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    Fireplace West

    5.0 (3 reviews)
    Closed 9:00 am - 5:00 pm

    Services - Fireplace West

    Fireplace cleaning

    Fire heating system conversion

    Fire heating system inspection

    6 More Services

    Fire heating system installation

    Fire heating system repair

    Fireplace installation

    Fireplace insert installation

    Fireplace repair

    Fireplace insert repair

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    8 years ago

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    12 years ago

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    Fireplace Center & Patio Shop

    Fireplace Center & Patio Shop

    (2 reviews)

    You don't want to deal with the salesman without knowing your stuff…read more Arrived at 4:30pm looking to buy a screen for my wood stove. I did not know the screens were made specifically for each make and model, but the salesman sure tuned me in. His advice was sound, but only after he made me feel like I was - a) inconveniencing him and - b) a mental midget. Thanks, but I will take my business elsewhere. Customer service is not what this store is about.

    Hello all, purchased a Hearthstone stove from the fireplace centre and patio shop, the firsrt year…read morewas great, now in the second season, a little more than a month into it, our wood stove is not functional. We had to hound the fireplace centre for almost 2 weeks before they sent someone out to look at it. At the time we were told that all the gaskets were shot and needed replacing. Odd since the stove wasn't even 2 years old. Well again another week and a half went by and constantly trying to get someone out here. First they told me it could take over a month to get a gasket kit, I had to keep complaining and email the manufacturer before I finally got some action. Well now it is the coldest day of the year and my wood stove still is not radiating sufficient heat to use it, have to use my propane furnace. A month long and still cannot use a product we spent almost 7 thousand dollars for. I won't even mention that the hearth pad is falling apart as well!!! I have nothing but distain for this company and the stove manufacturer, my advice run like the wind from this place. Unfortunately I had to select one star, it wouldn't post without selecting one, my gift to this place

    Fireplace West - contractors - Updated May 2026

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