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    Firestone Complete Auto Care

    2.5 (47 reviews)
    Open 7:00 am - 7:00 pm

    Services - Firestone Complete Auto Care

    Tire Pressure Monitoring System repair

    Firestone Complete Auto Care Photos

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    9 years ago

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    10 years ago

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    11 years ago

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    Review Highlights - Firestone Complete Auto Care

    I installed my spare and called around to find a shop to repair my tire (at 9 am on a Sunday).

    Mentioned in 3 reviews

    Read more highlights

    Sullivan Tire & Auto Service

    Sullivan Tire & Auto Service

    3.7
    (67 reviews)

    Brian of Sullivan Tire, Braintree helped me in choosing a right tire for my Ford Explorer and took…read morecare of my concerns about the safety of my vehicle. I am completely satisfied with his expertise and the quality of work done. Thank you Sullivan Tire Braintree.

    I had tires installed by Sullivan Tire, and about a year later one wheel developed a bead/rim leak…read more At first, I simply added air every so often and didn't think much of it. As time went on, however, the leak became more frequent, and eventually other wheels began showing the same symptoms. When I finally removed the wheels and inspected them, I found that three of the four wheels had very similar issues. All three had bead leaks, and the leaks were occurring at or immediately adjacent to the clip-on wheel weights. Two of those wheels also had additional bead leaks in other areas of the rim. I also noticed that old adhesive residue from previous stick-on wheel weights had been left on the inside of the rims, which made me question how thoroughly the wheels had been prepared and balanced. I've owned vehicles for over 30 years, and while I understand that a single tire can develop a rim leak over time, I've never experienced three out of four wheels developing nearly identical bead leaks. One leaking wheel could easily be normal wear or coincidence. Three wheels showing the same pattern, including leaks right next to the clip-on wheel weights, made me question whether there was a problem with the original tire installation, bead preparation, wheel-weight installation, or balancing process. I brought my concerns to Sullivan Tire because I felt this pattern deserved a careful inspection before assuming it was simply normal wear. Instead, I was told I would have to pay to have the wheels repaired. I was disappointed that the possibility of a workmanship issue wasn't given more consideration before asking me to pay again. Because I no longer have confidence in the original installation, I now have to take my vehicle to another professional tire shop at my own expense to remove all of the wheel weights, inspect the wheels, clean and reseal all four bead seats where necessary, and rebalance all four wheels. I don't believe a customer should have to pay a second time when three of the four wheels develop the same type of problem after the original installation. At the very least, I expected Sullivan Tire to thoroughly investigate the repeated pattern of leaks before asking me to pay for additional repairs.

    Firestone Complete Auto Care - tires - Updated August 2026

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