These people are great! We were on a 17 day road trip when we had problems in Niagara Falls. They…read moresqueezed us in, did diagnostics and we were able to get back on the road. Great communication, super nice, and very reasonable. Wish they were where we live!

I just had some service done at this place again , changing my rear brakes. I do not have time…read morenormally to write reviews, but I felt compelled to do it. I was talking to John, who took the time to explain everything to me. He had the opportunity to take advantage of me and have me do extra work, but he never tried that. I asked him to see if my front brakes need changing as well, but he told me that it is too early and no need to spend the extra money. I was also concerned about the bearings of my lexus. He test drove the car and assured me that they are OK. The reason I started going here is because they are very honest and do not cheat like the places I have been to before. Not to mention that I love their prices as well. I find their staff very friendly and I always leave satisfied! Vince

Brandy and the crew were awesome at explaining what was wrong with my car after the they took a…read morelook! They got me an uber at their cost to get me home when they didn't have a lender car, which I am super grateful for. They ended up fixing a few things that were fairly urgent. You will need to book a little out for the appointment but I think it's worth it! Pricing seemed good to me for the high value this business provides. Definitely recommend!

While in St. Catharines after driving from Saskatchewan and about to drive back our check engine…read morelight came on. Saturday afternoon late thus happened. They were open and available and very friendly and acted really quickly. Problem was found and solved quickly with minimal cost and great service. I am forever grateful. Thank you

Got a car alignment here this morning. They schedule about a week out. The alignment took about…read more1.5hours and cost around $70 including tax. Everything seemed to go well and the car drove a bit smoother after the alignment. The owner remarked that the car definitely needed it as well. The price was reasonable. It would have been five stars if there was wifi. There seemed to be a network, but I didn't ask for the password because when I asked on the phone when scheduling, the women said there was no public wifi. Just a bit annoying to be in a waiting area for an hour with no access to wifi during working hours. I'll definitely come back here if needing another alignment, but I'd probably opt to drop the car off & come back next time.

Bud & Jeff were recommended to me when i moved back Home 3 years ago. Don't let the name mislead…read moreyou; they offer comprehensive, under-the-hood care at a fair price for your chariot. They are honest, highly-skilled auto mechanics who operated their shop with principles of quality & integrity. I now live in Parkside, & know there are probably good shops closer to me then Accurate Alignment, & it is worth it to me to drive to Niagara Falls to know that my 2002 Honda will get the best service possible. Bud!

Found Towne Motor Car through a Yelp search and a great review my an acquaintance…read more I don't have a regular garage, and have only visited a few repair shops over the years with different cars Ive had. Most recently after parking my key fob became stuck and the starter didn't engage. After trying AAA for a jump (and sold a new battery) I found myself in need of repair when the new battery didn't start the car. Using AAA to tow it over. Ive never been here and honestly have barely noticed it on Edward St when Ive driven by. Set back from the road a bit with their parking lot in front, upon walking in you realize how deep the building is and how much fits in it. (Neat) Well they gladly accepted my car, I had it towed after calling and discussing what I knew with Chris over the phone and make sure they had availability. The reason that I came here for wasnt as serious as I feared. Upon coming back those fears were met by what it cost to pass the NYS inspection. Obviously no fault of their own, I have a 2013 Chevy that is a hand me down from my parents and had already expected one issue that would probably needed to be addressed. (The Tires) Overall Im really impressed with Towne Motor Car, they were genuinely nice with every interaction and gave me the information that I needed to make a decision or had the conversation with me when what I thought was an issue wasnt. What really impressed me was when I had my car in for the starter issue they fixed the key issue (separate issue in my mind) and they even put my slightly fallen bumper back in place. Going above and beyond for a customer, very strange nowadays. But greatly appreciated! Bringing back in for the inspection they were easy to coordinate the drop off (key in the box, but they were open before 8 to hand it off). I received a call mid-morning to go over the issues needed to be addressed and got a timely call and text near the end of the day to pick it up. Plus they have a website where you can review your past service history, and make appointments. They even use your preferred communication method to reply back (call or text). Although I hope I dont need it soon, I think I found a garage to stick with.

Chris and the gang at Towne Motor Car are fantastic. They are transparent about costs, do excellent…read morework, and most of all for this single woman without any men around, I trust them. They are unfailingly courteous and friendly. Indeed, their standards in that area are superior to any other mechanic I've been to in WNY, and in a world full of bullies I greatly appreciate it.

Service requested was ignored and took 2 days to get the quote for the item asked for. Took apart…read moreentire car did not ask for this to be done. Gave a list of other items they say they found while doing an unauthorized assessment of my vehicle. Then quoted on the actual item a ridiculous $4,300 HIGHER than the next quote from the Dealer - when I refused the quote they upped my bill by saying they did other work that I did not agree to.

When I bought my 2014 Subaru Hybrid Stu Boyd suggested I get a aftermarket extended warranty, which…read moreI did. I have used it at Boyd Automotive a few times and Sandra (service advisor) said it was one of the best and easy to work with companies. After my last claim Mr Brownlee (service supervisor) told me if I have anymore service necessary that I would have to go to the Subaru dealer. He said Boyd Auto would no longer deal with extended warranties. Is this a new company policy? I emailed Stu Boyd (owner) and did not receive a reply. I have been going to Boyd Auto since 2003 and now must leave to a full service garage.

Friendly and professional…read more I'm 77 years old and so have been at a LOT of vehicle repair centers over the years, therefore I'm speaking from experience. They have something that is missing from a lot of places: Honesty and reasonableness. Mike, the owner went above and beyond on my second visit to Auto Works by bringing my car back to me at Home Depot where I work. It's only about 2 blocks away but it was a cold and windy winter night so I really appreciated this extra touch. On my first visit, I found that the problem that needed to be repaired was clearly explained and it was repaired the same day. Thanks very much Mike and Team!

Stopped in and asked them to check my oil and tires. They added 1.5L oil and put air in my tires…read moreand added a bit of coolant to top up my coolant. Service was good, however they charged me $50 which I felt was rather expensive for a litre and a half of oil and a bit of coolant (air in the tires was free). Not sure I would come back here again as I felt a bit ripped off.​​​​

I had to have a lot of work done on my 2004 Lexus ES 330. Needed a new gas tank, straps, wheel…read morebearing, and back brakes. Premier did an awesome job on all of this and did everything in just a day and a half! Also, they saw a problem with my exhaust and fixed it for free. I really like this shop. They are highly professional and get their work done quickly. The price was very fair and they even fixed a problem for free. Everett and his staff are a great group of mechanics. I highly recommend this shop.

Attention Larry and Everett: I had what I consider one of…read morethe worst customer service experiences I've ever had with Premier Car Care at 1171 Niagara Falls Blvd. I called simply to ask for a price on a brake job because I was looking for a new mechanic. The woman who answered the phone, who I later learned was Roxanne, refused to provide even a general price range. She told me they don't give prices over the phone and that I would have to make an appointment. When I politely asked for her name, she hung up on me. I called back and left a message explaining what had happened and asking to speak with Larry or Everett. Instead, Roxanne called me back. Rather than listening to my concerns, I felt she talked over me, raised her voice, and insisted she had not been rude. I repeatedly asked her to stop yelling at me. During this call, another business owner named John was listening on the line and heard the entire conversation. I called a third time and finally spoke with Everett. He told me Roxanne was his wife. Instead of listening to my concerns as a customer, I felt he immediately defended her and showed no interest in resolving the situation or apologizing for the way I had been treated. I own four vehicles and was looking for a shop to perform brakes, a four-wheel alignment, and a coolant flush--well over $1,000 worth of work. Because of the way I was treated, they lost not only this job but my future business as well. Good customer service starts with treating people respectfully. Based on my experience, I cannot recommend Premier Car Care. I will gladly take my business to a company that values its customers and treats them with courtesy. PS I would've never written this review if Everett didn't dismiss me and said he stuck up for his wife who's bat shit crazy ruining his business.. all ever had to do was apologize and I would've never written this, but he didn't.

Always there when you need them. Quick and friendly service with people that really care…read more Affordable and quality service.

Very rude and unprofessional staff…read more They quoted me 75 a tyre then they charged 100 a piece. Then they took my summer tires . When I went to pick them up they were giving me some other tyres.so I left them there not a decent behavior I will avoid going there. Rather go to a dealership the. Them