Cancel

Open app

Search

Firestone Complete Auto Care

2.5 (39 reviews)
Closed 8:00 am - 5:00 pm

Services - Firestone Complete Auto Care

Vehicle battery testing

Check engine light

Engine oil light diagnosis

34 More Services

Auto general diagnosis

Auto noise diagnosis

Tire Pressure Monitoring System diagnosis

Auto no-start diagnosis

Auto vibration diagnosis

Auto diagnosis or inspection

Auto maintenance

Auto fluids and filters maintenance

Fuel system cleaning

Oil changes

Auto wheel alignment

Auto repairs

Auto battery or electrical system repair

Auto brake repair

Auto engine repair

Auto exhaust repair

Auto HVAC repair

Auto light repair

Auto steering and suspension repair

Auto transmission repair

Auto wheel and tire repair

Auto regulator replacement

Auto switch replacement

Auto windows and mirrors repair

Routine automotive maintenance

Transmission leak inspection

Auto battery and fluid recycling

Tire balancing

Tire installation

Tire repair

Tire rotation

Tire Pressure Monitoring System repair

Wheel alignment

Windshield wiper replacement

Firestone Complete Auto Care Photos

More like Firestone Complete Auto Care

Recommended Reviews - Firestone Complete Auto Care

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

Diana K.

As other reviewers pointed out, this location appears SHADY, update: OR JUST PLAINLY INEXPERIENCED, UNPROFESSIONAL. I stand with those reviewers because of the experiences I am having and have connected to in this year. (I updated my review to add, 'OR PLAINLY INEXPERIENCED, UNPROFESSIONAL' since I can see it in a better light. Scam or not, they still did a disservice to me and many others that reviewed their experiences at this location. It's a stretch to jump straight to offer their service/repair work after such incidents in their care. I get it's super common across all Firestones, and autocare businesses like so to upsell and hoax you back to their business (like a scam), however .... at least what I experienced at this location......it's an immense stretch to offer to repair my pickup and not contact the consumer right away when something like brake lines bust instantly right when they reverse the vehicle to take it off the lot, and into their garage. (They left a voicemail 6:04, email receipt at 3:34, I was waiting on a call around 5:30PM as they promised it'd be done by). The way they handled my situation seemed to represent little to no respect on me and my vehicle. If you're looking for good autocare, this Firestone Homer Glen, possibly any Firestone isn't it. They seriously need a 'complimentary inspection' to get their expertise/professionalism checked on here, and possibly a deeper check if this really is a trend I see across reviews of many Firestones... 3 of the cars I've serviced here had major issues right after visits to this Homer Glen location. Just brought in for oil changes and wheel alignments.....my cars see personal mechanics for fixes. I legit get my cars checked on and serviced right before Firestone and the moment they get to the vehicles I take here, they "discover" new issues......... issues that completely destroy the vehicle................) ?'s running through my mind throughout the experience: Why would I have also been charged the oil change last night on my email receipt when they say they couldn't get the pickup in since it busted on them when they tried reversing it? Why did I come in today, and that charge was reversed and refunded to my account by the store manager just now? Why did they run the receipt on this incident today, and not last night when I came back for the pickup? Why, when I asked if the pickup could possibly drive back down the road to my house, I was told "Well, you could try!" DO NOT TRUST. Currently today, I have to get my pickup towed and figure out how ALL the brake lines SO BAD the moment they stepped in the vehicle to see "try it out!" as the worker said I should try when I simply asked if it would possibly drive down the road to my house to better understand how bad the brake line bust was before I saw it. I as well as my boyfriend drove the car just fine before and would have noticed the brake pad was lose. I think our mechanic have noticed/said about that too, so we are in contact as I gather my receipts/evidence. When I arrived for my car yesterday (6/21) evening, I got confused because that pickup just saw my mechanic too this month. My mechanic would have mentioned the pickup was nearing these issues, so I'm calling BS. The pickup drove that day to their lot, so if they say this incident occurred the moment they tried reversing the pickup, I need to see more than they are telling me to believe. It appears unlikely because every car I service, gets checked on frequently. I have all my receipts, and LEGIT, when I need the oil change/wheel alignment, all 3 vehicles that I've brought here, have issues outside of any common to their history. "Believe me, this is a common issue we see with cars like yours." The community can hear me out too.... so, is it time for 'Complimentary Inspection" to check up on the Homer Glen, IL Firestone location? https://www.facebook.com/groups/1719101508327503/permalink/2979343918969916/

time for new liftgate shocks.nice coming here for years. They know the family.  so I called said come on and we'll get you set

See all

10 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Tommy M.
390
12
12

3 years ago

Business owner information

Photo of Lee S.

Lee S.

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Jeff W.
102
20
16

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 1
Love this 1
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Jake M.
2
99
52

7 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of Ben C.
15
1
0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Sal B.
0
23
0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 0
Photo of Cal A.
0
17
0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

5 years ago

Business owner information

Photo of Lee S.

Lee S.

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Mark D.
62
24
7

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Ms R.
0
11
0

8 years ago

Business owner information

Photo of Bridgestone S.

Bridgestone S.

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Lee T.
0
19
1

11 years ago

Business owner information

Photo of Bridgestone S.

Bridgestone S.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Nina F.
59
24
36

11 years ago

Business owner information

Photo of Bridgestone S.

Bridgestone S.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of JJ B.
52
8
0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 years ago

Business owner information

Photo of Bridgestone S.

Bridgestone S.

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 years ago

Business owner information

Photo of Bridgestone S.

Bridgestone S.

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 years ago

Business owner information

Photo of Bridgestone S.

Bridgestone S.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of B O.
0
73
1

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 years ago

Business owner information

Photo of Bridgestone S.

Bridgestone S.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of susie o.
10
53
12

11 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

10 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

12 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Ask the Community - Firestone Complete Auto Care

Review Highlights - Firestone Complete Auto Care

Ron checked me in very quickly, explained the offers they had which is what brought me in, I had great service!

Mentioned in 2 reviews

Read more highlights

Firestone Complete Auto Care - tires - Updated July 2026

Loading...
Loading...
Loading...