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    Firestone Complete Auto Care

    2.9 (61 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Firestone Complete Auto Care

    Auto brake repair

    Auto engine repair

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    Oil from car
    Matt B.

    I should have read these reviews first. Here's my experience: Had an oil change on my car and it was smooth. No upcharges and didn't try to overly upsell me. When I had an oil leak in another vehicle, I went back. The said they had to put dye in the oil to try it out. I bring it back and I'm given the diagnosis. I ask to see and there's hesitation (Concern #1). I'm told "dye don't lie" and shown a dime size pool of oil; he says, that's your leak because it has dye there. They showed me with a flashlight but you need a UV light to see the dye "glow" (concern #2). That prompted me to buy a UV light. No dye in the oil. I dropped a little oil from both vehicles side by side and took photos under the UV light. When I asked them which picture had the dye, both the manager and the tech picked the wrong one. Why? Because they were almost the same color...no dye. Tech doubled down and implied I was tricking them "How do I know that's the same oil?" The manager didn't try to argue and just refunded my fees. I thought my leak was major but it wasn't. Since I did think it was major, they made damn sure to find an expensive repair they could do. They'd have charged me nearly $1k for work that wasn't needed had I been naive about cars. Proceed to this shop with caution.

    Happy Lyft driver!

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    5 years ago

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    I stopped because my tire light came on. Josue quickly tested all the tires and put air in the one that was low. Fast, efficient, generous!

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    5 years ago

    I just had my tires filled here. They were fast and friendly. Very nice guys here! Thanks

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    Page 1 of 2

    Ask the Community - Firestone Complete Auto Care

    Review Highlights - Firestone Complete Auto Care

    Norverto and Tyler especially are providing a superb job with their service and customer service as well.

    Mentioned in 4 reviews

    Read more highlights

    Evans Tire

    Evans Tire

    3.6
    (205 reviews)

    Great service and very professional staff. I came in for tire service and the team was fast,…read moreknowledgeable, and efficient. A special thanks to Mr. Christian for providing top-notch customer service, he was friendly, helpful, and made the whole process smooth and stress-free. I highly recommend Evans Tires and Service Center for anyone looking for reliable service and a team that truly knows what they're doing.

    When I called this location my call went to a Call Center in Kentucky. I wanted to talk to the…read morestore to find out if the could get my car done today or not. The Call Center misled me into thinking they were at the store and they are NOT! Your Call Center should be more transparent about this. This is a MAJOR ISSUE. Your Call Center assured me that they "will get me in and out" with brakes, an oil change, and four new tires at 4 pm, and to "come right in", and "I have a 4 pm appt for you". LIES!! I walked into the store and they were slammed.. Simón said that there was no 4 pm appt for me, but he would take good care of me anyways. I raised my voice at him, "I just talked to you!" "You said 'in & out'". He calmly said he did not talk to me, but will take good care of me. I calmed myself. I was so angry. He said he would NEVER make a 4 pm appt for someone who needed brakes, 4 tires, and an oil change, when they close at 5 pm. It all made perfect sense. Simón offered to get my tires and oil change started, but offered to inspect my car to see if I even needed brakes. I agreed. It turned out my back brakes were at 6 mm and my fronts were 4 mm, so I still had time to change them. They squeezed me in even though they had cars they were trying to get out of the shop. EXCELLENT management by these guys to fix the predicament their "Call Center" had suckered me into. Evan's Tire & Service in Lemon Grove is a super place with super employees! They gave me a great price, and I was out of there at 5 pm. You need to fix your Call Center though- these stores are welcoming angry customers like me, because they are being lied to. Good job Simón & crew! I owe you one. The Call Center review would be 0 stars.

    Firestone Complete Auto Care - autorepair - Updated August 2026

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