So impressed with this team, and can't say enough about them. So organized, efficient and nice!…read moreKnowledgeable with any questions asked. Speedy, did a great job, and I was on my merry way! You all did Flowood, Ms. proud. Thanks so much to Joel, Gage, Ethan, Adam, Zach, Crews, Mason, Jessie, Carter, Grayson and everyone. Deana R.

Best service out of any oil change clinic I've been to - especially as woman!…read more It took about 5 mins! Super speedy service and great, helpful attitudes. Will definitely recommend and return! Thank you guys.

It was a Horrible Experience to say the least. I came in for a muffler exchange and a pipe welded…read moreand left with a gaping hole in my exhaust and a horribly loud exhaust noise. The guy that did the welding was continuously looking at his watch, undoubtedly not wanting to be at work. It took him 4 tries of lowering the car, cranking it, hearing the noise, and raising it back up to weld on it further just to leave it unfinished since it was 'closing' time (2pm). He pulled the car around front and acted like nothing was wrong, but then casually mentioned that I needed more piping and more labor cost to complete the job since my older piping was worn out. Not True. I have pictures to prove it. |When I checked later, there were 2 welding rods stuck on the weld, a gap between the pipes, and a gaping hole on top of the original pipe about an inch in diameter.| So, I walk inside to speak with manager Stephanie. I asked her why it wasn't finished and she gave me the same BS as the inept 'welder' and told me to come back Monday morning (when I have to work). She had a horrible attitude huffing and puffing and knocking things around at the register. She charged me over ~ $84 dollars in labor and ~$12 for the new piping used. There was NO apology, there was NO discount, and there was NO reason she could give me for not finishing the job; the job that the welder said would take an extra 15 mins. Why would you allow a job go unfinished and still charge the customer an outrageous fee for doing NOTHING but making my exhaust worse? Why would you be trying to rush out the door with a job half-assed finished? Why would you have such an attitude with the customer after making them wait 4hrs? How would you have the gall to charged extra for fixing a problem you created? How could you have such a terrible business ethic and still be open for business? I don't understand. They did install the muffler though...crooked. All in all, I had a horrible experience and will NEVER go back. PLEASE BEWARE, you could be next.

I've gone to this Midas for about 3-4 years now. The owner has a very welcoming and caring presence…read morewhen it comes to you and your car. He has made me feel like my car is in good hands with his excellent staff. I sit in there seeing those boys work, thriving at their jobs. These mechanics are trustworthy, and they get the job done even in the days I call for a quick oil change. They've never mistreated me, and I will always recommend this Pearl, Midas to my friends and family. Thank you for your hard work to the owner, the sweet receptionist, and the boys in the back. You all make our mechanic world a little better with the excellence you put into your career.

There was a person who was working there on Saturday 2/24/24 . I was in line for an hour to get an…read moreoil change and this idiot guy with black painted nails tells me that my truck is knocking and they can't change my oil . 1 my truck down not have a knock .2 I've been going there for years with my vehicles and they changed the oil in the vehicle in question in November. I wish the owners would clean house with these employees who lose their businesses money .it's sad to loose a long time customer from a lazy sorry employee.

I have been here with 2 vehicles for multiple services. Not oil changes,but diagnostics and repairs…read more Brent and his team are honest, fair and quick They don't take advantage and they don't tack on extras you don't need I have 100% trust in them, can't say that about anywhere else I've been for auto service. I drive out of the way to go here

Good service, but extremely too expensive. If I didn't have a Firestone card I wouldn't use them…read moreagain.

Terrible service. Dropped car off 3 times to get shacking in my vehicle fixed, they did not fix the…read morevehicle. Went in to let them know problem was still there and was treated TERRIBLY. RUDEST PEOPLE I HAVE EVERY MET. Will NEVER bring my car here. Nothing but rude....people.

Phil, Bri, and Drew went the extra mile to get me back on the road. My 2010 Ford Fusion Hybrid…read morebroke down halfway between Jackson and Mound Bayou, and when no one else was able to offer to take a look at my car that same day, the staff at this Car Care Clinic offered to see what was wrong, so I had my car towed to them. At first, we thought it was a transmission issue because the car would not accelerate at all and was making a very loud grinding noise. This location does not do transmission work, but they kindly offered to confirm what sort of repair I might need. This, by itself, was a huge help, since every transmission repair shop in town was weeks behind in their work. Luckily, it ended up not being a transmission issue, but a broken axel that was spinning and scraping against the wheel without actually rotating it. Once we knew what the problem was, the staff offered to get my wife and I back on the road within a day, which was incredibly kind, since we were in the middle of a long road trip and did not have time to spare. Drew was not certified to work on hybrids, and doing so was very dangerous, but rather than turning down the job, he spent a great deal of time researching how to disconnect my car's battery, so he could repair it safely. While Drew was working on my car, Phil and Bri were very kind, friendly, and responsive, and kept me informed as to the car's progress and recommended places for me to get something to eat. Bri always answered the phone quickly and cheerfully when I called to ask about the progress. After the car was fixed and we were back on the road, Phil followed-up several times with us to make sure everything was okay and that we made it to our end destination safely, several days later. This was by far the most satisfying experience I have ever had with a car repair shop and its staff, and I highly recommend that anyone experiencing car trouble in Mississippi consider coming to this location.

The Manager - Frank Ashley is a very honest person which you do not find too often these days. I…read moreneeded to have my oil changed and he told me it would be 2 hours since his stalls were busy with vehicles. I appreciated his honesty as I was at a dealership on the coast and did not have this experience when I had to wait 5 hours for service. Frank even called another Car Care Clinic and I was able to get my service accomplished before heading back home the next day. Thank you Mr. Ashley!

I'm from Texas and here for work. This place has excellent service. Jeremy was the person who…read morecompleted all of the inspection tests and changed my cabin air filter. He was friendly and professional. Should I need another oil change before heading back home, this will be the place I go! Jeff H.

I have always come to this location for the convenience and support of the staff. Rushing in after…read morework to make it there with time left in the work day to only learn that I could not be serviced 15min before closing. If the oil changes are quick as they normally are and the personnel is there and you cannot service, put up a sign or please block the way.