR WEBSITE! This is fraud. This is bait-and-switch BS. They're ripping people off. I've put in calls to file complaints w/ the Office of Civil Rights at the U.S. HHS Office, and I've got a call into the TN State Insurance Commissioner's Office as well. This predatory crap has GOT to stop. Avoid this place like the plague.

As a medical professional myself, I'm very happy to have Dr Pike as my family physician. He is an…read moreexcellent listener and very compassionate and super attentive. I love the fact he is a good Christian and he prays with patients at the end of appointments. Dr. pike is phenomenal and he has the BEST bedside manner! I highly recommend him for anyone who is looking for a medical provider in Clarksville. Our family is truly blessed to find him and I'll definitely keep coming back to Dr Pike and Elite Primary care! Thank you Dr Pike!

I moved to Clarksville in February of 2024. I went to Premier as it was close to work and one other…read moreperson said he used them. It's been over a year and I'll never go back there. The office charges are ridiculous, doctors are over booked and over worked (it took 4 months to get an appointment with my designated primary care provider). In the mean time I was shuffled around to multiple PA's and other MD's, none of who had any idea of what could possibly be affecting my sinuses and vision. I won't even go into the billing BS. My case is with the state of Tennessee now. I can't even recommend a decent replacement outside of driving an hour to and from Nashville.

This clinic is the epitome of unprofessional and uncaring to their patients. My wife and I have…read morebrought our almost five year old to this practice and have had problems with them losing information. And just recently my wife and i are having problems diagnosing our youngest child for seizures. We went to the walk-in side for pediatrics and while he was actively seizing in the car, my wife was asking if they do triage (she has 7 years of medical experience plus continuing education) and they said "sometimes we do and sometimes we don't". And sent us to the ER at Tenova. Fast forward a couple days, we start having issues again and call ahead to be seen by my youngest's pediatrician which the receptionist told us 430 in the afternoon. We get there by 436 and were turned away for care. After threatening to sue because that is extremely illegal we were seen and all of the staff from the receptionist to the nurse and the nurse practitioner was extremely rude and blew off my son. I filed a complaint about the actions of the individuals yesterday and today we were told that we would not be patients of theirs. Even after going to a different hospital and getting a diagnosis. I would stray as far away from here if you want care for your children. I would give them less than 1 star if that was an option. If you're a soldier, best bet is to go to BACH. Civilians can go to Hopkinsville or Nashville for better care. There are also pediatricians in Pleasant View.

Complete incompetent. No concern for the people they see or their needs. they are the only…read moregovernment contracted office around for completing immigration physicals. They don't care that there are deadlines for the paperwork on this. They're just excited to get paid $600 to do the physical then refuse to give you the paperwork. I'll be looking into reporting them for government fraud.

I have had the most ridiculous experience at this Wilmore Rudolph's location in Clarksville…read moreTennessee. I am a walk in told there was openings for appointments. I was not put in as a scheduled appointment when I came in. So I just keep getting pushed as a walk in further and further out. people are added to scheduling as appointments and are getting seen around me. I asked the rude receptionist 2 times if I was coming up. I also asked if I could switch to a scheduled time, now that it's over 2 hours. The receptionist response is now I will still have to wait a while, even if she puts me in a scheduled spot over a hour from now. Lesson learned, schedule before you go. because instead of being accommodated into a scheduled opening. They leave you as a walk in. and you wait for hours. They don't gi a shizzz. and at this Wilmore Rudolf Urgent care. The receptionist doesn't care how you are sick. And absolutely doesn't care to help rectify a situation. Never again at this location. WORSE SERVICE EVER.

If Dr. Dino DeLaurentis were able to treat me for everything, and not just my kidney stones and…read morecrappy kidneys, I'd be completely happy. I went to the ER with kidney stones, and was told to follow up with a urologist soon. I called Dr. D's office as soon as I got home, and 45 minutes later, I was in his office being seen. I really despise taking pain medication, but it was necessary at the time, and appreciated that it took the edge off and I wasn't crying from pain the rest of the day. I was in surgery the very next day, and pretty much out of pain after that. I didn't need to take another narcotic, thank God. Orange Goody powders are the most amazing thing on the planet! Dr. Dino treated me as if I was family, and he treats every one of his patients that way. I know this because my father was his patient, and there is no way he would be alive today if he'd had to go to anyone else. My dad had to go into surgery every day for a while, just to change his bandages. During my dad's long hospital stay, Dr. D got to meet my entire family because we're a close bunch. We really felt like he was a part of it when dad was finally discharged. I apologize for rambling, but I could go on and on about how wonderful of a doctor he is. I hope he NEVER retires in my lifetime!

Just completely unacceptable how they actually conduct business and actually treat patients. They…read morestart off by lying to you and wasting your time. Then, only after filling out mountains of paperwork and waiting in world's most uncomfortable chair for three hours will they tell you they can't actually help you and they don't know who can help you either. Then, when you start crying because you are SUFFERING in agony and they can't help you, they will stand in your way to prevent you from leaving. I just wanted to go home and not further waste my time. They will lie to you some more so you get even more upset that they keep lying to you. Then they'll chase you out of the office saying you're yelling at them when you're literally just crying and distraught that you continue to get lied to and treated like shit and you're now unable to get very much needed spine surgery to prevent further permanent spinal cord damage because of this negligence!!! They do not listen and they do not care. They'd rather harass a very ill and disabled woman right out of their clinic! Such disgusting behavior and lack of compassion for anybody. They had NO idea what I was even talking about with my spine. Not one clue. And they sure don't care whatsoever. Run far away from this clinic and don't look back! They are filled with ignorance and hatred. There is no room for this in healthcare.

I had a 10am appointment this morning. This appointment was made many months ago and confirmed…read moremultiple times along with updating my insurance. At 8am this morning, I received a call to tell me that I can't be seen today with the nurse practitioner, I will need to see my primary first. Why did they make the appointment with the nurse practitioner many months ago if I needed to see my primary first? UPDATE: I was told that the nurse practitioner and the primary doctor aren't on the same "team". So that is an excuse have have me lose a day's pay? Very disappointed and upset (mentally & physically). I will spend my day off finding another medical practice.

Years ago this was a great practice and place for care. In the last 5 years or so it's gone down…read morehill drastically. Clarksville's grown and they've figured out they can screw over long time patients, because there's enough coming in to replace them. Well my family of four will no longer be using their services. I have great insurance, and I'm not an idiot. Which means I can tell when you're charging me $185 for a flu and covid test you're no longer caregivers, you're predators who take advantage of parents with sick children. It's disgusting and will be made public on every platform I can find.