I gotta love a credit union with this type of service (read the olive location) that I can go to…read morealso at this location in East Saint Louis. Plus they are willing to support this community (hi banks ;-)

I have been to this location many times and the service is always pleasant and helpful when needed…read more Thanks Vantage!

I have been a customer of Lindell Bank when it was under prior ownership as First Illinois Bank…read more That was over 15 years ago. Even though there aren't many locations in the Metro East, I still conduct business with them due to the "home town" bank relationship lacking with the bigger banks. The flip side-since there aren't many locations, the level of convenience isn't there unfortunately. There isn't a 24 hour customer service line for assistance. I am a long standing customer and for the foreseeable future, will continue to be because of the personalized service provided. The customer service representatives know me by name; I know them by name and I am treated like a family member at Lindell Bank.

A well protected and monitored ATM on the Broadway side is the best in downtown. The lobby is…read morebeautiful with friendly and efficient tellers, and comfy couches to boot. I really like the location, especially with all the ramp closures and the "park over the highway" thing coming. They do have garage parking on the 4th St. side, but you have to fight cabbies for most of the street spots. They have security guards inside and out all day. I happened to be parked out front one day last summer when a rolling gun fight down Broadway ended up as a car accident on Pine. As soon as I heard the first gunshot, the guard ran to the front door and yelled for them to "lock it down!" just as a car went airborne and took out the crossing signal at Pine. Very quick response and they kept the doors locked a good deal of time until the scene was secured. The building also has pretty nice restrooms in the lobby by the elevators.

Horrible customer service. I waited nearly an hour to be seen by employees who constantly ignored…read moreme and only introduced themselves after I was leaving. They didn't smile. They weren't particularly busy when I entered the bank. They just didn't seem to care.

Shout out to the midtown Regions bank. My account showed fraudulent debit activity and Regions had…read morea help ticket opened, destroyed my old Visa, and made a replacement card within 10 minutes. Boom. That's customer service!

Tellers have bad attitudes and are incredibly ghetto. Absolutely unprofessional. I wouldn't…read morerecommend anyone bank here. Employees couldn't be worse.

I was in Mexico at Grand Velas Resort in Playa Del Carmen. On July 17th my wife had a stomach pain…read moreand we called the resort medic in. He was there for literally 5 mins and then had to go to an emergency call for a guy who bumped his leg. The resort told me that would be $130 charged to incidentals. He advised we go to a "hospital" in case it was appendicitis. When we arrive we are asked for insurance info and told that they will bill the insurance for the $130 room medic with anything else they do, if anything, and I just need to give them my credit card I used for incidentals and passport to confirm with the resort. I said ok but DO NOT charge my credit card for anything. I was assured they would not but about a half hour later the little guy from the reception came back with a $6,000 auth on my credit card!!!! This was before my wife had even been seen. I told them to remove the charge immediately and then they started saying they wouldn't charge it but bill insurance Monday, if they did anything. I told them again to remove it and I would not be paying. I wrote "don't agree" on the signature line where it asks if I agree to the auth. I made it clear that they were never to even auth my card. We waited an hour before the "doctor" arrive wearing Gucci wedges, a gaudy Gucci belt buckle, and a Gucci purse, not scrubs or a lab coat. She meandered around gossiping with the other staff for another hour before we finally had it and said we are refusing service and leaving. She then came running in saying it was appendicitis and we must have a surgery and they would need my credit card to auth $18,000. I told them absolutely not and they are not to charge my card ANYTHING. We signed a form refusing service and left. Of course, the next morning while at the airport waiting to fly out I check and saw that they never even tried to charge the insurance and instead charged my card $3,700!!! For what?! We flew home and went in to the hospital locally just to be sure it wasn't appendicitis and it WASN'T. The hospital here in the USA found nothing wrong and said the stomach pain was likely something bad she ate. I called US Bank immediately and report the fraud. I was assured that it would be removed since I had proof, I took a pic showing the auth where I wrote "don't agree" and explained the situation. The case was opened and auto closed saying they had my card so it was valid. I called and had it reopened explaining again what happened, that rep also assured me this would be reopened and handled. I was called again asking for more information from a yet a different rep and sent the copy of the auth receipt where I wrote "don't agree". It was closed again saying there was "proof of service" I called YET AGAIN and had the case reopened. Yet another new rep called again asking for more info on a Friday and I tried to call back the next Monday. They said they would reopened the case. It was never reopened and I also had asked for this "proof of service" they never communicated further. I then opened a Better Business Bureau complaint against US Bank. They refused to reply and said they'd mail correspondence. They just mailed copies of the letters saying they opened a case and then closed the case for the three times it happened. No proof and no new info. I wrote a letter to the "office of the president" at US Bank saying the charge must be removed from my acct. All I was asking for was the charge removed and I would forget the time and stress that this has caused. I get a call on December 1st from a rep named "Jabey" which she pronounced jah-b-eh. I explained the situation again to which she repeatedly and belligerently replied that they had my card and ignored any proof I provided saying it was too late to open a case and I would have to basically sue them. I let her know I would be calling the comptroller of currency, attorney general, and pursue any further legal action until I'm made whole, which would include the nearly 6 months of stress, pain, and suffering this has caused. She couldn't be bothered with anything else and was more occupied with the child whining in the background. I guess the "office of the president" is working from home still and watching children while "working". Total disappointment with US Bank leaving me hanging for an unauthorized transaction after being a customer for nearly 13 years and always paying my card in full and on time!

I recently purchased a car and was approved by this credit union. They gave me a low rate and my…read moreacount is very easy to use. I have since opened a savings account with them as well. The people are always very nice on the phone.

From the owner: Auto loans, mortgages, personal loans, Visa credit cards and much more!read more

We picked Pulaski Bank as our primary baking location because of its proximity to home. It's…read moreextremely convenient to make deposits, ATM withdrawals, and to pick up quarters for laundry. It was fairly easy to set up an account and the ladies have typically been helpful with anything we've needed over the last 2 years. I always feel safe when I'm there because of the friendly security guard on duty. They've been helpful when we've needed to travel overseas and it's nice that the manager seems to know who we are. They offer all the standard banking services: lending services, checking/savings, safety deposit boxes, and money transfers. However, currency conversion is a total rip-off here--the rate was horrible and it was $20 to have foreign currency sent in. I don't think they perform this service frequently because I got some confused looks when I requested it. Also, I don't get the impression that Pulaski Bank has the most advanced online banking tools. They have 13 branches in St. Louis and other services in the Midwest, so if you like supporting local business, it's great, but it certainly not as ubiquitous as some of the major banks. Pulaski Bank downtown meets our personal banking needs superbly, and I'd recommend it to our neighbors.

Great bank. Love the people. Love the location. Bank local.read more

"Audit the Fed!" I usually try to keep politics out of my reviews, but that one slipped through…read more The Federal Reserve Bank of St. Louis was established in 1914 as one of twelve regional banks created under the Federal Reserve Act of 1913. It serves as the headquarters of the Eighth Federal Reserve District. At the time, Saint Louis was the fourth largest city in the United States. The district includes all of Arkansas and parts of Illinois, Indiana, Kentucky, Mississippi, Missouri, and Tennessee. The building itself is a neoclassical design, completed in 1925. It features granite from Minnesota and limestone from Indiana, with symbolic eagles and ornamental stonework that reflect its role as a pillar of financial stability. The exterior is clad in Rockville granite and Bedford limestone, giving it a stately and enduring presence. Unfortunately, I was only able to view the exterior. The building is only open during regular business hours, and that includes the St. Louis Fed's Economy Museum, which offers public exhibits on monetary policy and financial literacy. Just a reminder: the Federal Reserve Bank is neither federal nor a bank. [Review 1168 of 2025 - 434 in Missouri - 24721 overall]

The Saint Louis Fed is famous, mostly for it's excellent presentation of data, and so it's no…read moresurprise that the "Economy Museum" is award winning as well. This is a good field trip for a small group of three families, or for high school students with their first job just starting to learn about money, debt and the economy. Expect to park on the street, go through an airport security check-point and spend about 30 minutes in the museum. Be sure to play the BUY-SELL game in the middle of the room, (that's why you need to bring friends), and towards the end, look for the data video on the wall that shows how everything gets better over time. I particularly liked the giant Lincoln penny in the middle of the room. There is free shredded money for you to take from the gift store, and I bought a giant quarter. Sugar-Fire BBQ is a three minute walk around the corner, as a special treat for hungry teenagers.