Emergency room, Johnaton Macias did an exceptional job answering my questions and making sure that…read moreI was taken care of. Despite the fact, they were short-staffed. JM made sure that his patients needs were met. Thank you, Nurse Macias!

I recently went into anaphylactic shock and received some of the most compassionate, attentive care…read moreI could have hoped for during such a frightening experience. The entire team acted quickly, kept me informed, and treated me with genuine kindness the entire time. The paramedic who cared for me was especially wonderful. He explained every medication before giving it to me, made sure I understood what to expect, and even got me a blanket to help keep me comfortable. One nurse also went out of her way to bring me the fluids I requested since I hadn't eaten that morning, and even brought me food. That level of compassion and attentiveness truly stood out. This experience was night and day compared to my previous experiences before Vanderbilt took over, and I genuinely believe they are on track to providing this community with the level of care patients deserve. Thank you to everyone involved for your professionalism, urgency, empathy, and humanity.

Beware of this place they will overcharge you for their services and they will wrongfully diagnose…read moreyou! Your penalized for having health coverage and charged about $100 more than someone without insurance. They billed my insurance company $639.16 for a UTI test.! I could have walked in without insurance and got this test with the lab results for around $180. My penalty for having health coverage is a $270 charge!! Unacceptable and unethical!

We brought our daughter here for treatment because Dawn, NP has been great to us with acute…read moreillnesses in the past. Unfortunately, we saw Chelsy McCarroll instead. Chelsy got very visibly upset when my husband asked about possibly getting my daughter steroids and antibiotics for possible pneumonia. When I attempted to express my concerns about our daughter's symptoms along with the potential need for antibiotics Chelsy began yelling at me and saying some rather unprofessional things to include "I am the nurse practitioner and I have more education" and "I'm done treating you". All solely because she lacked the clinical competence and confidence in her own knowledge to have a calm discussion about her findings and reasoning with me when I calmly asked a simple question. I can honestly say my family has never dealt with such an unprofessional provider in our lives. She refused adequate treatment, barely even listened to my daughter's lungs, and became so upset and defensive at one simple question that only required clarification to given, that she didn't do her job effectively. This required us to go to another urgent care in town, pay a second copay, and all just to have the MD say what we already knew - that our daughter needed to be treated for pneumonia. Whoever's the overseeing physician is - they need to get rid of this NP or at the very least provide her with more education so she can feel comfortable enough in her own skills to be able to calmly and concisely defend her medical decisions as any actual provider would. Don't recommend unless they can get someone with experience in Chelsy's place.

Complete incompetent. No concern for the people they see or their needs. they are the only…read moregovernment contracted office around for completing immigration physicals. They don't care that there are deadlines for the paperwork on this. They're just excited to get paid $600 to do the physical then refuse to give you the paperwork. I'll be looking into reporting them for government fraud.

I have had the most ridiculous experience at this Wilmore Rudolph's location in Clarksville…read moreTennessee. I am a walk in told there was openings for appointments. I was not put in as a scheduled appointment when I came in. So I just keep getting pushed as a walk in further and further out. people are added to scheduling as appointments and are getting seen around me. I asked the rude receptionist 2 times if I was coming up. I also asked if I could switch to a scheduled time, now that it's over 2 hours. The receptionist response is now I will still have to wait a while, even if she puts me in a scheduled spot over a hour from now. Lesson learned, schedule before you go. because instead of being accommodated into a scheduled opening. They leave you as a walk in. and you wait for hours. They don't gi a shizzz. and at this Wilmore Rudolf Urgent care. The receptionist doesn't care how you are sick. And absolutely doesn't care to help rectify a situation. Never again at this location. WORSE SERVICE EVER.

Took our son in for stitches after a great play at home plate!…read more A couple of stitches and all is well. Quick service and friendly staff - couldn't have asked for more except for my son not to get injured.

The wait was long but its not a big deal. The staff was super kind and helpful. The receptionist…read morewas very nice. The nurse was amazing. She was relatable and friendly. The doctor ran tests and asked questions. Im happy with the experience. Plus, they were open on a Sunday.

I had a 10am appointment this morning. This appointment was made many months ago and confirmed…read moremultiple times along with updating my insurance. At 8am this morning, I received a call to tell me that I can't be seen today with the nurse practitioner, I will need to see my primary first. Why did they make the appointment with the nurse practitioner many months ago if I needed to see my primary first? UPDATE: I was told that the nurse practitioner and the primary doctor aren't on the same "team". So that is an excuse have have me lose a day's pay? Very disappointed and upset (mentally & physically). I will spend my day off finding another medical practice.

Years ago this was a great practice and place for care. In the last 5 years or so it's gone down…read morehill drastically. Clarksville's grown and they've figured out they can screw over long time patients, because there's enough coming in to replace them. Well my family of four will no longer be using their services. I have great insurance, and I'm not an idiot. Which means I can tell when you're charging me $185 for a flu and covid test you're no longer caregivers, you're predators who take advantage of parents with sick children. It's disgusting and will be made public on every platform I can find.

Knowledgeable staff. Friendly and equipped to assist you and your needs. Would highly recommend themread more

I've been here on two different occasions, one years ago and one within the last month. Both times…read moreI've been greeted by welcoming staff. The nurses who have helped me have been very kind and helpful. Dr. Elkins has been a great help during both visits--providing me in-depth information and resources to improve my understanding of my issues and health, as well as a positive and helpful personality throughout it. I will always suggest Sport Ortho Urgent Care.

The doctors and staff at Premiere truly care about their patients. Every concern is taken seriously…read moreand they make sure to be very informative on all of the topics discussed. This is one of the best medical offices in the area from my experience. I would highly recommend them for any health related needs.

I moved to Clarksville in February of 2024. I went to Premier as it was close to work and one other…read moreperson said he used them. It's been over a year and I'll never go back there. The office charges are ridiculous, doctors are over booked and over worked (it took 4 months to get an appointment with my designated primary care provider). In the mean time I was shuffled around to multiple PA's and other MD's, none of who had any idea of what could possibly be affecting my sinuses and vision. I won't even go into the billing BS. My case is with the state of Tennessee now. I can't even recommend a decent replacement outside of driving an hour to and from Nashville.

My Mom have been using there chiropractic services for over 4 years, she has a ver hectic…read moreschedule, but they always have time for her. There gentle hand have been source of pain relief, Dr Davis always has the advise a t the right time.

First off an incredibly friendly staff but virtually zero therapeutic value here. Multiple visits…read moreback to back only racking up costs and wasted time. I later learned the office was out of network. The office staff led me to believe they were in network. My mistake in placing my trust with them. In the end, Minimal adjustments done and short conversations with over selling of potential results. Literally a couple of minutes of table time and 10-15 with electronic muscle stimulation. Do yourself a favor and buy a e-stim pad from the drugstore and stretch. It will cost less and deliver the same results.