The absolute worst experience. 10,500.00 for a Lennox unit bought in May of 2025. We have already…read morehad problems the night it was installed( would not cut on), the first cold night it went out( they had hooked it to the old line and not installed a new breaker for it), then June 13 it was out until the evening of the 17 because of a bad TXV. Now the TXV is out again and they want 400.00 for labor to come and fix it again, plus 150..00 for the last time...for a unit that is less than a year and three months old. Quiet the racket isn't it? Faulty parts and multiple labor charges to fix the faulty parts. Asked for a new unit as it is under a 10 year warranty...nope they won't do that. Saw on the internet that Lennox is not having good reports and can't keep parts in stock for repairs. Why would a company install a unit that was already being called a failure online? Just so over trying to expect good service when clearly all they care about is money. So disappointed.I think they are aware that we are hot and thinking that we will pay anything to get it fixed so why not 400.00 for labor.

I've been using Palmetto Heat & Air for years now. I get their annual Furnace and AC tune ups, have…read morehad them seal my old ducts, install a whole-house air filtration system, do multiple repairs, and most recently, replace my dead AC and old furnace with a new system. Their price has always been fair, their communication good to excellent, their advice trustworthy, their work fast and professional, they tidy up well afterwards, and I've been very happy with the final results. I love my new AC unit. It's incredibly quiet! People sometimes underestimate the importance of a good installer who will be around if you have problems later (it's always possible to get a lemon from the factory). It makes a huge difference in how well your unit works and how long it lasts. I highly recommend Palmetto--and I've had enough experiences with them to see their consistent quality.

Enon and his team did an exceptional job on our new roof. He stayed in contact with us throughout…read morethe entire process and came over once the job was completed to ensure that everything was done to our satisfaction. I highly recommend.

I used this company because they have been in the area for 50 years. The workmanship is terrible…read more They just cut and bent the drip edge around corners leaving space for water to enter under the shingles. Instead of joining the drip edge correctly they just laid one piece over the other. They destroyed my shrubs and a couple small trees. Left trash and nails everywhere. Their truck left puddles of oil on my driveway. They were laying shingles over ice and wet plywood. I have tried to contact the owner and can not get a response.

My husband called and set up an appointment and no one showed up. Now no one will answer the phone…read more Not good business practices. Not professional.

Needed my septic tank cleaned out. I called Monday morning and they scheduled them to come out…read moreTuesday. Called before they came. Showed up around noon and immediately got to work. They were conscientious about everything they did. They did a great job. I thought the price was very reasonable

I needed help with installing a Nest Video Doorbell as it the current doorbell is not working and…read moreused to go to an intercom system. Brandon called ahead to let me know he was on the way, and he came within the time frame he gave me. It was determined due to the intercom system that used to be there, it would be very costly to install as a rewire along with a new door chime would have to be installed. I decided not to move forward with project, and I was told by Brandon nothing was owed! What great customer service, and I will definitely use Bryson's Electric again!

I needed help with some electrical issues and Bryson's Electric was there to help. He was very…read moreaccomidating to my time schedule and explained to me what was being performed. Will definitely use them again if needed.

I had no hot water. I called and they came right out. Friendly. Professional. Knowledge. Easy way…read moreto pay. Excellent service on my hot water heater.

Sexist incompetents. My wife called to get a quote for gutters. The man, Larry, came and did all…read morethe measurements. When he was done, she asked for the quote and he said "I can only give you the quote if your husband is here. If you are married , he has to make the decision". Not believing what she thought she heard, she asked "Really? You don't deal with women?". He said "No. It has to be your husband". She said "You just lost any chance of doing business here. Please Leave Now!" We are considering legal action.

Enloe did an excellent job putting siding on my house. I've had a lot of service providers doing…read moreflooring, painting, plumbing, etc. The crew Enloe sent out was by far the best, most knowledgeable, experienced and professional crew I've had on any job.

My sister had a gas fireplace built by Flame Pro in March. They did an outstanding job. I already…read morehad a gas fireplace but wanted to update since mine were about 25 years old. I wanted something more energy efficient. Mike came out measured the existing fireplace and recommend a fireplace insert. He picked out a beautiful insert and gave me several options. Chad, Eli and Taylor came and installed the insert in less than 3 hours. They explained how to operate it and were very professional. Thank you Mike, Teresa, and the staff of FlamePro for making this an easy process. Kim C. June 17, 2026

AFTER being left with an unfinished job by a another company who turned out was not full service…read more(and did solid 'B' work) -- didn't do surround, could only get doors/handles in black, and didn't actually install the fan for which we paid -- we found MIKE and FLAMEPRO. Mike personally inspected the fireplace and made suggestions, including to the work already done by the first company. He is extremely knowledgeable about fire safety, best practices, and probably anything about fireplaces. He and his team left us with a beautifully finished product, including doors and handles to match the tile. Beautiful ending to a rough start. We are super glad we found Mike, Teresa, Steve, et al at FlamePro!

After purchasing our home in April 2021, I began to contact pool companies around the CSRA and I…read morequickly discovered that Augusta pool installs are a high demand, low-density market environment. There is a 2 year back up and waiting list for installations standard across major existing companies Pete Alwine, Hefner and Peach Tree Pools. This leaves consumers with the choice of taking a chance on a lesser-known installer, or simply waiting around for one of the big well known 3 to have a spot open up years (not exaggerating) down the road. I was fortunate and lucky to personally know the owner of Rocky Creek Landscaping and for several months we discussed the possibility of Brent branching out to open up a new company for new options for clients like myself. This is where Cool Breeze pools was first born. My intuition was correct and my family made the right choice to hire Cool Breeze Pools to be their first installation here in Augusta. Brent was attentive, and eager to learn and to coordinate my wife and my vision of what we wanted in our back yard, to truly be our Oasis to create forever memories for my family and friends. After deciding our pool we ordered and there is a standard 6 week build time for fiberglass pools. Meanwhile Brent pulled permits, ordered coping and pavers and began to survey our backyard to prepare for excavation. Delivery was smooth and installation was even better. Within 2 weeks of delivery of my pool plus a ten day standard "settling time" for the pool construction was complete. Brent's staff were hard working and able to quickly identify and overcome any potential obstacle to make our dream pool. His Superintendent Donnie, was an amazing operator, and I can't say this enough, changed the entire look and feel to our back yard. Here is the advantage of hiring Cool Breeze Pools, every pool company to my knowledge that currently exists (listed above) does not provide additional landscaping/wall/building/rock moving/paver laying/fire pit, above and beyond the footprint of the pool and would tell you to hire a landscaping crew to do what Brent can with his sister company Rocky Creek and Cool Breeze employees. Brent can do all of those things and more, irrigation, sod, seeding, pool installation, retaining walls, water features, fire pit, walkways, driveways, excavation..... Small company's can make the tightest turns and I am a believer in Cool Breeze and Rocky Creek. ...and with that I give them my highest recommendation! Give them a call, let him know what the other company's are offering and their timelines. I think you will see that having two complementary companies under 1 equally shared vision and quality controls will move much smoother than the other guys options. Good luck on your pool journeys!

This Co., is the same as Rocky Creek. They keep you hanging & do not give you definite answers. I…read morewon't be calling them back.