Food was great! I love the hot subs. They just melt in your mouth. They even have a hot sauce bar. Kids meals are only $4.99 and they come with a kids fire helmet. I would recommend Firehouse. read more

Firehouse Subs - Medium sub - Delis Near Me - West Columbia, South Carolina

I ordered a sub from this location for my pregnant wife that's in the hospital and when I got back there was mayo lettuce on the sandwich which wasn't supposed to be on the sandwich because she's allergic to egg which is what's in mayo only black olives and chopped pickles and when I went to pick the order up it seemed like they were starting to close with 30 min left till close I understand but there was no one else there and the only pick up order so how did this happen read more

Firehouse Subs - Receipt - Delis Near Me - West Columbia, South Carolina

it was amazing, this girl named emily was so extremely good at her job and she made the absolute best sub i've ever had

Standard FS location with same great subs as all their others. This one had an open dinning room. Masks not being required upon entry and half of staff wasn't wearing one, despite COVID numbers spiking in South Carolina. The dining room was large and mostly empty so easy to socially distance. Restaurant was mostly clean, but they did need to clean some trash from under couple of tables and clean the table tops. Staff was professional and made my sub pretty fast. The steak and cheese with added cherry peppers and Capt. Sorensen sauce (my personal fav) was really good. Seemed a little light on meat and peppers though, vs what I've received at other locations. The soda stream machine was working fine, and my Coke was tasty. Note that they were out of bacon when I visited on 9-1-21; I'm sure it was a temporary issue. read more

the ambiance was sensational the customer service was impeccable please bring your families here for special occasions such as anniversaries and graduations and holidays read more

Service was fine and quick and all. I'm just leaving a bad review because I just did not like the food, even though I do consider what I dislike might be what others like. If you are looking for a crispy/chewy white bread for your sub, you won't like this kind of bread. It was soft as if not made with any gluten. Maybe toasting rectifies that? Secondly, I got a tuna fish sub- okayed all the items listed on it, including mustard. I was not expecting the mustard to be HONEY mustard. Usually that is a condiment that is referred to by It's full name, not simply "mustard". You say mustard, I think of good ol spicy or even plain old yellow. But honey?! Never. So it took me a minute to figure out where that unnatural, god-awful, sugary sweetness was coming from! Not ever would I think to pair honey mustard with tomato/lettuce/onion/mayo/tuna I feel bad like I don't want to waste food or complain, so I tried to eat the sandwich and it's the grossest tuna fish sandwich I have ever eaten- and tuna is one of those things that can easily be done terribly. But, tuna salad with honey?! I think relish is sweet enough. There is a time and place for sweets and it's not during lunch, but I don't have much of a sweet tooth to begin with. Maybe you do, and if you like tuna fish- maybe you will like tuna fish with honey mustard and want to come here and give it a try... read more

Wonderful visit Great service from the start Ordered a large veggie to split with my wife and was helped along with what veggies we could also add. Even split it in half for us AND served it in two boxes which was extremely helpful. Going above and beyond in a chain environment is hard to find these days Keep up the great work team read more

Now I know why everyone was at the Wingstop around the corner! Had a smokehouse corned beef and that meat was deader than dead , dry and just nasty. Drenching it in bbq say didn't help! They should've just said the meat wasn't good and suggested something else. Maybe cause they were packing to go home- just sad. read more

Lawrence was AMAZING. He was smiling, greeted us, and had great customer service. Mt family and I came here for a late dinner traveling back to Charleston. The food was good, hot, and came our timely. The other staff were also friendly. Keep up the good work! Also, shout out to Lawrence! :) It is also refreshing to have a good meal and even better customer service! read more

Firehouse Subs - Engineer - Delis Near Me - West Columbia, South Carolina

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Mr Lawrence the GM running the shop was phenomenal. Very personable and welcoming upon entering. Efficiently got us through the line, food was great and hot. Restaurant was clean, everyone friendly and cleaning was taking place while we are so the restaurant was clean and presentable for the next group coming in. Would recommend to everyone for good food, friendly staff and easy access on/off the road. read more

I hate to do this because the sub wasn't terrible but it also wasn't something to write home about. Holy moly the employees in this place are MISERABLE. They're so unfriendly and so unhappy. This location was also very dirty. It took me over 15 minutes to get my sandwich and it wasn't busy. Very strange experience here. Not impressed. read more

Firehouse Subs - Very Smokey inside - Delis Near Me - West Columbia, South Carolina

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One of the better Firehouse Subs stores I've had the pleasure to visit. The staff was fast to friendly greet us as we arrived and take our order. It did take a while for our subs to come out after we order, but this isn't Subway; the food quality is much better. We got our sandwiches and they were delicious, fresh, and hot. read more

Where's the meat?? Stopped by for lunch today. Store was busy and the employees were friendly. We eat quite often at Firebouse and this visit was skimpy on all the ingredients. We are only passing through but if we were local I would try a different location. read more

Firehouse Subs - Grilled Chicken Breast - Delis Near Me - West Columbia, South Carolina

I love coming here to this location. They YELL "Welcome to Firehouse" as soon as the doors open. It is funny to me, and then they are so catering to your needs. I had stopped coming to this location for a while. The folks didn't seem as happy as they used to be. And oddly, while being out this way, I decided to swing by to grab a bite. It was a great experience. I hope that he stays around because the place was missing something without him. The food is always spot on and I have never had a complaint about items missing or orders being wrong. They aim to please and each time I come, I am pleased with the service that I get. read more

Ordered sub and waited 15 minutes to get it. There were only 12 people in the restaurant and basically no line. Why does it take 3 times longer than Jersey Mike's? read more

Underwhelming and surprisingly slow for "fast casual". Far better options in the immediate area.

I arrived at 1030am Staff doesn't smile, no welcome to firehouse, acted like they didn't want to be here. I've seen work release inmates from jail or prison with better customer service. Restroom facilities terrible. No paper towels, no soap. Won't go back. Most firehouse restaurants are great but this one isn't. read more

Last few times to this restaurant was unsatisfactory but decided to give it another shot today 7-7-24. Soon as walk in the customer service was horrible. Ordered our subs. Got the subs and found they were completely wrong. Approached the staff about it and was instantly met with attitude. Tried giving her my receipt to show how we wanted them and was told I know how to make subs. Got our freshly remade subs back or we thought. All they did was scraped off what we didn't want on one sub and just added what we wanted on the other sub. Bread was soggy since they didn't remake them like they should have. My girlfriend can't eat spicy foods and all she tasted was jalapeños since all they did was removed them and scraped off the Cajun mayo. I won't ever spend my money in this establishment again and I'll be spreading my experience around as much as possible. I believe the manager told them to just scrape off the subs because he was yelling at the employees because they were behind. Either way this experience was very unsatisfactory. read more

The sandwiches are delicious it was take out so the ambiance was quite. The service was excellent.

This place obviously has some serious management and productivity issues. I walked in. 6 people are working. One couple was seated. Besides them, no one was there. Upon getting ready to order, I was immediately told that it would be a minimum twenty minute wait. I looked around to make sure I was seeing things right. One couple eating their food, yet a twenty minute wait. Wow. I said ok, I'll go ahead and order. Upon ordering I was told that firehouse didn't have the toppings that came with my sub. Obviously they didn't want to do anything and made every excuse possible to refuse service. Horrible experience and I will not be returning. read more

One evening while visiting SC, my daughter and I wanted something quick, simple but also wholesome; not a typical fast food business. We stopped at Firehouse, as I had never eaten there before. For a sub place, the food was very tasty. The servers friendly, the atmosphere nice. Love that part of proceeds do go to local first responders. We both had the New York Steamer sub, which contains corned beef, provolone, etc. We both had our subs on the whole wheat sub buns. It was very good and really hit the spot. Will for sure try some of their other subs on another day. read more

Firehouse Subs - Yummy New York Steamer sub! - Delis Near Me - West Columbia, South Carolina

I'm a PA/NJ girl and am accustomed to subs done a certain way. However, my husband and I LOVE firehouse subs. Well worth the money and always a pleasure dealing with the staff. This is our go to when we don't feel like cooking or have a late night at work. read more

The subs here are great. I have been here many time and the staff is always friendly. They have a wide range of hot sauces you can choose from. read more

SLOWEST SERVICE EVER. Took 20 minutes to get my sandwich, absolutely ridiculous. Took 3 crew members to figure out how to charge a customer while others waited, won't eat here again! UPDATE: as I got the order to go, they finally called my name and the order, which was wrong. I told them that wasn't what I ordered, they looked at the ticket and told me "oh, it IS your order, we just called the wrong sandwich." A few miles on the way home, opened the sandwich to see that it WAS the wrong order, the one she called out. Fool me once..... read more

One of the employees recommended the turkey/cranberry sandwich. Excellent!

Great service. Easy in and out. I use the app, so it was really quick. Perfectly made sub!!!

First time trying Firehouse, food was really good. Kid friendly options. The people were awesome! Super nice, helpful with menu & extremely attentive. Will be back read more

Great food!! Is the TV for the guest or employees?!?! The TV is always on ESPN!! Headline news would be more appropriate!!

Great food! Best subs in town! Staff/management are super nice! Really clean restaurant!