I will like to thank Dr. Mom Jian for his above and beyond care for.his patient. He is the only…read moredoctor in my 68 yrs of.life that even offered to take me to Emergency room.because of the seriousness of.my health. He even called the ER dept of the hospital to give them heads up of my coming. Thank you Dr. Mom Jian, your are An angel, you dedicated your life.in helping others. God bless you always for your.good heart, kindness, professionalism. Maria Nuguid

I came to this clinic as a new patient on August 27 for a persistent bump/infection on my face and…read morepaid the $65 consultation fee. I was prescribed a seven-day course of cephalexin, which I completed as directed. The area improved, but it did not fully resolve, and I was still experiencing a raised bump, itching, and burning. When I returned on September 8, I first spoke with the receptionist, who was very nice and explained that the clinic offers a courtesy follow-up within three days. I explained that I had been prescribed antibiotics for seven days, so I waited until completing the treatment to see whether the issue would resolve. Since it hadn't, I simply asked whether Dr. Momjian could reevaluate the same issue without charging another full consultation fee. I want to be clear: I was not demanding a free visit or complaining that $65 was expensive. I was asking what the follow-up policy was for my situation. The receptionist went to ask Dr. Momjian. When he came out, there initially seemed to be some confusion about why I was there, and he mentioned referring me to an ear, nose and throat specialist. I explained that I was returning about the same bump on my face that he had treated at my August 27 visit. He then understood, brought me to the back and examined the area. What happened afterward is what made me uncomfortable. During our conversation, Dr. Momjian told me that "next time" I needed to follow the clinic's rules. I explained that I was a new patient and didn't know their rules, which was precisely why I had asked the receptionist about the follow-up policy in the first place. I don't understand how a new patient is supposed to follow a policy they haven't been made aware of, especially when they're asking about that very policy. He also asked me to "be honest" with him about whether the bump had gotten better. I had never claimed that it hadn't improved. I acknowledged that it was better; my concern was that it had not resolved and was still symptomatic. His own examination showed that there was still pus present. The conversation then repeatedly returned to the $65 price. I specifically clarified multiple times that I was not saying $65 was expensive and that I was only asking about the follow-up. At one point, we even seemed to clear up that misunderstanding and the conversation became cordial again. Despite that, Dr. Momjian continued explaining that he opened the clinic because he wanted to help people, talked about not charging people who couldn't afford care, said that their prices had been lowered to help people, and asked me what other clinic I knew that charged $65. I even answered his question at the time. Looking back, however, I don't understand why I was being asked to defend or compare the clinic's pricing in the first place. I wasn't questioning the value of his services, criticizing his prices, or asking him to justify what he charges. I was asking one straightforward question: Does the clinic charge another consultation fee to reevaluate the same condition after the treatment prescribed at the original visit has been completed? A simple yes or no, along with an explanation of the policy, would have been completely fine. To his credit, Dr. Momjian did reevaluate the area, prescribed another antibiotic, and offered to perform a culture. However, by that point I no longer felt comfortable continuing treatment with him, so I declined the culture. I remained respectful throughout the interaction and even tried multiple times to clarify the misunderstanding about the price when I realized he seemed to think I was criticizing it. Unfortunately, the conversation still became unnecessarily uncomfortable and personal. Patients should be able to ask reasonable questions about fees and follow-up care without feeling as though they've done something wrong simply for asking. I appreciate that Dr. Momjian ultimately reevaluated me and provided additional treatment, but based on the way this interaction was handled, I would not return to this clinic.

The nurses and doctors are very caring and attentive to the patient's needs. I just slept and when…read moreI woke up I am already in the recovery room. I am very pleased to recommend this place to those who need colonoscopy procedure.

I know, sugery is something to worry about. My guy recently had that midlife procedure…read morethat we all look forward too. We arrived about 1 hour early. Once he was taken back to the room, he was in and out 2 hours later. I opted to wait for him on site. When he was sone they called me and had me pull my car to the front and they rolled him out. Clean facility. Plenty of parking. Kind staff.

I appreciate this medical center a lot. They're very flexible with their schedule, and as long as…read moreyou communicate with them they're more than happy to accommodate you the best they can. They're quick while also getting the job done efficiently. Please be mindful that it does get busy at certain times during the day considering that California is an over populated state, but that doesn't stop them from getting you in on time and getting their job done professionally. Thank you Dr. Hovo!!

I'm a new patient, I just called Dr. Avanessian's office to schedule an appointment and already I'm…read morevery impressed with the customer service. The front desk clerk I spoke to sounded very sweet and nice. CUSTOMER SERVICE 1 STAR I thought I was going to have to wait like over a month or two for appointment, but I was pleasantly surprised they scheduled me for a week from today. AVAILABILITY TWO STARS I will update my rating once I go to my appointment. I can't give more stars until after my visit. Hoping for the best, because I, too, have had my share of negative experiences with other doctors, staff, facilities. [CONTINUED] So my appointment was today. FIVE STARS ALL THE WAY!!!! My experience was amazing!! OFFICE ESTHETICS/CLEANLINESS - Immaculate! Office is super clean, the fact that it is esthetically pleasant to look at is a bonus. You wouldn't think it was nice from the inside when looking at the outside, but it is. WAIT TIME: AVERAGE (what I expected the wait time would be). I personally don't feel i waited long at all. With any appointment, there is going to be some wait time before you are called and once you are taken inside to be seen by the doctor, lets be realistic. Nothing to give a bad review over. Food for thought, anyone reading my review, maybe the doctor is seeing a patient before you and maybe the patient is asking questions that are taking time to answer. Clearly the doctor is taking the time to answer questions and is not rushing the appointment. Would'nt you want the same attention!? If I have to wait a little long before the doctor sees me, I personally don't mind. CUSTOMER SERVICE: still very satisfied with the level of service i received in person. Lynette was absolutely amazing! Super duper mega nice!!!! So sweet and i just felt so comfortable, i felt like I was talking to a friend. ...and finally EXPERIENCE WITH DOCTOR Absolutely AMAZING!!!! I LOVE DR. AVANESSIAN!!!!! Finally, I found an amazing doctor!!! Whew. She was so lovely and nice and professional. Super helpful, did not rush me out of the office (I HATE WHEN DOCTOR'S DO THAT) She answered all my health questions and concerns, she put me at ease and I left her practice feeling so good and taken care of. She treated me like a patient that matters to her. Sorry if the person after me had to wait a little longer for the doctor, but trust me a little wait is worth it. THE BEST BEDSIDE MANNERS, HANDS DOWN!!! It's sucks when bad reviews interfere with your decision making, but if it's only a couple of bad reviews, you should just give it a chance and see for yourself. I usually steer clear when the majority of reviews are bad. That can't be good. LOL. Anyway, I'm so happy with Dr. Avanessian :). I hope your experience is as awesome as mine was. TOODLES!!!

We stopped by Tiny Steps Urgent Care for a visit since my youngest come up with a rash over his…read morebody. Dr. Babakhanians was super nice and professional. So glad we got a pediatric urgent care in Glendale. Everything is also clean and tasteful!

I had a wonderful experience at this pediatric urgent care. The staff was extremely friendly,…read moreprofessional, and welcoming from the moment we arrived. The facility was very clean, bright, and child-friendly, which helped make my child feel comfortable and at ease during the visit. The wait time was also very short, which was a huge plus. Overall, I was very impressed with the level of care and service we received. I would definitely recommend this pediatric urgent care to other parents!

Very nice people, especially Vilma Diaz. They've been very helpful and easy to communicate with.read more

I left this review on google, and i will leave it here…read more The negative reviews are absolutely on point. Horrendous wait times (had to wait over 1hr for a blood test), no understanding, no urgency, no empathy. You go to them, they send you to ER. You to to ER, ER sends you to them. I don't know how this business still exists. AVOID AT ALL COSTS

I would like to take a moment to recognize Daisy, the optometrist nurse at Comprehensive Community…read moreHealth Center. She is such a kind, caring, and wonderful person who truly goes above and beyond her job description. Daisy is always on top of everything and makes sure to follow up with me and call back to check that I'm doing okay. Her kindness, compassion, and genuine concern make such a difference. It's comforting to know that someone truly cares about her patients and takes the extra time to make sure everything is okay. Thank you, Daisy, for everything you do and for always going the extra mile. You are truly appreciated!

I love this place. I've never had a bad experience and hate to read the ones who have. The staff is…read morealways helpful, friendly and attentive. Appointments are super easy to make, modify or cancel. The establishment is always clean and organized. Parking is available on the street or the parking lot that is behind the building.

Came here because I wasn't feeling well and got treated by the best staff! Office is very clean and…read morethe nurse practitioner was so knowledgeable! Highly recommend if you're in the area

Incompetent, ass-covering liars who are not on the ball. They never follow up. They claim to be…read morebusy but are terrible at scheduling. Unprofessional and stupid. No idea why they are "so busy" their service sucks. Patients should stay away from this place. Find better care. The staff at the front is the worst.

I had a 5-Star experience on my first visit at LibertyMed Health Group…read more The Appointment process was easy and the staff followed up with reminders via text messages. On my initial visit the front desk staff checked me in quickly and provided the required paperwork. The facility and examination rooms are clean, modern and up to date. I was seen on time by a very professional medical staff and I was impressed by each and every person I interacted with. It was a pleasure to be taken care of in such a professional manner and I highly recommend this medical group.

Nurse Practitioner Lucy is amazing, kind hearted and really takes time to listen and explain…read morethings. Highly recommend!