Saturday morning, holiday weekend and Sydney greeted me with a smile and said "we're gonna do what…read morewe can". Fixed my tire within the hour, no charge- it was a nail in the tire the rental car company missed checking before loaning it out. Could not have been a better experience. Waiting room is clean. People are nice here!

I was on a road trip halfway across the country when I got a flat tire just coming into Louisiana…read more I came to this shop first thing in the morning and they kindly took a look at it. It was able to be repaired and they patched it up for me! The whole visit took hardly a half hour; they even helped me take my packed crap out of my trunk to put my spare back in. The employees took such a huge weight off my shoulders and sent me on my way with a warm "merry Christmas" :)

I come to Mavis any time I need tire and brake services. They are very professional and provide…read moreexcellent service. I never leave Mavis unsatisfied and the prices are always very reasonable.

Avoid Mavis at All Costs…read more On 5/27/25, I brought my car to Mavis for new brake pads and rotors. When I picked it up, the brakes were worse than before--there was a loud metal grinding noise, the brake response felt unsafe, and the steering was suddenly off. None of these issues existed prior to the visit, and notably, Mavis made no mention of any other problems when they returned the car to me. I brought it back and was told--by the receptionist, not a mechanic--that the issue was my lower control arm. This was never mentioned during the original visit. When I asked for clarification or to speak with a manager, the receptionist became rude and refused to connect me with anyone else. I took the car to a trusted local garage, where they diagnosed the control arm issue and had to completely redo the brake job that Mavis had botched. I ended up paying twice--once for Mavis to make things worse, and again to get it fixed correctly. Despite all this, Mavis is refusing to fully refund me. They keep pointing to their "lifetime warranty" on the brake pads and rotors--as if I would ever trust them with my vehicle again. And if you get to the point of dealing with the regional manager, Don Harrison (737-389-6979), don't expect much. He either dodges your calls or talks down to you--especially if you're a woman. I was without a car for nearly two weeks, spent double what I should have, and was treated with complete disregard. Take your business anywhere else.

Buying my GMC Terrain from Morgan Buick GMC in Bossier City was quick and painless. They didn't…read morehave what I was looking for, but Shea Maddox went above and beyond to find the perfect car for me. He went as far as going to pick up my car from another location. Everyone was very professional and kind. I highly recommend Shea Maddox for your next vehicle purchase.

I am extremely disappointed with my experience at Mike Morgan GMC of Bossier City, especially after…read morebeing a repeat customer. I had already committed to purchasing a vehicle, and the only thing left was for my credit union to finalize the loan paperwork. The dealership sent the paperwork to my credit union Monday evening, and I stayed in contact with my salesperson at least three times to provide updates that everything was nearly complete. The financing was finalized at 8:30 a.m. this morning. Less than 24 business hours. Despite knowing the paperwork was in its final stages, the dealership sold the vehicle to someone else the night before. As a returning customer, I expected better communication, honesty, and a reasonable opportunity to complete a purchase that was already well underway. This experience showed a complete lack of consideration for customer loyalty and professionalism. I understand dealerships want to sell vehicles, but selling a vehicle out from under a customer who has financing actively being completed is incredibly disappointing and unacceptable. I would strongly encourage anyone considering doing business with Mike Morgan GMC of Bossier City, and specifically Keith Gorman, to proceed with caution. Based on my experience, I would not trust that a vehicle will be held even when all indications are that the sale is about to be finalized.

Stopped by Firestone about 30 minutes before closing and the bays were completely empty, with just…read morea couple cars outside that were likely employees' vehicles. I asked if they could check a slow leak in my rear tire, but was told they couldn't fit me in. Ended up going to Mavis instead, and it was a completely different experience they welcomed us right away, were friendly, and took great care of the issue. Definitely appreciate the service there and will be going back

Jennifer and Stevie are awesome. They greeted me as soon as I walked in and ask the problem and…read morethey got me in and out very quickly.

Great customer service. Very reasonably & family owned. It's like going back in time when a…read morebusiness really cared about you, the customer.

I rely on them for tires, tire maintenance, oil change, advice. They have repaired tires, aired…read morethem up, rotated, at no extra charge. I have been doing business work despino tire service for at least 15 years.

Nail in my tire. First time customer at this place. They started immediately and got it done quick…read more Glad I found this place. Will be back.

I dropped my car off at Summer Grove Auto Care to have them diagnose a frontend rattling noise…read moreissue I've been dealing with for several months. Mavis nor Firestone was able to identify the issue. However, the team at Summer Grove Auto Care did and provided a satisfactory resolution at a reasonable cost. They are now my new automotive care center. I highly recommend them for all your auto maintenance needs.

RACIST! When i say RACIST, I mean every letter! I stopped…read moreby Discount Tire Bossier City on yesterday. Informed that i should be here this morning at 7:15 so that i could be the first car they worked on. I was here by 7:10, before some of the employees even got here. At least six cars have came in after me. They have completed the work on all of those cars and all I need is for my tires to be balanced. They've tried to up-sell me tires, even told me that my lugs needed to be "hammered" off. The best part is when an employee called me STUPID for asking what was going on, why is it taking so long, and why all of the vehicles that got here after I did are gone. I've asked for the number to corporate several times. (At least 10) It was just given to me after I believe it is the manager tried to explain that they need to use a different socket to get the lugs off. I kept asking where did the hammer come in at and if they had the socket, what's the problem. I keep getting the run around while they keep pulling other cars in and pulling them out. We have purchased these tires from Discount. (not this location) We've purchased ALL of the tires on all of our vehicles from Discount Tire. I've never been treated like this, felt like this or seen this happen before in my life. I am truly amazed, hurt and shocked. I know I'm in the south, but WOW! DISCOUNT TIRE BOSSIER CITY LOUISIANA, you've disrespected a loyal customer with this one. Did I mention that EVERY customer that they have put in front of me are of a different color than I am.

From a previous visit, they had to order tires for my QX60 and my Jeep Wrangler. We agreed to a…read moretime for installation, both vehicles on the same day. Staff was very accommodating, friendly and professional. I ordered top of the line tires, Michelin Defender for the Q and BF Goodrich T/A K02 for the Jeep. GREAT tires. They provided exactly what I expected at a decent price. I am VERY PLEASED with my experience with this store. I learned about Discount Tires when I had a serious problem in Amarillo, TX. Both places were honest and had outstanding customer service. I highly recommend this fine business.

The service was top notch. Had a flat and was able to make it on donut tire. The tire wasn't…read morepatchable so we got the tire replaced. Awesome service.

Stars - Pep Boys, Bossier City…read more I brought my Honda Accord in for a wheel alignment and tire rotation if needed due to the car pulling to the right. The alignment itself was completed properly, and the first technician did his job well. However, after my car had already been removed from the garage and the technician went to lunch, things became uncomfortable and concerning. I was then asked if I wanted a tire rotation for an additional $10, even though I had already said "if needed." I agreed, trusting their judgment. At that point, only two employees were present--one at the desk and one in the shop. My vehicle was brought back into the garage. While I was watching through the courtesy window, a technician raised a large toolbox lid directly in front of my face, completely blocking my view, and never returned to that toolbox. I found this behavior rude and unnecessary. When I mentioned it to the desk associate, my concern was dismissed. Afterward, while paying, I was told my hub bearings were failing and was handed a quote for over $1,000, with pressure to have it done immediately. Given the timing, lack of transparency, and unprofessional behavior after my original service was already completed, the situation felt fishy and left me uncomfortable and distrustful. The alignment itself was fine, but the events that followed made me feel taken advantage of. I will not be returning.