Great crew and value - I have a simple car - Chris is great and his team works over a checklist of…read moreitems . Recommendations are made and information is freely given . Once you start coming in , coupons are sent out with reminders via email . Great value with coupons -

I work right down the road from here and got my oil changed here last Friday. I was shaky because…read moreof the previous reviews but I had a great experience! I waited maybe 30 minutes before pulling in and only had two cars in front of me. Once I was in, Nelson lead me through everything that was going on and couldn't have been nicer! Hard to find anything to complain about. I'll be going back soon to get my other car's oil changed!

Great place to get a quick oil change. Bonus is the car wash that is included with your your oil…read morechange!

This place use to be great! Have been taking cars there since 1987. this place was top shelf…read morewhile Scott owned it. I believe the ownership has changed and the new owners just aren't hands on as he was. So why the poor rating? Last week I was there and it was poorly staffed (Again). The person running the cash register was then running over to rinse the cars. Yes, a one man show. While I felt bad for the person, they were allowing the folks to get through on the automated line (those with a membership or paying by card) to totally gyp the line, cutting in front of those paying with cash. The cash paying line just sat there. The person got to busy to stop rinsing and collect cash, plus the line of people coming through the automated line was endless. They use to be a good deal. Scott would put discount coupons in The Clipper where you could get the top car wash for $5 off. The new owners are charging much more per wash and no discounts AND trying to push everyone towards a subscription which is equal to 2 full price washes or $40. This would all be worth it if the car came out clean. Your going to have to wash the bugs and bird turd off yourself!

I was there a few weeks ago for a fuel system cleaning service on my wrangler. I was attended…read morequickly for being a Saturday and Cody the service tech was friendly and when asked, he gladly explained what was all done.

Went for an oil change, was persuaded to get the most exspensive one because it'd be better for my…read morecar supposedly, it hasn't even been three months, both cars we took for them are empty on oil, we drive 10 mins to work and that's all the driving we do, we still have over 2,500 miles till it says we need our next change, but we're already out of oil and they won't help at all just want to charge us for a new change

Didn't fix car properly, parked car on open street unlocked…read moreand items were stolen. Broke a sensory in my car. They wouldn't honor there own coupon

The worst place do not go there they overcharge you and lie to you about prices and never get the…read moreproblem fixed I paid these people almost all my money only for my car to break down less than a week of having them inspect my car completely useless people

Ayden helped me out massively, he is a great dude. I am happy I came to Monro auto!! Came out and…read morehelped me fast and did it well. Thanks Ayden!!

So I often turn to this place quite enough over the years from reliability and established…read moretrustworthiness. The professionals over here display that upon their hectic schedule for above and beyond customer satisfaction. Especially, Owen S. and mostly for my experience his emissions guy, whose name I don't quite recall, are the cool guys that handle all my issues. I've gone to them with car battery issues in the past, or even nails in my tires problems. No matter the busy footwork that the other customers are their priority too; they have still kept me at the top of their importance to efficiently take care of my urgent and upmost needs on the subject at hand. Once again, It is always a pleasure arriving and leaving with relying on them and the trust between their work and results. I recommend this place to anyone to see it to themselves to book an appointment and get things rolling smoothly. For I will be stopping on by always.

I went to your location today for an oil change. Location is 3600 North 5th Street Hwy, Reading, PA…read more19605 I pulled in and people were nice, they started on my vehicle and luckily they DID NOT empty the oil. I was told by the lead female tech that, "THIS IS YOUR ONLY OPTION FOR OIL" Which was the VERY expensive oil for a total of $101.99 I told he no that I wanted conventional oil, she stated again the this oil was MY ONLY CHOICE, or I COULD GO NEXT DOOR AND BUY MY OIL. SERIOUSLY??? WHAT A SCAM YOU ARE RUNNING!!! I HAVE NO CHOICE? iT'S MY CAR! I went to Jiffy lube and the RECOMMENDED the high oil but they put in WHAT I WANTED, for $49.99

Quick service, friendly technicians. Thorough job, BUT! $91 for an oil change even though I had a…read more$25 off coupon is ridiculous. Without the coupon it would have been $117 WHAT!!!

To whom it may concern, Kings Auto Repair of Reading Pennsylvania fraudulently charged me for…read moreservice they did not conduct. I spoke directly to ownership and she blatantly lied about service rendered, refusing reimbursement of a $200 dollar charge. I will continue to warn the public about the underhand tactics this business represents! Dwight

Very friendly: they even offer shuttle service if you (as I did) had an all-day inspection to knock…read moreout. They also use texting to keep in touch with you as the day progresses. Got a box of Girl Scout cookies and a smile when I checked out. Recommended.

Yesterday, the plastic splash shield under my car came loose and started dragging on the road. It…read morewas stressful, inconvenient, and honestly just one more thing I didn't need to deal with right now. I called this Mavis location (Sinking Spring, PA), and they told me to bring the car over. They got me in almost immediately, removed the damaged piece so I could safely drive the car, and explained exactly what I needed to do to get it properly repaired. When I asked how much I owed, they told me there was no charge. What they probably saw as a quick favor was a huge act of kindness to me. Life has been throwing a lot at me lately, and they took this problem that could have been the last straw for me, and they made it disappear. They were patient, helpful, professional, and genuinely kind. Customer service is one thing. Human kindness is another. Yesterday, this team gave me both, and I am incredibly grateful. Thank you for helping me when I really needed it. I'll remember it for a long time.

I had a break down on 222 and they were the closest shop. I made it into their shop just before…read moreclosing on Saturday so they couldn't get to the car until Sunday morning. They made the repairs on Sunday and had me back on the road at the time they estimated. They were courteous, communicated well, and did all of this while the shop was completely packed with other customers.