We have a two-way fireplace from 2007. We had it serviced years ago to convert from propane to…read morenatural gas. After that the glass always filled with black smoke so we didn't even use it. Fast forward to today. Phillips service guy came out, cleaned the fire box, made flame adjustments and completely rebuilt the inner works from the ground up. It was not venting properly, the ash pieces weren't staged properly and the logs weren't in their assigned position. It now runs as it was designed to do. The glass is spotless! No more black smoke. Phillips, your service tech is a gem! We loved our experience with you!

My family has used Phillips Lifestyles since 2013 to maintain our gas fireplace, so we decided to…read morecontinue using them. However, just be aware that they charge $150 for a "service call travel fee", in addition to their fireplace maintenance fee. For us, that was $150 from Grawn, Michigan, to Kingsley, Michigan. Wow - just wow!!!

Very good customer service the guy up front spent the time with us to help find the best equipment…read morewe can and even wrote out quotes for us. And they have a great inventory for scat exmark and toro mowers. They also sell a great inventory of stihl and echo.

I take care of my elderly Grandparents in Elk Rapids. About ten years ago they had their wood…read morefireplace replaced with a gas fireplace. As I did not live with them then and because they are both in their 90's we were unsure who originally installed the gas fireplace. We began having issues with it last night so I was calling around to try to schedule someone to come out and have a look at it. I decided just to go down the list and started with Ferguson's. I was greeted by the most unbelievably rude person I have ever had the displeasure of "doing business" with. When I informed this "gentleman" of the issues we were having and that I was unsure who installed it he replied with, "What kind of car do you drive?!?!" Dumbfounded by the question I hesitantly answered, "Umm...a Subaru?" He then curtly responded with, "WELL WOULD YOU TAKE YOUR CAR TO A CHEVY DEALER?!?!" Stunned I said, "Well no..." AFTER biting my head off he THEN decided to ask for the name and checked the records to see if they were the ones that did the instillation. They were not and I must say, I am thanking my lucky stars for that! I have worked in the service industry for 15 years and if I EVER treated a patron that way I would have lost my job instantly. Buyers beware, these guys are the worst. With "customer service" like that I can't believe they are even still in business. If I could give a rating worse than 1 star, I would.

Went in to have my door gaskets on my wood stove replaced the stove works like it's brand new. They…read moredid a great job replacing the gasket and a reasonable price.

Purchased a beautiful fireplace. Heats the house well. Had an issue but we came to an agreed…read moresolution. Looking forward to a future hot tub in the next few years.

Dave and Scott were fantastic to deal with. They were professional and friendly. They took the…read moretime to meet with me at my home to discuss the project in depth. Highly recommended.

Scammy business. My husband called to ask them to look at our gas fireplace. He told them exactly…read morethe type of of stove with the model number and serial number. They told us the service call would be $240. A service person arrived and within a very short time told us that the stove was obsolete and that part were no longer available. Why did they even come out when they knew the stove was obsolete and parts were no longer available? Wish I would have argued more when I handed over $240. We felt very ripped off since they knew that they couldn't help us even before they arrived.

I hired Brandon to sweep my Chimney. He showed up on time and did an outstanding job. Not only did…read morehe thoroughly clean my flue, he also cleaned my stove an provided me with an expert assessment on how I can burn cleaner. Brandon is a professional and I will be hiring him on an annual basis to maintain my stove and chimney. It is difficult to find skilled and reliable professionals like Brandon that do this kind of work at a good price. I highly recommend him.

Brandon was super friendly and very professional. He showed up on time and fixed our chimney caps…read morealong with cleaning our chimneys. Very knowledgeable and would highly recommend Brandon for all your chimney needs. Cory Stepanek Torch lake, MI

Our air conditioning wasn't working properly on Saturday night. I called first thing Sunday…read moremorning. A technician came over within a hour and had it fixed very quickly. The service was fast and reasonably priced. The technician was courteous and professional. I would definitely recommend this company.

I would definitely recommend Comfort Heating! I had an issue with my ancient air conditioner, and…read morethey were prompt and professional. Steve came out to my house within an hour of calling. He was easy to talk to, quickly diagnosed the problem and took care of it. The AC is back on and working great! I would call them again with any of my heating and cooling issues!

We had to wait a few weeks for appointment but when day arrived technician arrived right on time…read more Spent about an hour on fireplace and chimney. Had a lot of great maintenance information about both the fireplace itself as well as the chimney up top. Technician was both personable and polite. Wore a mask while he worked in my home (appreciated) Done in an hour and now we are set for fires without worry. Reccomennded

My husband purchased a round barrel sauna for our 5 year anniversary. He is a disabled veteran who…read moreis terminal. Shame on you Eric! Upon installation, the fireplace front came caved in. After numerous phone calls with the owner ERIC, he said that it was on order and that it could take a couple of months to get one in. Last phone conversation of me inquiring if the part came in, his statement was (What do you think) I reached out to the BBB and the next step is small claims court. Be careful doing business with this guy.

I bought a Viking tub in August. GTL did a great job on the installation. Love the tub...thanks…read moreguys.