I've been using them for over 8 years for my Mercedes Turbo Diesel, a BMW. NEVER an issue. ALWAYS…read moresatisfied. They can fix anything. Fixed my son's Honda CR-Z extremely fast 2 weeks ago. Ray knocked it out and kept us informed the whole way.

If you have a European car that needs a good mechanic, professional staff, honest, good quality,…read morework, and reasonable price the. This is your place for your vehicle to be service. And they stand behind the work. I would recommend to my friends and family.what really cool is that they not only keep everything on file but they would text it to your phone. I took in my Benz for service. The dealership wanted $6k. What they found was, if the part needed to be replaced, it'll be $1,600 parts and labor. The Dealership wants to rip everything out and start fresh. What my guy did was, locate the problem, wipe it clean, and it was fixed. Only paid for labor. 2-3 hours. And if the problem does come back, then we will do the service. You can't find honest people. And this was my second service. These guys are awesome.

Have bought at least 10 sets of tires from DT's over the years and won't be doing it again! Unless…read moreyou're willing to be upsold on a service of something new you will wait forever for any type of service. They do not like to just honor scheduled maintenance plans and you become the lowest priority for any type of service. Was told 1hr 40 minute wait for just a tire rotation that took over 3hrs, not acceptable at all and won't be back! Will save myself at least 3hrs and do it myself next time.

Derek is such an amazing human. I came in to just get air in my tires but I needed a new tire and…read morehe went above and beyond to make sure I was taken care of along with Dawson.

TALKED ME 16 Y/O INTO AN ENGINE CLEAN FOR $130!!! These are scammers all the way!! told her that…read moreshe needed it for her car to run better and at the engine was failing because it was dirty. My daughter is young. They also did not even put oil in the car for an oil change!! waste of money and time!!

I am writing to formally document the ongoing issues I have experienced as a direct result of the…read moreoil change service performed by Jiffy Lube. This situation has caused significant inconvenience, unnecessary costs, and undue stress for me and my family, and I expect this matter to be resolved promptly and professionally. I contacted the District Manager, Tina, which she has finally responded regarding my concerns. Tina dispatched another manager, Chris, to my residence on 1/23/23 on Fort Campbell to assess the issue. However, Chris was initially unable to gain access to the base because he had a GUN in his vehicle, which he had to remove. This unprofessional conduct delayed the process unnecessarily. Chris, who manages another Jiffy Lube location on Wilma Rudolph Boulevard, inspected my vehicle but could not definitively determine the source of the oil leak even after adding more oil to my car so that it could leak out on the drive way during his inspection. Chris then contacted Tina and told her the car was losing oil fast and they decided to tow my vehicle to the Wilma Rudolph location for inspection, citing the presence of a certified mechanic who could assist in assessing the damage. However, Tina and Chris ultimately delivered the findings, raising questions about whether a certified mechanic was ever involved in the evaluation. Despite my reservations, I agreed to have my vehicle towed to the Wilma Rudolph location under the condition that it would be towed back to my residence afterward these conditions were made clear with Chris. On 1/24/25 my vehicle was picked up from my residence on Fort Campbell and towed to the Wilma Rudolph location, Tina and Chris confirmed that the oil was leaking from the engine oil cooler. Tina insisted, however, that Jiffy Lube was not at fault because the oil filter housing was undamaged. This claim ignored the fact that the engine oil cooler and oil filter housing are interconnected components, and a faulty oil change can directly cause oil to leak from the engine oil cooler gaskets--a known issue in such cases. Their attempt to absolve Jiffy Lube of responsibility was suspicious, especially given that Chris himself admitted during his visit to my home that issues like these frequently arise from poor service at the Fort Campbell Boulevard location. At this point, my vehicle was removed from the service bay, and it was clear that they had no intention of addressing the damage further. When Tina asked how I intended to get home, I reminded her that Jiffy Lube was responsible for towing my vehicle back to my residence. Tina initially refused, stating Jiffy Lube was not at fault for the damage so why would they pay to have it towed back to my residence? After a heated exchange and confirmation from Chris that he had indeed agreed to tow my vehicle both to and from the Wilma Rudolph location, Tina reluctantly arranged the tow. However, her begrudging attitude and comment that she "didn't know why they were towing my vehicle back" clearly indicated a PREMEDITATED decision to deny any fault. The delays caused by Jiffy Lube's mishandling of the situation caused me to miss picking up my child from daycare even though I told them I had to be back home by 530. Thankfully, my husband, who is preparing for deployment, was able to arrange for her pickup by notifying his leadership of the emergency. It is critical to emphasize that the engine oil cooler and oil filter housing are interconnected. Faulty service, such as the oil change performed by Jiffy Lube, can cause oil to escape through the engine oil cooler . This issue is widely recognized in the automotive industry. Chris and Tina acknowledged that the leak was from the engine oil cooler, yet refused to accept responsibility, further demonstrating negligence. Additionally, I was informed I would need to take my vehicle to another mechanic for further disassembly and inspection before Tina would even consider approving compensation to me for the repairs. Despite their claims of having a certified mechanic at the Wilma Rudolph location, it is apparent that no such professional was actively involved in diagnosing or addressing the issue. This added burden is unacceptable, as the damage was clearly caused by Jiffy Lube's negligence. Another unresolved issue involves my vehicle's skid plate, which was removed during a prior inspection at the Fort Campbell Boulevard location by Bruce, a manager. The skid plate was not replaced, and Tina assured me it would be ordered and sent to the Wilma Rudolph location. As of now, this issue also remains unresolved. While at both locations I met multiple people with similar issues we all exchanged contact information and they asked me to inform them of the outcome and how to properly handle this situation we have all found ourselves in thanks to Jiffy Lube.

I was having the abs and brake warning lights come on in my '93 dakota as well as being unable to…read morekeep the brake fluid reservoir filled. Having acquired the vehicle less than six months ago I did not know what condition the brakes were in aside from the fact that the braking power wasn't very good followed by these other indicators. I took the truck to Budget Brakes in Clarksville, and within the hour I received a call back that they found the leaks and could have it repaired by the end of the day. They had to run new brake lines as the old ones from '93 had rusted onto the old leaky drum brakes. The price was in the realm of what I'd expected and was pleased to have the truck back the same day. Lord knows that was a good amount of work. Driving the truck home was like night and day, the difference in braking power from the repair they made. I have been driving on the new brakes and lines for about two weeks now with no leaks, no warning lights, and excellent braking. They also let me know the front rotors were bad, but I opted to fix those myself. Once I took them off I could see they truly were deeply grooved on the back sides and a little warped. All in all I feel that Budget Brakes is a company I can trust to be honest with me about the condition of my brakes, give me the service I need, and do a professional and quality job to have the car ready ASAP. I will definitely use them again in the future.

The stereotype horror stories you hear about mechanics, yes this place is it…read more My gf went in to his shop to replace the brake pads after they had started making noise THE NIGHT BEFORE and was told that the rotors HAD to be replaced. They didn't use gauges, nor measured the thickness of the rotors. They didn't attempt to resurface them on the lathe, they simply told her that it looked like they had been attacked by a cougar. Since we were taking a trip out of town that day I told her to go ahead and get them replaced for safety but emphasized that she bring the old rotors home for me to look at. There is Soo much metal that can be cut off from the rotors as shown in the pictures. And as for the "cougar" attacking them... The grooves are always unnoticeable. Sad to say that this shop used scare tactics by telling her they HAD to be replaced in order to make a sale.

I've been in Clarksville for about two years now and I'm still discovering little gems that keep me…read moreout of Hopkinsville! These fine folks here will not break the bank when it comes to Flowmaster installations and are pretty quick with the turnaround of the vehicle. I recommended coming earlier in the day since they don't get busy til around lunchtime... PLUS! For the folks that decide to wait on their vehicles, they offer free wifi!!! #winning!

When I brought my car in for AC repair, I was told the system would be charged with a coolant…read morecontaining dye to check for coolant leaks. I was not told my car would be taken out for a test drive, inspected for anything but my AC. I received my first phone call, telling me about the problem with my AC. It could be corrected; the cost would be $2065. My second phone call was to inform me the mechanic had found other issues with my car, plus the mechanic had broken my engine oil dipstick. There would be an extra charge to me for the replacement of the dipstick. My car had just gotten a complete checkup 30 days prior and except for the engine oil leak none of the other items mentioned were found at the prior inspection. when I went to pick up my car, I was directed to the credit card reader to make my payment. Upon review of my statement, I seen that I was charged for using my credit card. No one told me there was an upcharge for using my credit card. I was also told that my oil change was 10,000 miles overdue. I asked if anyone had checked the windshield sticker, to actually see when my last oil change was done. That was a collective NO. I would not recommend this A&R auto repair on Warfield to anyone.

Super thankful for this shop which now has our dedicated business! We went the day of the ice…read morestorm, desperate for new tires because ours were bald. I'm not sure if it was the owner, but he was super helpful and quick despite not even being open for business that day - he stayed to help the community, including the several others that showed up while my husband was there. The value was very fair - but honestly, they'll get our business because of their character and how they run a business! Definitely better than any chain. 5/5, cannot recommend enough.

Great experience! Professional and fast service. I was driving a borrowed car when I hit a pothole…read morethat blew a hole in the tire. They were open on a Sunday and provided comparable tire options, they also reshape the rim that had a couple of dents and polish up some scratches as a result of hitting the pothole. New and used tires are reasonably priced!

Excellent job. They're true professionals and reasonable. I've been there 3 times. They're also…read morevery fastidious.

A plus is the best automotive repair in clarksville hands down. The work is top quality, the…read morecompletion time is remarkable, and the price can't be beat. The service customers receive is unparalleled.

I arrived at 8:30 am this morning and they were able to put me on the list fix my exhaust leak…read moretoday. They found multiple issues and showed them to me and proceeded to repair the issue quickly for half the price of other shops. Truck runs and sounds great. Will most def do business with them again.

I had an excellent experience. Last year, I received a 2004 Ford Taurus SES from my father, and it…read morehas been my runner vehicle for my light fixture and décor business based out of Atlanta, GA. The car has over 300,000 miles on it but has always run like a brand-new vehicle, so when I started having issues with it struggling to accelerate past 40 mph and having trouble going up hills, I knew something wasn't right. When I first got the vehicle, we took it to Pep Boys, and they recommended that we visit a muffler shop to have the catalytic converter inspected. It was rusty, and although there weren't any visible holes or broken parts, we were told it was fine but I found out that that's not a part that you could just inspect from the outside. A family friend of ours, Demetrius R, who is a mechanic initially offered to do the work for us at a great price, but he actually ended up recommending Kraft Street Muffler -- and I'm so glad he did. I ordered an OEM catalytic converter from AutoZone ahead of time, and when I called Kraft Street Muffler for a labor quote, I was shocked to hear it was only $150 before taxes. Even better, they were able to get us in immediately, and the entire job only took about an hour. The technician who serviced my vehicle was extremely friendly, professional, and very knowledgeable. He took the time to educate us about the car and explain things in a way that went above and beyond what I expected. Since the repair, there are no more check engine lights on, and the car runs even more amazing than before. Faster and more powerful. Overall, it was a smooth, affordable, and trustworthy experience. I will absolutely continue to use and recommend Kraft Street Muffler to anyone needing exhaust or catalytic converter work.