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    Firestone Complete Auto Care

    1.8 (31 reviews)
    Closed 7:00 am - 7:00 pm

    Services - Firestone Complete Auto Care

    Auto diagnosis or inspection

    Auto maintenance

    Auto fluids and filters maintenance

    17 More Services

    Oil changes

    Auto wheel alignment

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Tire Pressure Monitoring System repair

    Wheel alignment

    Firestone Complete Auto Care Photos

    Recommended Reviews - Firestone Complete Auto Care

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    6 years ago

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    6 years ago

    Service is always great. Price is what you would expect. Jessica is the best. Corey is also great. Don't listen to the trolls.

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    Ask the Community - Firestone Complete Auto Care

    Review Highlights - Firestone Complete Auto Care

    I'll be back to see you when they do need replacing!

    Mentioned in 2 reviews

    Read more highlights

    AUGIE SEREDNI

    AUGIE SEREDNI

    (27 reviews)

    I dropped Jeep off for inspection and oil change. I…read morementioned I heard a metal noise in front. NO ONE EVER MENTIONED THAT THEY CHARGE 79.95 TO TELL YOU WHATS WRONG WITH YOUR VEHICLE!!! HOW SAD... I've been bringing my(3) cars there for years... Never have they MENTIONED...IF WE LOOK AT YOUR VEHICLE WE CHARGE ALMOST $80. I just Left after trying to pick up my Jeep. Hopefully a manager or OWNER will take care of this. I didn't agree to pay for addl services... no one said at anytime WE CHARGE TO POSSIBLY GET YOUR WORK ON YOUR VEHICLE!! And Ricky....needs a refresher course on how to smile...be pleasant and how to speak to a customer. It always amazes me these days...how a business stays in business when these surprise charges are put on your bill. I get to choose to pay...but they must tell you up front they are going to charge to look at your vehicle while it's in for an oil change and inspection.

    My family has been going to Seredni every since we moved to Mechanicsville in 1991. My overall…read moreexperiences have always been professional, honest and friendly. Sorry to read that some have not had that same experience. I believe that any business can have a bad day so I'll grant that to those who took the time to write about their experience. However, for over 30 years I have trusted them with all of our vehicles because of their service and honesty. I have never purchased tires from anywhere else because their price are always competitive. We keep our vehicles until they are on their last life and Seredni has helped us at every step with honest recommendations. My family understands that you will have two types of payments: a new car bill for years or repair/maintenance bills. I feel that we can control the repair bills much better. I must say that here was a time that one of the coustomer service (counter) workers was not "up to my customer service expectation" but he is long gone. I always get a detailed call from the mechanic/front desk (mainly Ricky) regarding the cost of the recommended repair so that I can make an informed decision. My only sad point is that I miss Joe who was our mechanic for many years but understand that he was promoted, which he deserved, and moved to another Seredni shop. They are talented mechanics and professionals at the desk which I am proud to call MY SHOP!

    Kweleme Mobile Mechanic

    Kweleme Mobile Mechanic

    (17 reviews)

    if I could give MORE stars I WOULD! Just yesterday afternoon Thanksgiving Holiday weekend) I was…read moreout of town, driving north on I-95 about 20 miles south of Richmond when I got dashboard msg warning me of engine overheating & to idle engine immediately! Close to my overnight destination, I managed to 'limp' car there after a couple cycling stops for engine to cool. at 81 years old I became veryworries & anxious about what to do! Once i found & contacted Malcolm, he agreed to come out right away - in the dark, and in freezing temperature to help me out. And INDEED he did! He was able to identify the problem, fix it, & do a couple tests to make sure. He was truly a GODSEND. And this guy KNOWS his stuff! His fee was reasonable & fair - a great value. I HIGHLY recommend him!!!

    If you need an honest mechanic in town, you need to call Mr. Kweleme. My vehicle wasn't feeling…read morethe same after it was serviced. I had it looked at by three different mechanics in Richmond area. All gave me a list of things that needs replaced. Each one's list was different things to be replaced. None of their suggestions sounded right to me. After looking on Yelp I found Mr. Kweleme. Mr. Kweleme replaced two of my vehicle's spark plugs and changed the engine oil and it fixed the issue. I also asked his opinion on the other things mentioned by the previous mechanics, and except one thing, everything else that was told by other mechanics was not necessary. Mr. Kweleme confirmed those parts are in good condition and explained why he thinks they need no replacement. I think Mr. Kweleme is also charges resonably. Thank you Mr. Kweleme!

    Mechanicsville Honda - In with the new!

    Mechanicsville Honda

    (68 reviews)

    WORST CUSTOMER SERVICE - 1 star is much to generous…read more We made an appointment for 8:30 - dropped night before and the car was still not ready until 2 in the afternoon. Besides that, every time we would go they try to UP SALE us on unnecessary repairs! Upon arriving to pick up my car they told me my Honda Care had expired and failed to tell me before servicing the car so what I expected to be FREE was $133.40!!! They should have called us prior to doing work and notified us at our March visit that our Honda Care was about to expire. All this place cares about is BLEEDING their customers dry of money!! They will not get any more of our business!

    In 2019 I bought a used Honda HRV from Mechanicsville Honda. It had 29k miles on it. I had owned…read morehondas before and was excited about this one. In 2021 I received notification that my CVT transmission needed an upgrade. Couldn't fit in Mechanicsville's time frame so drove to Williamsburg for the upgrade. Fast forward to 2025 and 135K miles and my transmission died. Apparently, there is a real issue with the CVT transmission that no one bothered to tell me about. No one there seemed willing to accept responsibility and my 8 year old Honda is now out of warranty and worth $1400. No one at corporate would accept responsibility either. It was just "Too bad, we're sorry and do you want to buy a new Honda??" I purchased a Honda because I expected it to last over 200K miles, especially if well cared for. My disappointment is overwhelming. I

    Firestone Complete Auto Care - autorepair - Updated May 2026

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