Dave and Scott were fantastic to deal with. They were professional and friendly. They took the…read moretime to meet with me at my home to discuss the project in depth. Highly recommended.

Scammy business. My husband called to ask them to look at our gas fireplace. He told them exactly…read morethe type of of stove with the model number and serial number. They told us the service call would be $240. A service person arrived and within a very short time told us that the stove was obsolete and that part were no longer available. Why did they even come out when they knew the stove was obsolete and parts were no longer available? Wish I would have argued more when I handed over $240. We felt very ripped off since they knew that they couldn't help us even before they arrived.

Very good customer service the guy up front spent the time with us to help find the best equipment…read morewe can and even wrote out quotes for us. And they have a great inventory for scat exmark and toro mowers. They also sell a great inventory of stihl and echo.

I take care of my elderly Grandparents in Elk Rapids. About ten years ago they had their wood…read morefireplace replaced with a gas fireplace. As I did not live with them then and because they are both in their 90's we were unsure who originally installed the gas fireplace. We began having issues with it last night so I was calling around to try to schedule someone to come out and have a look at it. I decided just to go down the list and started with Ferguson's. I was greeted by the most unbelievably rude person I have ever had the displeasure of "doing business" with. When I informed this "gentleman" of the issues we were having and that I was unsure who installed it he replied with, "What kind of car do you drive?!?!" Dumbfounded by the question I hesitantly answered, "Umm...a Subaru?" He then curtly responded with, "WELL WOULD YOU TAKE YOUR CAR TO A CHEVY DEALER?!?!" Stunned I said, "Well no..." AFTER biting my head off he THEN decided to ask for the name and checked the records to see if they were the ones that did the instillation. They were not and I must say, I am thanking my lucky stars for that! I have worked in the service industry for 15 years and if I EVER treated a patron that way I would have lost my job instantly. Buyers beware, these guys are the worst. With "customer service" like that I can't believe they are even still in business. If I could give a rating worse than 1 star, I would.

We have a two-way fireplace from 2007. We had it serviced years ago to convert from propane to…read morenatural gas. After that the glass always filled with black smoke so we didn't even use it. Fast forward to today. Phillips service guy came out, cleaned the fire box, made flame adjustments and completely rebuilt the inner works from the ground up. It was not venting properly, the ash pieces weren't staged properly and the logs weren't in their assigned position. It now runs as it was designed to do. The glass is spotless! No more black smoke. Phillips, your service tech is a gem! We loved our experience with you!

My family has used Phillips Lifestyles since 2013 to maintain our gas fireplace, so we decided to…read morecontinue using them. However, just be aware that they charge $150 for a "service call travel fee", in addition to their fireplace maintenance fee. For us, that was $150 from Grawn, Michigan, to Kingsley, Michigan. Wow - just wow!!!

They were on time, friendly and did a super job inspecting and cleaning our chimney. Definitely…read morerecommend!

ice storm wiped out our chimney stack. Water was coming in our wood stove. We called affordable…read morechimney sweep. They came out did inspection. We had a big huge hole. We need to order the parts so it's gonna be a few weeks for the parts to come in.So they did temporary fix so water would not in the house he came back fixed it. Very pleased with Gavin. Would definitely recommend him. He will be our to go Chimney needs guy. He also cleaned inside our stove. What a mess it was. 100% satisfied.

In our restoration of a 100+ year log cabin, we were crushed to discover that the fireplace, built…read morearound a rusting heatilator insert, was unsafe. One mason we contacted feared the entire chimney would collapse, estimated it would cost $50K or more, and told us to just buy an insert. Our restoration contractor called Mike who owns Michigan Stone & Boulder. Mike clearly knows big rocks and fireplaces! He has his own stone yard and has seen scores of these in his long career. Mike talked to us about what we wanted from stone color to boulder size to design. He spoke confidently about what was possible, what he would recommend and priced the project at less than half the former estimate. We learned you cannot underestimate the value of experience in this work. Mike recognized that the chimney/flu were sound. After some selective demo, they constructed a beautiful firebox, installed a new damper and built the core of a new fireplace using the existing chimney and flu. Mike selected interesting stones to design a fireplace with an arched opening and a raised hearth. Mike and his men took care to build the fireplace paying attention to size, symmetry, color. We could not be more pleased. Mike brought all of his years of experience to this job to create a lasting and usable fireplace that is central to our restoration and enjoyment of this cabin. We are confident in the quality of the work. The fireplace looks like it's been in our historic cabin forever. Mike listens carefully, but is not afraid to make recommendations always with his reasoning. He is no nonsense, confident in his craft and a man of the highest integrity. He and his crew moved steadily through the job, carefully selecting each stone and throughout, seemed as proud of their work as we were pleased. We are grateful for the fireplace they built for us and highly recommend Michigan Stone & Boulder!

From the owner: Retail and Installation of Natural Stone. Landscape and design. Retaining walls, shorelines,…read moreoutdoor kitchens

They are great! We were looking for natural and outdoor stone for our gardens and pathways. We…read morefound it here. The service was amazing. Everyone with talked with was so helpful and patient with all of our questions. They made it easy, and very knowledgeable about all of the products. They have a large selection of pavers, natural stone, rocks and more. Most anything you might need for your project. I would recommend to my friends and will be back when we have another DYI project. Thank you for your help!

I cannot say enough about how great our service was!! I wanted to have a pile of sand delivered for…read moreour son. Deb and Stephanie were so great at helping me figure out what and how much would be appropriate. I ordered Monday after 5 pm and it was delivered on Tuesday by 9 am! Dalton, the driver who delivered our sand was so nice and accommodating! He was also an expert at his craft, backing that big truck into our gated backyard. There was maybe 1.5 inches of clearance on either side and he made it look so easy! We are so grateful! Thank you!