Initially, my experience with this company was very positive. The technicians were scheduled to…read moreclean the air ducts and dryer vent (my dryer was not drying well so I thought this might help). They arrived on time, were professional, and cleaned up after themselves. At the time, I felt confident that the service had been done thoroughly. However, the dryer vent cleaning did not help so a few weeks later I called a dryer repair service who confirmed my dryer was working effectively and suggested disconnecting the dryer vent ducts to check for an obstruction. When we did, a significant amount of lint was removed--far more than should have been present after a professional cleaning. This was extremely concerning, not only because the service was expensive and clearly not completed to a quality standard, but also because we were unknowingly put at increased risk for a house fire while believing the vents had been fully cleaned. I emailed photos to the company. Their response was that they would need to come back out and redo the service - that we could easily 'stage' a photo like this. I declined, as my husband had already cleaned and replaced the ducts, leaving nothing for them to redo. Despite this, they refused to offer a refund, partial refund, or credit. Additionally, the woman I spoke with was very rude, repeatedly interrupting me, raising her voice, and not allowing me to explain the situation. She seemed more annoyed with me than concerned about the situation. What makes this even more troubling is that during the initial visit, the company recommended additional treatments for 'possible' mold based on their findings. Given what we later discovered, I no longer trust their assessment or their work and will now need to pay for a second opinion. This entire situation was unnecessary, stressful, and costly. While I am disappointed about the lack of refund, my greater concern is for other clients--especially elderly individuals or single parents--who place their trust in this company and may not have the ability to verify the work themselves or afford to pay someone else to correct it. As much as I would love to be able to recommend this company, based on my experience, I cannot recommend them. Update: While I very much appreciate the quick response to my review from the business owner, unfortunately, much of the information in the response was inaccurate as it relates to my conversation with his staff. A follow up call from the owner to dig a bit deeper into the concern would have gone a long way in restoring trust in the company and moving things in a positive direction. That did not happen.

everything is ok.. except the dryer.. i went to do wash and then dry and i opened up the screen…read morewhere the lint accumulates and it was full and not cleaned out.. i was super surprised .. i guess they dont do that hole?????? weird??? other than that everything was good.

Heat wave on LBI and a/c went down with 4 children overheated and renters coming in 3 days…read more Reached him first try; he was personable, straightforward and added me on to his schedule for an emergency call at 7p same day. Problem fixed and very happy with the experience. I would absolutely call him again and would highly recommend!!

From the owner: Heating & Air conditioning Sales, Service & Installations. Residential, Commercial & Industrial…read more residential, commercial, industrial, boilers, hot water heaters, gas furnaces, central air conditioners, humidifies, air cleaners, gas heating, oil heating, radiant heating, duct fabrication, duct installations, flu pipes, gas pipe, hot water pipe repairs, steam heat, water leaks, furnace inspections, maintenance, thermostats, compressors, fan motors, chillers, chiller piping, chiller towers, custom duct fabrication

Quick response to refrigerator not working, diagnosed and fridge back to working. Highly recommend!!read more

Anthony is the greatest!! He responds quickly to our calls - tells us when we can expect him & he…read moreshows up. He looks at the problem we have, gets whatever part may be needed and fixes it! He's a great young man. I wish every service person could be an "Anthony"! He's professional, well spoken and his estimate & price are good. He's our guy for life!

Spent an hour or so fixing one of my a/c, heating units. Said it should function perfectly. An…read morehour after he left, the unit stopped working. I contacted him and we set up a appointment for two weeks later. He never showed up. When I finally reached him by phone, he said that he forgot about it and that I should call during the week to set up another appointment. I called three times, left three voicemails. He never responded.

After Installing the unit, Fixing the problem took long time. Hoping should work now.read more

Great service tech ,Nick R. Was very thorough with maintenance on both A/C systems He cleaned the…read moreoutside units and also both Evaporator coils inside each unit too and tested overall pressures and performance. He knows his stuff! Highly recommended! Thank you. Frank K on Paul Blvd in BHW.

Loved McCullum plumbers when old man Walt ran it! He was honest, fair, and reliable!…read moreSon took over business and no one on LBI has a kind word. I naively called due to a frozen pipe on LBI. It took men 5 days to repair the pipe! owner called the day job was done and demanded payment of $2500. No 30 days to pay?!?! Guys would show up with no parts, then leave to get them and return 2 hours later! Guess who payed for their time? Then, they cut a pipe and I had to pay 50.% before they'd fix it! Another $1000, or more. It was unbelievable experience! They were the worst, leaving mud prints everywhere! Tough lesson to learn! Hoping others will not experience huge bills for minimal work!

A+ for these guys.....I called on a Saturday Morning and received a call back within the hour. They…read moremade it right over and fixed the problem very quickly. This was the same problem that A.J. Perri was out to look at the day before (for a $100 fee) and said that I needed a whole new central A/C that would be between 5 and 10k (hint - don't use A.J. Perri). T-N-T was very helpful and honest, would highly recommend. I'll definitely use them for any future HVAC needs.

From the owner: T-N-T Duct Heating & Air is a quality HVAC company that has been serving clients in and around the…read moreWatertown area since 1994. Whether you need installation or repair for your air conditioner, heater, humidifier, thermostat, electric furnace, gas furnace, duct cleaning, or air ducts, we can help. Contact us today for more information!

I was so relieved to find Keith from Service Pro to service our boiler after a month of no return…read morecalls from other companies. He actually returns calls, shows up when promised and demonstrates a great deal of knowledge. I was so happy to finally have a reliable person to call.

Losing A/C on a 90 degree day at our shore house with guests staying there, I put in a call to NJ…read moreNatural Gas on my service contract, but wasn't able to get an appointment for over a week. I called Service Pros at 4pm. Kieth called me back within a 1/2 hour. He said he would stop by on his way home. He zeroed in on the problem, an electrical relay, replaced it and the house was cool by 6pm. His fee was very reasonable, so reasonable that I was willing to pay it rather than wait a week without air conditioning in 90 degree weather for it to be free with the service contract.

I woke up on a chilly November morning to a house that was 61 degrees. I realized quickly the pilot…read morelight would not stay lite. I called two other places that couldn't come out until the next day. The third call was to Rite Temp Heating and Cooling. I spoke with their answering service and was told one of their technicians would call me in 5 minutes. Sure enough Carmine called me in less then 5 minutes. I explained the problem and he said he was finishing a water heater installation and could be at my house in 45 minutes. Carmine arrived and began troubleshooting the hot water heater. He replace the thermocouple and adjusted the flame so that it would directly hit the thermocouple. Unfortunately that wasn't the problem. He checked the power and relay but, they weren't the cause of the problem either. Carmine diagnosed the problem to be the gas valve. He made some called to supply houses and located one nearby at Ferguson plumbing supply. Carmine drove to the supply house and returned with the new gas valve. He swapped the gas valve and lite the pilot light. He checked to make sure the hot water heater circulated water and the water return pipe got hot. He had me raise the temperature on anther heating zone and made sure the hot water system operated correctly. Thank you Carmine and Rite Temp Heating and Cooling.