1. Firestone Complete Auto Care

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Jacksonville, NC

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Firestone Complete Auto Care

3.7 (3 reviews)
Closed • 7:00 am - 6:00 pm

Services - Firestone Complete Auto Care

Tire balancing

Tire installation

Tire Pressure Monitoring System repair

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Recommended Reviews - Firestone Complete Auto Care

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2 years ago

Took 2 hours to get an oil change even with an appointment, broke my oil cap leaving me to pay for a replacement.

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Lee S.

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4 years ago

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5 years ago

Wow love this place even replaced a nut my throttle cable was missing for free. Great job on my valve cover gasket!

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Ask the Community - Firestone Complete Auto Care

Take 5 Oil Change - Wiper fluid fill during oil change.

Take 5 Oil Change

(18 reviews)

WARNING- vehicle damaged and they are refusing to cover repairs!…read more On March 10th, my husband got his oil changed and on Friday April 3rd his car was leaking oil. Take5 Oil stripped the oil pan. I called them immediately after the mechanic told us on Friday April 3rd. Assistant manager Anthony (Take5 Oil)said to email over photos, repair invoice etc... which i did immediately on Friday around noon. No call back until Monday which they inform us they have to make repair or they won't pay the bill... except they didnt tell me that on Friday what the claim process is and the repair was completed. Manager Jordan's response was essentially the long Easter weekend delayed my call back to you. So not only did they damage our car we are now being told we are out $800 repair costs due to the second failure of notify us what the claim process was. Called corporate and its a franchise and have to deal directly with them and the franchise have denied our claim for not getting approval in advance to make the repair. We did our part - immediately notified Take5 of the issue and Take5 is at fault twice here. Damaged our vehicle and failed to tell me the claim process. All Jordan would like to offer to resolve the matter is refund the oil change! What a joke, this is how they treat customers and active duty military families. STAY AWAY FROM THIS BUSINESS!

I do not recommend I took my Infiniti in 2 days ago for oil change the next day my car is shaking…read morecheck engine light flashing they claim it's nothing they did but my car was 100 percent when I got there they say I have a oil leak but that's not the reason it's doing that

Firestone Complete Auto Care - tires - Updated October 2026

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