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Firestone Complete Auto Care

2.8 (39 reviews)
Closed 7:00 am - 7:00 pm

Services - Firestone Complete Auto Care

Auto diagnosis or inspection

Auto maintenance

Auto fluids and filters maintenance

17 More Services

Oil changes

Auto wheel alignment

Auto repairs

Auto battery or electrical system repair

Auto brake repair

Auto engine repair

Auto HVAC repair

Auto transmission repair

Auto wheel and tire repair

Routine automotive maintenance

Transmission leak inspection

Tire balancing

Tire installation

Tire repair

Tire rotation

Tire Pressure Monitoring System repair

Wheel alignment

Firestone Complete Auto Care Photos

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Recommended Reviews - Firestone Complete Auto Care

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4 years ago

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13 days ago

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6 months ago

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3 months ago

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Lee S.

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1 year ago

Excellent customer service. Honest and reliable Will definitely take my car here again

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1 year ago

Best customer service I've ever had at a FireStone. They have definitely become my #1 auto care shop in the local area.

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1 year ago

honestly one of the worst places I've been too. my car runs like completely shit ever since I got it back.

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Lee S.

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3 years ago

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4 years ago

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5 years ago

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5 years ago

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7 years ago

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4 years ago

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6 years ago

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7 years ago

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Bridgestone S.

Thanks for the positive feedback, Shannon!^Kristyn

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6 years ago

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9 years ago

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8 years ago

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15 years ago

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11 years ago

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5 years ago

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11 years ago

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10 years ago

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9 years ago

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8 years ago

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11 years ago

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12 years ago

Amazing group of people ... We where in a hurry withing 45 min on our way ... They where all so helpful and quick

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16 years ago

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15 years ago

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10 years ago

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11 years ago

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11 years ago

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8 years ago

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8 years ago

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14 years ago

Ask for Scott or Chris (lady) for assistance. All the person i have dealt with there are professional. Great service!

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11 years ago

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8 years ago

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12 years ago

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9 years ago

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Ask the Community - Firestone Complete Auto Care

Review Highlights - Firestone Complete Auto Care

You see the meme all the time - "Change My Mind!" Well, Scott and this other gentleman did.

Mentioned in 8 reviews

Read more highlights

Valvoline Instant Oil Change

Valvoline Instant Oil Change

(22 reviews)

Fast service, courteous and professional staff. Tech showed me my dipstick after oil change. They…read morebalanced the air in my tires and topped fluids off. I received tips for next service without any pressure. This is my 2nd visit with a fairly new car and I will go back again!

Went to Valvoline on Wilma Rudolph for an oil change and was convinced to let them do a coolant…read moreflush. Within 48 hours, my radiator emptied completely. Never had an issue beforehand. I attempt to call the service location to find out their listed phone number is not working. I partner with their customer service department to establish a claim and attempt to have the vehicle towed back for them to look at. A few days go by, and I hear from one of their associates who seems really friendly and is going to help get my vehicle moved to the store for inspection. Day 1 - nothing... I was apparently supposed to text them my address which is also on the invoice for reference. Day 2 - tow truck will show up to get my vehicle since I provided my address - it does not show up. Day 3 - my car is finally moved to their store and all claims of wrong-doing or error are denied. It was just a bad break that my radiator was going to go according to them. Just the tip of the iceberg unfortunately... I reluctantly agree to have Valvoline replace the radiator which is covered under my vehicle warranty, and it gets completed within 48 hours. That was about 8 days ago, and now I can't get my vehicle back because they can't provide a valid repair invoice to the warranty company. I even had to conduct a three-way meeting with warranty company and Valvoline so that everyone can understand exactly what was needed. 6 more days have gone by that my car is being held hostage over an itemized invoice with a valid address. This started off as comical until it wasn't funny anymore. I attempted to have my warranty group contact them, and they had the same experience with the publicly posted phone number being inactive. I will ensure everyone I know in the city I've lived in my entire life knows about this experience. I'd say that you will never touch my vehicle again, but joke's on me, you won't give it back.

Jiffy Lube

Jiffy Lube

(34 reviews)

I am going to give these guys a 5/5 simply for the fact that they were so polite and professional…read more As many of you can relate, i hope, I'm not very car-saavy and it shows. I don't even try to hide it; a lot of people could actually take advantage of it but they don't. Anyways, I'm a stickler about my oil being changed now because of a certain incident that ended up with me replacing my ENTIRE engine on my car; but i digress. I came in uniform and obviously exhausted from the day and just wanted to finally knock this check off my lift of "to do" and just wanted it over with. The customer service here was impeccable. I mean, opened my door, called me by my last name with a "miss" in front and said if i wanted to go get a jersey mikes sandwich i was more than welcome and he'd call my cell. How nice was that? And i totally did. it took less than 20 minutes and they even cleaned the windows, checked the tired and filled up some liquids for free. All in all it was about $40 but i know if i had cut coupons and not gone on a whim it would have been cheaper. Definitely going there again if only to hear someone so nice talk to me. I'd pay for that ha ha. So sweet and nice there - amazing service, seriously.

Ok so I brought my car to jiffy lube on Feb 26 2026, march 29th my car started to mess up. (I drive…read morea 2015 Audi q5) . Well I opened the hood to see if I can notice anything and my engine cover was NOT on my car. I contacted jiffy lube the 29th and they said they did the investigation and it shows the guy taking my engine cover off and not putting it back on. My car is misfiring and I can't drive it due to the misfire and it jerking when the rpm's go up. Jiffy lube said they ordered the engine cover on April 14th , and they would change my spark plugs. Well April 23rd I called for an update, well to come find out they were ordering the part that day and it should be here the by the 29th , It is now April 30th and they have yet to update me even after I have reached out!

Honest-1 Auto Care

Honest-1 Auto Care

(78 reviews)

I believe they are the best value in the area. Their inspection they do with every visit is…read morevaluable when you drive an older vehicle like I do as things begin to leak and deteriorate. Their inspection sheet features images to go with their assessment, which provides proof for those who might be skeptical. Its not like the quick oil change places where you go in for an oil change and they come talk to you about everything from your air filter, tire rotation, engine flush, serpentine belt, and anything they have no record of at their location to even include changing the air freshener tree on your mirror "as per manufacturer recommendations..." or "to enhance the performance/engine life of your vehicle..." They take the time to do a fair and accurate assessment to see if other problems exist. You don't always want to hear what they have to say after their inspection (I drive an '05 so they had all kinds of legitimate findings...) but they are forthright and live up to their name. I was familiar with most of the problems they identified and would trust they wouldn't gouge someone not as savvy with mechanical knowledge. Good and courteous folks work here and who seem to enjoy what they do. While I live here, I will continue to utilize them for my vehicle's needs. I highly recommend them and would trust them enough to care for family and friends with as much time and attention to detail.

Very difficult to get in touch with your service advisor. The service manager called me back…read moreyesterday, apparently from his personal cell. When I was unable to get a hold of my service advisor this morning, I called back and Jeff blocked my number.

A&R Complete Auto Care - Fort Campbell Team

A&R Complete Auto Care

(28 reviews)

Was looking for a mechanic to swap out my battery terminals as I was unable to do it myself at…read morehome. Let me just say that the A&R crew were all so incredibly helpful and kind. Being a woman it's always a toss up bringing my car in to a mechanic and bracing to be "talked down too" about what needs to be done. But not here! A&R respected me, understood that I already knew what I needed done and never tried to upsell me in anything. Their diagnostic check comes with photos showing you exactly what they find and they were so friendly going over everything with me on the phone and discussing what I should do in the future for tune ups without trying to push me into anything today. My battery terminals were replaced and my car was seen and repaired in about a 3 hour turn around! Pricing seems fair, repairs are never cheap and diagnostic prices are on par with dealerships. I feel like my money was well spent with a crew that cared! Will be my new go to mechanics in town for sure. Thank you!

The service was terrible. After having work done involving the throttle body of my engine, they…read moredamaged the area inside it. That cost me additional hundreds of dollars. Then after "fixing" that, I was almost completely unable to stop my car because it was trying to accelerate out of my control. They finally realized to disconnect the battery and then reconnect it. That worked. On another occasion I had a 30,000 mile service performed. My receipt did not show that. They were to include a pair of wiper blades with the 30,000 mile service but they did not give me those. The service writer conveniently forgot. This shop is absolutely terrible just like all auto Repair shops in Clarksville. Beware. Try another repair shop.

Jenkins & Wynne

Jenkins & Wynne

(129 reviews)

They say that first impressions are everything. The Service Department at Jenkins and Wynne have…read moredefinitely got a major understanding on this principle. While I do not remember the name of the lady and gentleman who helped us - I did want to say that the service department went above and beyond yesterday in assisting us with the nail we found in our left rear tire. We weren't on the schedule, but they worked us in and graciously assisted us and helped us get on our way to a family holiday function with only a minor delay. Additionally, the pricing was very reasonable and lower than what I expected, which was a pleasant surprise. The technician could have simply plugged the hole, but went the extra mile and removed the tire to verify that the nail didn't embed into the sidewall. Some garages in the area would not have taken that level of detail. Everyone from the guys at parts desk to everyone wearing a Jenkins and Wynne shirt or sweater were very nice, super friendly, and made you feel like you were among dear friends. We are very appreciative for everything the service department did for us yesterday and will definitely be in for our regular service time when we come due. It had been a pleasure!

Ok I so now I am changing my star to one star since it just not living to the Ford standard here at…read moreJenkins & Wynne! I sent me son 2 weeks ago to buy OEM parts for my 2024 Ford F350 diesel and they gave them engine air filter without a box, but it is Framname brand. I figure if I'm gonna pay dealer prices for OEM parts I better get OEM parts but looks like it's not the case at this dealership. I drive a lot of miles and never had any issues and other states getting my OEM parts for my truck but I guess I'll stop going here once again. Try to give him a chance but there doing the same thing as they did before. This is the Ford elite super duty parts area . Here is the picture of the filter they gave my son. I am heading to the dealership to see if I can get it exchange for the real one. I'll update the review after that.

Firestone Complete Auto Care - tires - Updated May 2026

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