Went here for a routine inspection. they said it would take 30 minutes or so. after a 90 minute…read morewait, they said "welllll there's a couple things we need to get taken care of before you can get passed" and slid me over an $1800 quote. the actual reason for failing the inspection is completely vague "excessive play" with no accompanying measurements. it appears strongly to me as a grift as I took it to a second mechanic who promptly passed the inspection the very next day. I got an inspection done, titling and tags installed on the car in less time than waiting for what clearly appears to be a grift here. I wouldn't even take my cars here now for air in the tires.

I needed a nail removed from my tire and have it patched. The call was made late in the afternoon…read more The got the job done quick. Well done. Thanks for working me in.

Why would you ever need to bring a car into a tire shop when the tire shop can come to you? This…read morecompany is very professional, you can track how long it takes for them to arrive, and I've never had any issues with them handling high end wheels. They use vinyl tapes to protect the wheel finish which is a good attention to the details.

I try to contact Mr. Anoob regarding the battery he installed for my car and still under warranty…read moreand its dead now unfortunately he's not replying. What you suggest me to do.

Yes I bought a 2013 Nissan Pathfinder from them last year it turned out the transmission's bad on…read moreit and he knew it and didn't tell me that I paid him $7,000 for a lemon I will never ever buy a car from him again I suggest no one ever buy a car from that man!

I bought two new tires from them they were fast, friendly and efficient in their work. Only issue I…read morehad was splitting the payment between the cash on me at the time and using my debit card for the rest of the payment.

People of raytown avoid this place if you do care about your vehicles. they broke my AWD while…read moredoing balance for my G37x. this place only care about money.

Took the car in to get tires done and the process was extremely easy! I love the no hassle…read morefinancing because we all know tires can be extremely expensive. We did not have an appointment but we were able to get in quickly. After leaving the car they discovered another issue which meant more money. After price checking the work at other shops this was the best deal and they already had the car so why not. Our car came out great! The tires look good and it drives great! The extra warranty that is included with the tire is amazing! Thanks Sully for taking good care of us!

Yesterday I went into the team tires plus on 350 Highway, they said it would take three hours to…read moreget my tires on, at that time I did not have time so I set an appointment for today Sunday, November 30. When I came in. They told me I would need to leave my car because they were 3 to 5 hours behind, I stated that I had an appointment at 2 PM. They didn't seem to care they said I would have to wait in line. I said I would take my service elsewhere. They didn't even apologize. They just said have a good day.

I went to the tires plus in Raytown to buy a tire and have it put on my rimand it was going to be…read morean hour wait and I called down the street and was able to get an appointment immediately so I went back in to cancel my appointment with tires plus and it took them forever to recognize me at the counter. They were not very professional. They got a little upset because I decided to cancel the appointment Took them a few minutes to get my tire back to me too

Took my 2020 Lexus that I purchased several months prior in for the first time for an oil change. I…read moreasked the representative if when topping off coolant if they would use Lexus recommended coolant he said yes, they use universal coolant. I informed him Lexus recommends never to mix universal coolant with Lexus lifetime coolant. The rep responded with a smirk, "ok, then I won't top it off". It's important to me that the proper fluids are being used as recommended. I'd rather pay Lexus that extra $30 and drive another 15 min to ensure my investment is being cared for as recommended. However, to their credit, Oil change was done in a reasonable time frame.

Honest and thorough. Good explanations of what's wrong, what needs to be done, and if something…read morecan wait.

New set of tires, had them delivered to El Jefe. Stopped by on my lunch break. They came out like a…read morepit crew and they had me out of there in ten minutes. Truly amazing perfect service. Best kept secret in KC.

I come to this shop all the time even referred a couple of people. A few weeks ago I was started…read moreexperiencing a slow leak in my rear passenger tire! I've had the car for a year now. I went to him per usual work for a patch. Literally days later, my tire started leaking air again. I took it back up there and said I'm still having the same issue. Didn't even look at the repair to make sure it was fixed but instead told me that all of a sudden now my tire is bad and they can't fix it! Bad as in my tread was breaking! It had only been a few days so I took it to another tire store. This store tells me that not only did they plug my tire when they should've patched it. They tried to cover the plug up with the patch! Needless to say that wouldn't touch. not only did they mess up my tire, but now I get a hub replaced because they stripped the bolts. And I still have to get a new tire. I am repairing but definitely seeking legal counsel!

Good honest people operate this shop . They also sell quality used tires now …read more Give them a try and you will not regret it

From the owner: We have super great prices! Auto Repair and New / Used Tires.read more

I have taken my cars here many times and never had an issue. However, I did not have a good…read moreexperience my last visit. I needed to get my car inspected so I could renew my tags, and I also had a few other concerns. This was in mid-April. They gave me a whole list of things that needed to be done in order to pass the inspection. They said everything was urgent and could not get it fixed a little at a time cool. I approved the work. One of the things they said I needed was new front brake pads, rotors, and calipers, even though they noted it looked like a had new brake pads, which was true. Okay, whatever. That alone was almost $900. A few weeks later, the first week of May, I'm out with my daughter, and I can not stop my car, brakes all the way down to the ground! Thankfully, I was not going fast, and there were no cars around. I ended up in someone's yard in a small ditch, and thankfully, the homeowners were nice. They were in their yard already. I called the tow truck company to get towed. I told the driver how I had just got new brakes. The driver told me that Laurel Heights probably did not bleed the brakes properly, and air got into the brake line, and from the amount of brake dust on my rims, the brake pads were probably cheap. I called Laurel Heights, and they wanted me to bring the car to them, but my neighbor got them to come get the car from my house while I was at work. I saw on my camera that they drove the car, which I do not understand how. There was some conversation between my neighbor and Laurel Heights. In the end, Laurel Heights said I just needed a hose replaced. They replaced it and brought my car back. I get off work, get my key from my neighbor, and drive the car. They breaks are still going all the way to the floor. It is taking a really long time for the car to stop. Im thinking, let me drive it around the block to maybe get the fluids flowing. I drove straight through the stop sign because the car was still not braking properly. I ended up calling another shop. Had the car towed. $150. Guess what? The other car shop had to flush out the brake line and re-bleed the brakes....which was almost another $400 for them to look at and properly fix the brakes. My car has not been right since I took it to Laurel Heights. It drove better before they did all that work. That could have been a very bad/ tragic situation for me and my daughter!!!!! I will never take my car here again. I paid them, and we could have lost our lives or hurt someone else from the faulty brake job.

I took my car in for repairs on suspension parts, and they did a good job…read more But when I called them back to inquire about doing work to complete the entire process for replacing the Sub-Frame Bushings, the individual I spoke with, said they have a guy call me back, he gave the name, but I can't remember it. No one ever called back. One of the Cardinal sins in business, is to be late in returning calls to customers, or to never even take the time to return calls, and or messages. I figured they don't want the business, or need it enough to show enough courtesy to at least call back, so I decided to just find another garage for the repairs. It's a shame, because I always try to do business in my neighborhood and as close to the surrounding community as possible.