We really liked Dave Larsen (Vice President) Dave was excellent to work with, Dave was 5 stars for sure! So sad that Firmco lost Dave! Dave was very understanding and very helpful.
We got behind on leases we had, because our businesses were slow. The fee's that Firmco charge if you are late are astronomical (over $10,000). Before Dave Larsen past a way, we had talked to Dave and he agreed to waive half the late fees for us on our three leases.
Sharan even sent us an email with the total amounts with half the late fees taken off. We were able to get half the late fees waived off of one of the leases, however Sharan wanted all three leases paid off the end of June. Dave never said we had to pay all three leases off by the end of June to get half the late fees waived. Dave knew we could not pay all three leases off by the end of June. That was never agreed with Dave that we had to pay all three off by the end of June. (our stores are still closed due to COVID-19 over 5 1/2 months now)
Pretty sad when Firmco will not honor Dave Larsen's (Vice President) word to us, waiving half the late fees on our leases as Dave agreed to do for us. Dave approved that for us. Now that Dave past away and is no longer at Firmco, Sharan will not honor Dave's word. (unbelievable and sad)
We are pretty sure Dave would not be happy that Firmco is not honoring his word to us. (At least from us talking and meeting with Dave he was not like that at all) Not sure how Firmco can actually feel good about this. We would think Firmco would want Happy Customers. Dave would never ever treat his customers like that. read more