I went into Perry-Lathrop with only yelp reviews to guide me.While on the drive up from Florida. My…read morefront bumper caught on a parking stone and came loose. We had to duck tape it until I could get it repaired. A really wonderful and thorough job was done, and they fit me in quickly. Everyone was pleasant and easy to deal with, understanding that I needed basic repair until I get back home ... no attempt to sell me a whole new bumper ( much appreciated). Todd went above the basics and my sweet little Mercedes looks almost new! Thank you Gloria Casey

Great service and a great repair. Everyone is friendly and very accommodating with scheduling the…read morework.

The absolutely the best service and oil in New London county. We have been customers for over 30…read moreyears and we have never had a problem. Emergency services are excellent

Heard a noise coming from brakes. Stopped in to make an appointment but with the upcoming holiday,…read moretheir service calendar was booked. Very early the next morning, I received a call that scheduled appointments had not shown up so they had an opening. I hurriedly got dressed and dropped off the car - so happy to do so. Mel called shortly after, informing me of exactly what was wrong with the brakes and the cost to repair. I appreciated the heads up but told them to go ahead with the repair. Several hours later the car was ready! So, so appreciate the professionalism of the service people, especially Mel! Thank you for quick service!

I am 70 years old, and have been to many car repair companies through my life. I no longer live in…read morethe area and was back visiting family. So when I had a problem with my tires, I took it over to Oceanside Auto. They were incredibly polite, thorough and very fair in their pricing. I loved how quickly they fixed my problem, and got me on my way for a very fair price!!

The best car repair and maintenance company. They go out of…read moretheir way to make sure everything is perfect. Most honest shop you will find. They went out of their way to help with a warranty issue and saved me thousands. I can't say enough great things about Dan and his employees.

Very helpful, friendly, old school- while I was there an older lady pulled up in her car and one of…read morethe owners came out to check her oil and fill her tires. He told her the totes looked good for now but come back in a few weeks and he'd check again. I needed tires and I got all 4 put on in about 30 minutes. Super friendly. Great price and love the tires they found for me.

Friendly service and reasonable prices. Just had a nail in my tire and drove over here with a donut…read moretire- arriving just before they were getting ready to close. Not only did the manager repair/plug the tire, but he also put the tire back on the vehicle for no charge! May sound simple, but most tire places will charge you for the labor. Their gas prices are also very competitive.

Spent 2 months trying to find out what was wrong, the service department confirmed what I had…read morethought all along.

This review is for the Colonial Hyundai Sales department, formerly known as MJ Sullivan Sales. I…read morewas shopping for a new car and after going back and forth via text and email and feeling comfortable with the out the door price, I set up a test drive and initial meet with the sales team. Now before this I seemed to have been handed off between four different people ranging from Internet sales to sales and sales manager. I didn't care who showed me the car as long as I was able to test drive it. Received several texts and email reminders about the test drive. Took time off to make the appointment but when I showed up the main person I was dealing with seemed to be busy with another customer. They had me go to a new sales guys who very recently had joined their Hyundai team. He came from a different dealer and a different car company so I was a little critical on if he would be about to answer my questions. Sure enough I seemed to know more about the vehicle than he did. AND for the test drive he told me due to insurance purposes we could only make right turns. I looked at him and asked what about Highway driving and he said no. I voiced my displeasure in that as I needed to see how the car performed on the highway. Just about that time the other guy showed up and said that yes we can go on the highway. Now before we started to drive I wanted to know about some features on the dash such as the camera. New guy didn't know, the other guy showed and didn't know but said he'd look it up but wanted me to leave for the drive. Got the impression they wanted to rush me out on the test drive. Oh, so before I showed up and in all my correspondence with them I referenced a specific vehicle by number. When the new guy went to pull the car around (should have been ready when we got there) he couldn't find the car. Took him at least ten minutes of looking. When he pulled it up it wasn't ready to be shown. Still had all the plastic on the seats and boxes in the back. I was disappointed as I wanted to check out the third row seat but couldn't because they hadn't set the car up. Other salesman shows up and takes boxes out of the back and has me look but it was rushed, so much so I forgot to sit in the third row seat as that was one thing I wanted to do. Overall probably the worst experience I have had on seeing a Vehicle I wanted to buy. Complained later that night to the manager. Listed what went wrong, but the price was good and I wanted the car so the lower part of my email talked about a couple more questions and coming back to the dealership in a few days to perhaps finalize the deal. Appears manager only read the first few sentences of the email and not the bottom part where I was going to come in. So needless to say, I kept looking and found a more hospitable and friendly dealership with the same vehicle and at a lower price. So I purchased from them.

Bill and AnnaMarie were a pleasure to work with. Family business that was extremely easy to work…read morewith. Communication was great as was the work that they performed on both of our cars. Bill did a great job repairing our vehicles while his wife AnnaMarie works the office. Bill replaced one headlight assembly so he buffed the other one out so they would match. He also cleaned the tires....looked brand new. Initially we were told that they had a waiting list of 2 1/2 months. Someone cancelled and they were able to get us in, in 3 weeks. They do everything in a professional and competent manner.

They're amazing. Terrific work by Bill and his crew, and Annemarie in the office is great!read more

Excellent family owned and operated repair shop. We have been customers since they opened and…read morealways refer friends to Roots for their auto maintenance and repair work. Top notch service and reliability from Renee, Norm, and Chris! They have always been honest and trustworthy when diagnosing what was wrong with our cars when we bring them in for service. You get way more than what you pay for when you have Norm or Chris work on your vehicles! Highly recommend visiting and making them your go-to repair shop !

This Auto repair shop is great! Easy to make an appointment and when I was 2 1/2 hours late for the…read moreappointment because the car problem I had went critical, they called looking after me and readily accepted me when I arrived. The price was fair for excellent work, completed on time within the estimated cost with my agreement first; no surprises. Renee at reception is knowledgeable about cars and the repair and will walk you through ever step that is done. Her personality is an asset to this company and is also comforting and assuring to you during a stressful time. Roots was recommended to me by another of their satisfied Customers and so I am happy to recommend them to others! This review is unsolicited. Karen H.

I have been trusting my vehicles to the care of Superior Auto and its mechanics for around 20…read moreyears. Tom Vicino and staff have always been able to diagnose any issue and keep my cars in great running condition. After having a deer vs. car incident, Superior's auto body crew brought my 2011 Ford Fusion back to its original beauty. Thank you, Tom, for years of great service for my vehicles. Gloria McQueeney, Westbrook, CT

Great business! Very accommodating to my issues. Excellent communication throughout the entire…read moreservice! 5 stars all day long