Upon the repairman coming to my home to repair the dryer, he did not open, move or inspect any…read moreportions. Prior to his arrival, I made sure to inform him of the style, model number and that the dryer is stackable. He looked at the dryer and then proceeded to go to the circuit breaker panel. He then informed me that the problem was electrical and I needed to seek the expertise of an electrician. I messaged him to ask what led him to believe the issue was electrical as it occurred to me that the washer & dryer are on the same circuit breaker and my washer worked. He never responded. After thoroughly checking the electric going into the dryer & into the wall as well as the electrical panel, the electrician determined there was no electrical issue. The electrician moved the dryer, pushed a button & turned a knob and the dryer began working. I called All American Appliance to speak with the manager or owner and no one responded to my call. After calling a second time, I was called back. The manager listened to what I had to say & then said he would speak to the repairman and call me back. I have yet to receive a call back. I feel that this company is dishonest in its practices and the customer service is poor at best. They charged me for a service call, only the circuit breaker was checked and nothing was resolved. The repairman made no attempt to inspect the dryer. I do not believe I should be charged for this service as the electrician clearly stated that it was a very simple repair and that the repairman did not do his job.

Called them on a Saturday afternoon to look at my refrigerator which was constantly running on/off…read morein 20 second interval. They gave me a Wednesday mid-day appointment which I could not take and opted for the following morning. My refrigerator stopped working 2 days before the appointment. A person arrived on time WITHOUT ANY TOOLS, looked at the model number, then through his phone and in 3 minutes said I needed a new inverter & a new board that would cost $935+tax and it would take 2-3 weeks to get the parts. He did not look behind the refrigerator, diagnose anything. I paid $69.25 for this service. I called another repair company, they came the same day, took rear panel off and tested for 20 minutes, told me $516+tax and one part would arrive in 3 days. Parts arrived on time, replaced and now working for over 1 month. Paid 1/2 the price and saved 2 1/2 weeks. I emailed All American and explained my dissatisfaction. Received an anonymously response telling me they would "pass on" my email. That was a few weeks ago, no response. Do not bother with this company. Unprofessional and I question the knowledge of their staff.

I came to this HD store to get some yard tools. The store seemed organized well. There were bunch…read moredeals and sale prices posted around the entrance area. The aisles and bays were clearly marked. Multi store employees were available around the store and helping out customers. I was able to locate the items I wanted using the store mode in the Home Depot app. The items were placed in the exact aisle and bay as it was listed in the app. Prices were fair. The checkout was super easy and quick using the self checkout lane.

Staff is generally friendly though there are some people that look like they were hired to do…read morenothing and just hang out front. The manager should get out of his office to check this kind of useless behavior. Selection is typical Home Depot. They seem to be more well stocked than my California store but California is a shit show compared to NJ. They do have better " manager specials" which I appreciate. No bad experience really except for my first rant on employees that do nothing but hang out front. I prefer this location since it is also less crowded. Bought a grill over the summer and the guy helped us beyond the call of duty and that was really cool. Good showing by this store. Keep it stocked, keep front facing staff friendly and helpful; and it will be a gem.

This was my second time calling on Appliance Man for help. First time was for my freezer, and this…read moremore recent time for my Bosch built in microwave oven. Brian was the service technician and was fabulous. I highly recommend Appliance Man, NJ.

asled for an approximate price over the phone for an igniter for stove. was told it was not an…read moreexpensive part. the guy shows up. installs the igniter and was in and out in less than 40 minutes. charged 489.00!!!! 250.00 of that was labor!!! way overpriced!!! would have been cheaper to buy a new stove!!! shop around before you call this company. I could never ever recommend them!!

Fast and professional service for dryer repair. I would definitely recommend them.read more

Left my refrigerator worse than it was before he arrived. Ran a diagnostic that took 3 hours and…read morethe technician less using Google Translate to communicate with me

Had my stackable washer/dryer replaced today by Ackerman's. My dealing with this company from the…read morevery beginning was one of efficiency, professionalism and reliability. They called to let me know when the appliances would be in and when they would be installed. No excuses, no delays and no nonsense - they were right on target which is unbelievable in todays market when everything is on backorder. The installers were clean and very respectful of my property. Whatever problems they encountered they handled without any hassles or extra cost. I highly recommend this company. Maria C

I first purchased appliances (SubZero reefer, Asko dw, Viking range) from Ackerman's in 1999, I had…read moreheard beforehand that their motto was "If we don't sell them we don't service them", which is logical, given that our rural region's authorized sales and service centers are generally separated by ~30 to fifty miles. I chose them over a competitor twenty-five miles closer to me because of their reputation for honest dealing and skilled service technicians. Over the past twenty years, I have found this to be the case. I recently replaced my original dw with a new Asko from Ackerman's, whose technician and I ran into problems that called for an oscillating saw (neither of us had one and it would have taken an hour to locate and obtain one from a neighbor) but were solved with hammer, chisel, muscle, and skill (none of it mine). Really impressive.