Ron is super nice. He helped me out on my tire issue. He is a great person. Best manager that I have ever had to deal with

Unfortunately..and very disappointed my appointment was declined. I was instructed by staff if I had a 6: 00pm confirmed reservation I would have to be there by 4:00 p.m. to be able to have the services completed-(TIRE ROTATION/OIL CHANGE) none of this information is stated on the website nor was communicated prior to appointment time. I arrived at 5:45 p.m. was not given any prior indication that this appointment would be declined. Received multiple emails all day confirming appointment. If we won't honor a 6:00 p.m. reservation. Why is this time slot even offered? I believe a revamp to the website and the online services should be updated to avoid these confusing practices. Firestone should stand by their online appointments especially when it offers free tire rotation after a purchase of tires. This is how you lose a customer basis. Their motto Complete Auto Care should encompass the complete and thorough customer experience according to their own policy.( THE TRIPLE PROMISE). Will not be back for any future services. Results in lost customer for all future repairs and loss of revenue. To end on a positive stand. The Firestone tires I purchased are outstanding in their quality and functionality. Simply trying to extend the life of the tires with the scheduled tire rotation, up to including safety and overall driveability of vehicle. read more

Service was fine. My issue was the gentleman checking me in/out for service. He was condescending and rude for no reason. He wasn't wearing a name tag so I can't even say for sure who the individual is. I think he thought he was being funny? That guy aside, everything else was fine. read more

Went for a state inspection and everything passed. They recommended an alignment and was charging over $200 to do it. I declined and took my truck to where I have been getting tires all of my life. They performed an alignment inspection and everything was well in alignment. No alignment needed. I will never go back to these crooks again. it also looks like a five year old put my inspection stickers on. read more

Firestone Complete Auto Care - Alignment check at other shop - Tires Near Me - Bridgeville, Pennsylvania

Honest, reliable, and transparent car service work done here! They accommodated me the same day when I was in a pickle for all new tires for my state inspection. Gave me clear price comparisons for all of my options and explained the value of each. Also taught me about suggested work to keep in mind for the future. Helped me become an educated car owner rather than feeling like I was taken advantage of. Would highly recommend this location! read more

Very friendly and convenient. Quicker than pep boys that's for sure! Definitely recommend stopping here.

Had a shredding belt on my prized, rare car. The dealer quoted $385 in labor plus parts (didn't specify which parts). Took it to Firestone on Wash Pike and was quoted $148+tax and that's what the total was! Straightforward, no B/S and no need for mystery parts. Car was ready later same day even though I told them there was no rush. This is the type service I appreciate, honest, integral and punctual. I will be back! read more

My new go to place for issues with my F150. I had a ignition coil go out 3 days before Thanksgiving and needed my truck for holiday travel. I called about 7 other places and no one could squeeze me in. Ron told me to come down and they'd try to squeeze me between appointments. The found the issue, ordered the part, and had my truck out that night. That was about 2-3 weeks ago. Truck has run like gold since. Ron and the other guy at the front desk are customer focus. If they can help you... they will. Very happy with my experience. read more

These guys are professional, courteous, knowledgeable and flexible. After being turned away from two other places, they accepted my towed vehicle and expedited repairs. I WILL BE BACK - YOU SHOULD TOO! read more

Ron the manager is fantastic. He will never steer you wrong. Went in thinking I needed brakes and tires and he told me I didn't need them for awhile. It would have been easy for him to say yes and I would've gotten them needlessly early. If you need tires or oil changes go to the Bridgeville location. Ask for Ron. read more

This Firestone location always gets the job done right the first time I take my car in! I never wait too long when I have an appointment, and are always quick and clear with communication read more

We were turned away because they did not have time to help with one tire after being towed off of RT 79. Ended up going across the street to another tire shop that helped us out so we could be on our way. read more

I got an inspection and oil change and knew I needed a tune up and some other items. Being fairly knowledgeable I had an idea what I needed and what I didn't. The suggested service was spot on, done very well and very efficiently. The guys even stayed late to get my car done the same day since the plugs were so labor intensive. Mark, Jim and Craig are all great guys to work with and I've had several solid interactions with Mark with mine and my wife's vehicles. I'll definitely be back, as always. After moving from a small town, it's nice to have a neighborhood service center I can trust. read more

My girlfriend took her car there for an inspection, it failed because she had a headlight out. They informed her it would cost her $196.00 to "repair" it. A $196.00 quote to change a bulb??? Ridiculous. I bought a bulb myself for $7, and changed it in under 15 mins, and that "repair" didn't even require the use of of a single tool. They are crooks and just lost two customers for life with that quote. read more

I had a tire pressure light come on out of the blue. Walked in, with no appointment - there was a screw in my tire. They had my car in the garage, on the lift and fixing my tire in less than 10 mins. Ron was so super friendly, kind and reassuring. Excellent service. I will return for future needs! read more

The service manager is very professional. They have done a good job so far with all my car maintainance needs and they give you the price upfront so there is really no surprise. I will go back. read more

Very bad first time experience with Firestone. I dropped off my vehicle around 8:45am for inspection and was told it'll be ready around lunch and they'll give me a call. 3:30pm rolls around and I've heard nothing. I give them a call and they haven't even gotten it in yet. One would think calling and letting me know you haven't started yet would be a good idea since I'm without a vehicle. I then asked would it be ready by 5:00pm when I'm off work, the guy they said "yes, most likely". I sat there from 4:30pm until 6:30pm until they finally finished. 8:45am to 6:30pm for INSPECTION. They then failed me on 7 or 8 different things. I managed to get my vehicle into a place my dad goes this morning. For one, it didn't take a whole day. Two, the guy said most of this is ridiculous and not necessary and Firestone wanted me to have them (Firestone) fix it so they can make some money. Told me what I absolutely needed done, and now I'm good to go. Never going there again and will tell everyone I know not to either. Unless they want to waste their time and money. read more