I opened a project to get my washing machine repaired. One of the other companies that responded…read moredoes not repair the brand of washer that I have. I had an appointment quickly, and the gentleman came out on Friday morning. I had been given a 9 - 11 window. Since I was working from home, I wasn't too concerned. I showed him the washer in the basement and gave him as much detail as I could on what was happening. Not long after leaving him to his work, he came back up to let me know that a part was needed to repair the machine and that the cost would be $75. I was happy to hear that it wasn't going to cost me a lot to get the machine fixed or learn that I'd have to replace it. He left to get the part and had everything done a short time afterward. The total cost of the visit was $190 (there is a visit fee separate from any parts that might be needed). He ran the machine before leaving to ensure that everything was working as it should. I was quite happy to get caught up on my laundry over the weekend. If/when the dryer starts to fail, Anderson will be my first and only call. They are easy to work with, don't keep you waiting all day for them to arrive, and quickly suss out and fix any problems they find. Everything was explained in understandable terms, as well.

I would not recommend Anderson Mechanical…read more We originally had Anderson come to our home when we were having furnace issues and water pooling around the furnace. After recently having another HVAC company inspect our system, we discovered significant rust, standing water, and damage inside the furnace. We were also given documented concerns regarding the condensate drainage/setup. We contacted Anderson (being hung up on twice) and provided photos, invoices, and the other HVAC company's findings. Anderson denied responsibility, and we have been extremely disappointed with how our concerns were handled. We are now having to replace our furnace and AC at significant expense. Based on our personal experience, I would strongly encourage others to do their research before hiring Anderson Mechanical. I personally would not use this company again or recommend them to friends or family.

Dr. Zach was in and out within 90 minutes and had our gas fireplace up and running after my simple…read morecleaning attempts failed. The fireplace needed a new thermo-coupler. The Fireplace Doctor offered a narrower arrival window (2 vs 4 hours), a competitive clean up and repair fee, and a better repair solution. The place we bought the fireplace and used prior for service was good. For this repair the alternative services provide stated the likely part needed was an entire assembly made up of three parts and cost $200+. The Fireplace Doctor proposed changing one of the three components. And the price was $20.

Very impressed. Really did a great job- professional- reasonable pricing. We will definitely give…read morethem our business in the future. Also, a nice fireplace technician. Informative and explained everything. I recommend this company highly.

They did awesome work and gave me good estimates for the future. Very happy with their work.read more

Excellent cleaning and took time to figure out why smoke was coming into the house whenever I…read morestarted a fire, cleaned an air intake vent outside, explained what was needed, advised that I view his video about starting a fire. Really thorough and knowledgeable. Chose this service because Victor actually listened to what my problem was and didn't try to sell me anything, though given my lack of knowledge, he could have. Will definitely call them in the future, but given what Aaron told me about burning multiple cords of wood before needing cleaning, it won't be for several years for me.

Victor & Aaron were both outstanding. They were timely, professional and did a fantastic job on our…read moretwo fireplaces and chimneys, but also provided some helpful tips on how to maintain our fireplaces and get the most value from them. Mary was incredibly gracious over the phone as well, answering my multiple questions. Thank you so much for such outstanding customer service. I highly recommend Copperfield Chimney Sweeps!

I have had this fireplace for several years now and love the work they did. It has really been…read moregreat to have the fireplace pop on whenever there is company or I just want to relax.

Great customer service and responsive to any and all questions. They have full service and are…read moreconscientious about the work they do. I have two fireplace units in my home that were purchased at different times. There is a significant difference in the service I have received from a family owned business (Energy Savers) then from a large fireplace chain store.

I originally gave this business a one star review. Their services (cleaning rooftop dryer vents)…read morewas contracted through our townhome association management company (Network Management Daniel Gay property manager.) I requested our property manager to have WOH come back and clean up excessive lint on my and my neighbor's roof. Property manager reported he could not "get a hold of anyone" at the company. I finally called the company directly and spoke to Ann/Anna? and left a message for the owner to call me. That phone call to the company was answered on the second ring. So I might conclude the property manager at my association never made an attempt to contact WOH. After no response to my phone call directly to the business, I wrote my original YELP review. Truth be told, owner of WOH states he was never contacted by the management company. NOT SURPRISED BY THAT! I saw the owner posted a note on my original Yelp review yesterday. We have now spoken by phone and he has committed to make things right. Thank you Eric for the follow up . Messages do sometimes get missed. Thank you for your response and sorry that our management company may not have been truthful about having made the follow up request.

Windows of Hope did a wonderful job cleaning our windows. They worked with our difficult schedule…read moreand were very kind when things were chaotic on our end (wedding planning). Their technician, Natalie, came out and did excellent work. She was faster than expected, figured out several broken/stuck windows or screens, and had the office adjust our pricing when she realized we had less storm windows than they knew when giving us a quote. Talk about great value and ethical business practices! We would use WOH again, and would absolutely request Natalie!

They were great, especially Annie. They were always quick to respond to everything, and their work…read morewas outstanding. Very, very pleased with the job they did and the communication is top-notch. Highly recommend.

It has only been three years since my vinyl floors were installed, and in several areas of my home,…read morethe floors are now warping. I am disappointed, and I suppose I shouldn't expect more than we got for the price we paid. Grumble, Grumble, Grumble!!

Eric Vang was the tech that serviced our furnace and humidifier. He was prompt, considerate,…read moreknowledgeable and friendly. He explained everything in detail and left the area as clean as he found it. Chris in the office was also very friendly and helpful. I would definitely recommend Comfort Matters.

2/19/24: Jimmy did a plumbing inspection for us again (he did our inspection last year, too) and…read morewas friendly, professional, meticulous, and very knowledgeable. He flushed our water heater, replaced the clearly corroded solenoid rod, didn't try to upsell us on anything we didn't need, checked all of our faucets and plumbing, and even--VERY kindly--helped explain how to hook up our new fridge water line as it was delivered while he was here. He went above and beyond during the several hours he was in our home. We are thankful for our Sunshine Club Membership with Comfort Matters so we can have free plumbing and HVAC inspections and tune-ups each year, priority scheduling, and discounts on any repairs. Thanks, Jimmy! 8/1/23: Sam was very professional, attentive, knowledgeable, and genuinely cared about our questions and equipment. He worked to resolve a noise we had been hearing from our AC, going above and beyond the normal tune-up to take things apart to get to the root of it. Thanks, Sam!