ATM only. I wasn't sure which line to stand in (other places have diff lines for edibles, vape, etc.) and asked a guy in the other line if that was the only line. He wasn't sure either. After he answered me, a woman behind the counter loudly asked, "Ma'am, do you have a handicap" something. I cant remember what word she used. I replied, "No" and she told me I was in the wrong line. No problem, I'll just go stand behind the other guy. But then she keeps loudly explaining, "I'm JUST saying" blah blah blah. I got it. I was in the wrong line. Maybe some signage would be good? The only sign was one that was in several places saying something like, "You're hot, you're almost there"! I did receive excellent help from a gal with brown hair parted in the middle and septum piercing. She was great. read more

I really like the firehouse but however. This certain brand of weed every time I buy it I get burnt. They're small tiny hard to clean nugs. The only reason why I got it this time was that it said big Bud's that's the only reason why I purchased it. And what's up with the return policy , you know , that's false advertisement , and this was online. read more

Firehouse - Cannabis Dispensaries Near Me - Turlock, California

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If I can give this store negative star I would! Lina specifically was so rude to me with such poor customer service skills smh. I was treated so poorly I'm truly so disappointed and kinda disgusted with the way they went about this situation this dispensary need to go under new management if Lina is truly the one leading them there read more

The lady at the counter made me take off my prescription glasses because they were meta. I need glasses to see so I had to walk around blindly even after explaining they are prescription and they don't even work! I even showed them to her. Her response was to "have security come explain it to me." You made me feel like a criminal and embarrassed me in your store. If I could give a 0 star i would. I used to be a regular here and now you'll never get my business again. read more

Usually I love everyone that works there so helpful and friendly. And believe me I go often. I spend money there every week. But lately there's this girl named Angelina with red curly hair she's not friendly or helpful, very short and almost rude. Usually I dont write negative reviews but I really do love this place but just that person and its been a every-time she's been like that towards me and my bf n a few other people told me the same thing. read more

I like it here good prices definitely BUT THE BUD TENDERS SOCIALIZE TOO LONG ! even when the line is Long like that holds us up . Maybe management should get on top of this issues . But good club nice people read more

Get selection! They have my favorite vape brand DIME! ask the associates about any of their in house items and they will answer any questions you have! Prices for alllll my favorite things are available at this shop!!! Well educated and friendly. read more

Firehouse - My FAVORITE BRAND IS BEST PRICED HERE!!!!!!! Dime vapes, and Phenos branded flower too - Cannabis Dispensaries Near Me - Turlock, California

Stopped by today hoping to see my favorite staff -- the people who actually made this place worth coming to. Imagine my surprise when I found out they were all fired. Apparently, management thought it was a good idea to get rid of the entire team while the boss is busy getting sued. Bold move. The place feels like a ghost town now. Zero atmosphere, zero service, zero accountability. Not sure what's left to come back for. read more

I live about 20 mi. From TLK. On a special shopping trip, I visited the Firehouse. Couldn't find my favorite tincture. So, I decided to check its availability online. No website!! What? A business in 2024 with no online presence? read more

Thank you Faith for your awesome customer service today! I went in earlier and the girl that "helped" me was awful! She wouldn't even try talking to me or ask questions. I don't know if she's homophobic or what but every time I go in and she helps me she has a garbage attitude. I'm gonna make sure to point it out in person next time. read more

Friendly service every time. Located right off the freeway and with private parking. Unbeatable prices and with a pretty good selection. Two ATMs inside for easy access. They have a VA fast line which I think is pretty awesome. Need to look out for our veterans. read more

Firehouse - Celebrating 420 - Cannabis Dispensaries Near Me - Turlock, California

I work in the industry, so I travel to shops all over NorCal. I'm not kidding when I say this is the best store out there. All the premier stores (Bluefire, firehouse, flavors, packs, etc) have killer pricing. But it's more than just being affordable. It's about the amazing service that you get when you go here. Almost all the staff know me and I adore them. They're such great people! They often run 30% off store wide, which is insane! The selection is the best you're gonna find anywhere. They have more brands and more skus of each brand than any other shop I've been to. I'm thoroughly impressed with Firehouse. Not only do I love it on a professional level, it's where I do all my personal shopping as well. 5 stars! read more

Firehouse - Cannabis Dispensaries Near Me - Turlock, California

I had an outstanding experience at Firehouse, thanks to Adela. I am not local to the area, I was visiting friends, and they had the idea to go to a dispensary. It has been years since I bought weed so I needed a refresher course. Adela's knowledge of the products was impressive, and she patiently answered all my questions, guiding me towards the perfect choices. What truly stood out was her genuine dedication to ensuring I had the best possible experience. She went above and beyond to make recommendations tailored to my preferences, and I left feeling confident and satisfied with my purchases. In an industry where finding exceptional service can be challenging, Adela truly shines as a gem. Her professionalism, expertise, and genuine care for customers make her an invaluable asset to Firehouse. I wholeheartedly recommend seeking her assistance for anyone looking for an exceptional experience. Thank you, Adela, for making my visit memorable. I hope your employer recognizes and appreciates the outstanding service you provide. read more

The wait time can take a little longer here during peak hours but that's cause they have a huge selection to choose from. I was helped by an older thin lady with tie dye leggings. She was super helpful in getting me what I needed and knowledgeable in the edibles and flower strains I was interested in. The younger budtenders I've gotten before aren't as friendly but again their selection is pretty good. read more

Watch out for items in the $45 OTD cabinet. The item I picks ended up at $50 OTD. When I asked, they said it's marked $50 with a sign only the store employee's can see. wtf??? read more

It would be great if they actually had a working number to talk to someone about the products they like to sell but don't work

Great products and nice clerks and good prices too! Showed several friends this business!

It's a sad day, as I will never return to firehouse again. The staff has changed, and apparently so have rules. Now it is a requirement for you to "Pull down your mask so the security cameras can see your face". I've worn a mask EVERY TIME I've gone in (weekly and sometimes twice spending $400+ every visit), and I know lots of the staff by first name, yet they told me for the second time to do this. Funny how COVID is making a comeback, and this is the start of the germy season, and they NOW want you to expose yourself to the coughing and sneezy people? I don't see NOR smell ANY attempts to sanitize ANY area, and NEVER have I seen anyone cleaning. Good luck with your petri dish environment, but think I'll pass on that. -- Best regards, The $20 tip guy read more

I like going here it's actually my go to it's has very good stuff and love the joint's the only thing is that there a lot of people who don't Noe what they want and it gets annoying that others are in line and they rather talk then let the person behind u go like if u can't decide let others go Pplz we got other places to be like go on there site if u don't Noe what to get GO TO WEEDMAPS BUT OTHTERS SHOULD BE Considerate but beside that I have no problem fast service when I go and get what I want read more

If i could leave a 0 review i would. They took forever to verify my medical card. When I know my card is valid and doesnt expire till next year. Once they said "it worked" they pulled me out of the store and said they needed to "verify my name". It was not only embarrassing but completely unnecessary. If my name wasn't verified why let me in , in the first place. Never coming back ever again . read more

always wonderful experience in the products. very compassionate with the clients. 5 stars in my book

I've been going to this dispensary for over a year. I'll start with the good. They are conveniently located with decent prices. They have a large selection, always super pleasant customer service, a line for handicapped individuals, (standing in a line for me causes me pain that lasts at least 2 days due to my many medical conditions), and a couple of very knowledgeable employees. Now the bad. When I say a couple of very knowledgeable employees, I really do mean two. Everyone else who has helped me although they are pleasant and kind, they really don't know how to answer the questions I have about cannabis in general. The place us just way too loud with the music in there that more than often I struggle to hear what the employee is saying because of it. Also, if the music is loud and the employee is looking at the product trying to give me information but their back is turned to me because they don't want to turn back around so I can hear them, I have to ask them to repeat what they said more than twice, they tend to get upset. That's not my fault. Please turn the music down. I do love that you have a parking lot of your own, but please make it one way in and one way it of the parking lot. Often times I find people getting upset at each other in the parking lot. It's as simple as having arrows painted and possibly slanting your parking spaces. My biggest pet peeve about this place is that there is absolutely no way to contact them. I live two hours out of town but I'm in Turlock half the time. On more than a couple occasions, I've ended up at home when I finally try a product and it doesn't work. There is no phone number that you can call to actually speak to someone, let alone leave a message for someone to get back to me. They have no email either. I even tried googling the owner for an alternate way to reach someone but that failed. Oh, I also tried contacting the City of Turlock and they had no contact information for them either. wtf?! I still like going here and can usually find what I want, but I don't mind driving to Empire to get it. They are knowledgeable there and even though they carry a lot less product, it's a quality product and still a decent price. read more