I am writing this review to warn other homeowners about my experience with Mrank Roofing LLC, owned…read moreby Mike Rank, located at 143 Division Street, Manahawkin, NJ 08050 -- (609) 361 8815.
Mike installed my roof in 2017 and provided a 10 year warranty, which is still active. Recently, I had a major roof leak. His crew attempted a repair, but the leak became worse. A second roofing company inspected the issue on 9/9/2026 and identified clear workmanship problems:
* The roll flashing was not tied into the second layer of shingles, allowing water to travel between layers.
* Water leaked through nail penetrations and caused interior damage.
* One sheet of plywood was already soft, and more may be compromised.
* The flashing was incorrect across the entire roof section, not just in one spot.
This contractor took photos, provided a written report, patched and stopped the leak, and did all of this at no cost. He advised me to contact Mike and give him a chance to respond because "reputation is everything in the roofing business." I agreed -- and reached out to Mike multiple times.
Unfortunately, communication with Mike was extremely difficult. Calls and texts went unanswered, visits were delayed, and there was no urgency even after I explained the extent of the damage and reminded him that the roof was still under warranty. The roof clearly needed major repairs, and I gave Mike every opportunity to take responsibility and address the workmanship issues.
During our final phone conversation, Mike became verbally aggressive, yelled, used profanity, and even challenged me to a physical fight -- like a 12 year old in a schoolyard, despite being a man in his late 60s. My wife recorded the exchange because his behavior was so unexpected and alarming. His conduct was unprofessional, hostile, and emotionally unstable -- not what any homeowner should ever experience from a contractor.
I am a senior Army officer, and in all my years of service and civilian life, I have never been spoken to with such disrespect, especially by someone hired and paid to perform a service.
After that exchange, my wife and I decided it was best not to allow Mike to do any further work on our home. This decision is costing us additional money, but his behavior left us no choice. We hired a different contractor who has already begun addressing the workmanship issues and damage.
Based on my experience, I cannot recommend Mrank Roofing LLC. The workmanship problems, lack of communication, and aggressive behavior speak for themselves. Homeowners should proceed with extreme caution.
