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    First Aid Urgent Care

    3.2 (258 reviews)
    Closed 8:00 am - 8:00 pm

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    6 months ago

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    3 months ago

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    2 months ago

    The staff is very kind and caring, and the providers are professional and knowledgeable. Highly recommend.

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    4 months ago

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    3 months ago

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    1 year ago

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    10 months ago

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    1 year ago

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    1 year ago

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    2 years ago

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    9 months ago

    Staff is friendly, respectful and helpful. Never had a negative experience with this office. Very easy access to being seen; in and out.

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    1 year ago

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    2 years ago

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    2 years ago

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    2 years ago

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    3 years ago

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    4 years ago

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    2 years ago

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    2 years ago

    The wait is just too long. Over 2 hours to be seen. Other places on foothill are much quicker

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    2 years ago

    Very friendly staff and helpful NP Hanna is the best she cares about her patients you feel like home

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    2 years ago

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    6 years ago

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    3 years ago

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    4 years ago

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    2 years ago

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    5 years ago

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    5 years ago

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    Page 1 of 7

    Ask the Community - First Aid Urgent Care

    Review Highlights - First Aid Urgent Care

    PA was dutiful and professional.

    Mentioned in 15 reviews

    Read more highlights

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    Exer Urgent care: easy access from the 210 fwy, ample parking although you may need to work around…read moreall the Starbucks and Trader Joe's cars and pedestrians. Handicap accessible entrance, double glass doors and plenty of seating inside and out. Checkin is simple, but takes time: if you haven't checked in at an Exer before, you will need to initiate an account, first by entering your contact information at the checkin touchscreen, then by confirming through your phone and completing waiver forms online, before being seen. When I visited, there were only two people ahead of me, and by the time I had initiated my account, my name was called. I have waited longer in doctor's offices when I had an appointment. The front desk team were helpful, professional, and friendly. The doctor who saw me was professional and knowledgeable. I would visit again.

    EXPENSIVE and EVASIVE about billing…read more I came in here for a suspected case of strep throat. I didn't have an appointment, showed up right when they opened, and was in and out in about 45 minutes, maybe 10 of which was with the actual provider. The place was nice and I left feeling like I received great care. They said there's no copay and that the bill would be submitted to my insurance. All pretty normal. The bill came and it was for over $700, nearly $500 of which was my responsibility. There was no explanation of what the bill was for, just an amount due. I spent the next couple weeks trying to get an itemized bill to no avail. I texted the number they texted me from. No reply. I emailed the address they emailed me from. No reply. I called the billing number and got an AI assistant who said they'd provide me with an itemized bill. Nothing came. I showed up in person to ask for the itemized bill, and all the person at the counter could give me was the amount due. They said they have no other information...at the actual place that provided the service. ALL I WANT IS TO KNOW WHAT I'M PAYING FOR. That's it. I know urgent care can be expensive, but I'm not just going to throw money at it without an explanation! They get two stars only because the service was good, the place was clean, and there was little wait for a walk-in. Now this refusal or inability to provide me with a detailed bill makes me think they're up to something shady.

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    4.4(711 reviews)
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    Terrific Urgent Care. It's kind of a hidden gem…read more I had only been there to take a friend. But yesterday I needed to see a doctor and get imaging done. Wow - they are terrific. Professional, knowledgeable and keen with their questions and care. Having had back issues for years, they are the first to offer a certain non-opiod,pain injection. I highly recommend them!

    DO NOT COME HERE!!! Front desk was so incredibly rude…read more I called beforehand to make sure I could do a walk in before coming in tonight. Was told I could do a walk in as long as I arrive by 5pm (they close at 6pm). We sped over. Walked through the doors at 4:59pm. Patiently waited for front desk to finish talking to patient in front of me to let her know I'm doing a walk in. It was exactly 5pm. She wouldn't take us. Not only would she not take us, she was SO INCREDIBLY MEAN!!! She looked like and sounded like she hates her job. Completely lost my business. Never coming back. Believe the other reviews that say the front desk makes it not worth coming here. Go to Care Fast Urgent Care down the street instead. Front desk has always been polite there. Took a photo proving I was there in time, because I already had a feeling she would try to deny me.

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    Burbank Urgent Care - Meet our X-Ray Techs Joe, Omar, and Alejandro. They are happy to be of service to you. We thank them for their patient centered care!

    Meet our X-Ray Techs Joe, Omar, and Alejandro. They are happy to be of service to you. We thank them for their patient centered care!

    Burbank Urgent Care - Meet our X-Ray Techs Joe, Omar, and Alejandro. They are happy to be of service to you. We thank them for their patient centered care!

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    Our new outdoor sign

    First Aid Urgent Care - urgent_care - Updated May 2026

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