Stopped here last minute because I had rewards and was in the area. The location was clean (dining area, restroom, drink station, etc). My food was prepared quickly and accurately - always a win! Guillermo (hope I spelled that right) helped me - I was unsure of what size I should get - he suggested a small with my chips and drink, was the PERFET lunch size - as he mentioned. Lady behind the prep station seemed a little grumpy and harsh towards other customers but I didn't interact with her - I just dined in so I was able to see her work while I ate. She could be a bit more personable. I would definitely stop here again if in the area read more

Firehouse Subs - Front of the building - Delis Near Me - The Woodlands, Texas

Genuinely the worst location I've been to. 40+ minutes for a simple pickup order with one sandwich, never have chips as advertised and don't seem to care that they don't have what I ordered. Line is usually out the door of people waiting on orders. Stay away and use any other location. read more

If you want a good deal on a good sub, this is the place to go! There's always some good deals roaming around and whenever you're in a pinch for a quick sub or just some fast service to get you on your way, Firehouse wins. It's a typical sub restaurant so pretty small inside but whenever you can order ahead or order for delivery it's fresh subs to you. read more

Firehouse Subs - Club on a Sub™ - Delis Near Me - The Woodlands, Texas

When I heard this place was doing a Thanksgiving sub complete with stuffing and cranberry sauce I was chomping at the bit to get my hands on it! I have been wanting sub shops to do this for a long time! And it was completely exactly what you would want for Thanksgiving sub... chopped full of stuffing turkey and slathered with cranberry sauce reminded me of the day after Thanksgiving and I'm here for that! Arrived to me delivered perfectly fresh and hot I wish it was available all year long! read more

Firehouse Subs - Thanksgiving Sub phenomenal! I wish every sub shop did something like this! - Delis Near Me - The Woodlands, Texas

Have been here many times and always have great food. Sandwiches are served hot and are made with quality ingredients and taste great. Service is fast and staff is friendly. Love the hot sauce bar where you can try different hot sauces with your chips and sandwiches. Their in house hot sauce is also great and I have bought bottles of it for home use. Place is always clean and they donate to local fire fighter groups. A wonderful place. read more

These guys are great. My mother, who does not subs, raves about them. Prices are reasonable and the large is for two

Extremely nice staff. Similar to the welcoming, happy feelings you get when you walk into an ice cream parlor or candy store. Thank you for sharing the smiles and warmth. I came here for my free medium birthday sub and not only were they so fast with my order but they had a sense of humor and so friendly!! read more

Sandwiches are priced too high for the quality. More bread than meat. Staff were not very friendly.

Service was good staff was helpful and accommodating. This was one of the worse cheesesteaks I've ever eaten. The peppers and onion were briny. I'm told there was cheese on the sandwich but I didn't taste any. My kid found her meatball sub to be chewy and tough, both the protein and the bread. if you are hungry, it'll provide sustenance but I wouldn't recommend outside of that. read more

I don't know who the guy is who wore the green shirt and worked the register, today. But, he was unnecessarily rude to me, while I was waiting for them to prepare an Uber Eats delivery order. It took them 5 minutes to let me know that someone came and picked the order up, already. I ask every restaurant whenever this happens, if they are willing to remake the order, because Uber only sends an order to another driver, if the customer hasn't received it. If they are, I'll then contact Uber and ask them to send the restaurant another payment for the order. Since I got it--that means the driver did not deliver the order to the customer, for whatever reason, including a possible theft of the order. Uber is well aware of these occurrences. Instead of just answering my question, the guy tried to go back & forth with me about the previous driver, stating that they didn't steal it, because they are a regular. And, he proceeded to get more disrespectful. I had to tell him that what he was doing was unnecessary and to just please answer my question, then he finally did it. My time was already wasted and then he wanted to engage in an unnecessary dispute. That's not something I'm I do. My time is money. Every single minute counts. As far as I'm concerned, I've called Uber and had them block this location, so that I won't have to come here and pick up anymore deliveries. You guys have caused me to lose money and be disrespected; now you're gonna lose money as well. Thanks. read more

Not my spot. The person who took my order needs to be retrained on not holding a convo with boyfriend while people are waiting. Subs are subpar at best. Sorry guys. Not my go to spot for a great sub.... Update. Heard back from corporate. Any company that takes the time to read and respond is worth giving another shot. Thanks for caring Firehouse. read more

Firehouse always is great! Get the Italian sub it does not disappoint! Even turned my husband onto it. It's all we order and is always fresh and delicious!! read more

the meatballs in the meatball sub are not of any great quality. still pretty good taste. convenient and ready quickly.

I used to love this place but it has gone downhill. The last straw was today when I found an 8 inch hair in my sandwich. I discreetly called the employee over as to not cause attention to other patrons. I told him about the hair I didn't make a big deal about it. As I was about to leave when he stopped me from putting the half eaten sandwich in the trash. He literally pulled the 8 inch hair out of the sandwich held it up, looked at the kitchen staff and said this doesn't match any of the employees hair. Keep in mind 1. I'm bald number 2. I wasn't asking for anything free and 3. my food was 1/2 eaten. I was to pissed to say anything else and just walked out. DONT GO TO THIS PLACE read more

Consistently delicious! My favorite sandwich diner. My fav is the engineer although I have tried and enjoyed many others.

Steak and cheese was good. But the staff was so friendly.. from the moment we walked in, they made us feel so welcome and appreciated. We will be back! read more

Had a busy day so I ordered a sandwich online from this location. Showed up on time for pickup and there was a long line waiting to order. I walked up to the area for "pick up" and stood there and stood there waiting for the girl at the register to acknowledge me. Noticed several to go orders in bags piled on top of a sign that read "pick up orders" within 5 feet of where I was standing. Like most other places I assumed you just pick up your order. As I looked at the names on each bag the girl at the register rudely stated "you can't be in this area". It wasn't like I was in the prep area. So I asked "can you give me my order" which was paid for online and just sitting there. She replied "when I am not busy". Needless to say she went back to taking orders. I am not trying to jump the line, I thought the whole point of ordering online was not having to wait in line. I finally grabbed my sandwich and she starts flipping out. I walk out and as I suspected the sandwich was a soggy mess from sitting there for what was probably several minutes. Hey Firehouse spend some $$ training your employees or developing a better process. You lost my business. read more

Really dirty place. Dust everywhere. Clean up the place. It's kind of gross to see dust bunnies on the walls and over the food service area. Nice people though. read more

First time here, very good hot subs. The prices are a little bit steep. For a large sub it's $10 and a medium it's $6 I believe and to add two combos it's $6 so total for two subs, 2 drinks and 2 chips $24. I ordered the Cajun chicken sub with roasted cherry tomatoes which was awesome but didn't have alot of meat on it but was full of flavor. The medium sub is rarely small and I should have ordered the "club on the sub" it was more fulfilling and tastier. The cashier and staff were all welcoming and nice for my first time here I'll say not bad one bit. I know what to order next time. On another note some customers that arrived were not adhering to the policy of wearing face masks and still was serviced. Very disappointing. read more

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Ordered online and came to pick up. It's 7:55 and the doors are locked. The guy inside looked up at me and continued doing his thing. I called. Asked why the doors are locked, he rudely said "because we're closing early". I asked why again, and he said "because I want too". I told him that they do not close until 9 and it's not even 8. And his response was "well I'm closing early today. I can take your order out". I told him to cancel my order. He arrogantly said "uhh yeah I'm already making it". I kept telling him to cancel my order and give me my money back and he refused. Told me I would have to come back tomorrow and get the manager to do it. Said the manager is Tony. What a joke. read more

Yummy, nice air conditioning, really hit the spot. My husband and I are here in between looking for housing in the woodlands.

The worst place ever! I told them I had to work that night and heading to work in healthcare. Well, over a half an hour later with only two people in front of me, I headed to work with no food and having already paid!!! No refund and no food. I really did not appreciate having to go to work without the food I paid for and going hungry through the night. They really do NOT CARE!!! read more

1st and only time I visited this place. Sandwich 3/5. Price 2/5. Not the best service but that can vary wildly from shift to shift. I work in the same shopping center so I thought I'd give it a shot even though from my vantage point I see it is rarely crowded and my coworkers have mixed feelings. I got their 4" sub meal and it was damn near $10! Yikes. Cheesesteaks are my go to but this place is not nearly as good as I expected and there are many more options available. Not horrible but also not great. read more

Firehouse Subs - 4" cheesesteak and a soda. $7.50. Ouch. It's good though - Delis Near Me - The Woodlands, Texas

I walk in and look at the chaotic menu in red. Really poor color to read off of. Hey red may be their theme but it was not easy on the eyes to read. I wasn't impressed with the employees. They had a unprofessional manner in their attitude and speech. One employee didn't even know the price difference between their 8" and 12" subs. She said it was about $2.00 or so difference depending on what sub I ordered. I found that to be untrue after reading the chaotic menu and found the price listed on their menu stating $2.00 more for ALL 12" subs. I ordered an Italian sub with everything on it. This company can't even make an Italian sub. Pathetic!!! It was so doused with mayo it was disgusting. Real Italian subs have oil, vinegar and oregano not globs of mayo - Nasty! Anyway the meat, cheese and bread was average at best. Not impressed with the sub or any of the female staff. I feel they are a poor representation for this FF place. Their attitudes might mesh better in another neighborhood less classy. read more

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100% this place has lost my business in all future references. I work right next door at Benihana and come in multiple times after 8... it says they close at 9 but every time I come in after 8 chairs are up and they tell me they are closed for the night. This is not the 3rd time this has happened. read more

Love this subs, they are fully loaded with meat compare to other ones. My Favorite is the New York steamer sub, and the Meatball is good also. Their hot sauces are phenomenal, there are like 20 different ones from mild to extra hot. You can even buy the one you like the most to take home. The one I recommend is #8 Ring of Fire habanero. Staff in different locations I been, they are very friendly and with good attitude. read more

Firehouse Subs - Steamer with habanero sauce - Delis Near Me - The Woodlands, Texas

Wow, I really like the service I received here. The team member was kind, and knew the menu and recommended things. Great establishment and food came out quick too! read more

Recommend? YES! Atmosphere is quiet, welcoming. Firehouse decor makes it feel retro and cool. Great painting on the wall and plenty of natural light. I ordered Italian sandwich combo for $9.00. I hope it's similar to other places' Italian sandwiches, but better. UPDATE: Man, that was great! Juicy and refreshing with no loss in softness in the bread. Meat, veggies, sauces, and cheese work well with the wheat bread. I don't know what they do, but it is right! This may be my newest favorite spot. I gotta try the other sandwiches! Service is attentive, clean, quick, friendly. Accommodating with the order and fast with food. Great professionalism. I came here 07/05/2016, around 01:00 PM. read more

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Firehouse has a limited number of choices but they all taste great. My favorite is the smokehouse beef and cheddar. If you order online they have it waiting by the door for you to pick up. I've always had good experience here and the employees seem friendly. Probably the best sandwich shop in the woodlands area. My only issue is that it's a little pricey. At $8 for a sandwich, it should include chips and a drink. read more

Great sandwiches! Great service. They are the best. Michael is an valuable asset to the Firehouse Sub corp. He and his people are reason that I keep coming back to Firehouse Sub. read more

REALLY, REALLY slow service. They do a good job of moving you through the order line, and they have 4-5 workers working behind the counter, but they can't seem to make sandwiches in a reasonable amount of time. From completion of order to the sandwich being ready was 20 minutes. If you're looking for a quick sandwich. This isn't the place. Also...just got the sandwich and brought it out to my car...THEY GOT THE ORDER COMPLETELY WRONG!!!!!! A simple turkey sandwich turns into something with salami and other things I never asked for! read more

Sloooooooooooooooow. How long does it take to make a sandwich. Been sitting here for 20 minutes waiting on 2 subs. Came in and dining room was not full after 20 minutes it is full of people waiting for their food. Probablu will go next door to Jason's deli next time....sorry fireguys this is unacceptable...24 minutes later finally.. read more

It seemed like only one employee out of the 7 working knew what was going on. It took 25 minutes to get my sandwich. Sandwich was ok, I've had better from other locations.. read more

Word to the wise...order at least 25 minutes ahead and pick up, especially at lunch time. Waited 30 minutes for a sandwich today -- when you have an hour lunch, that's not acceptable. Multiple folks ahead of me had to ask for their dine-in order to be placed in to go bags. I know finding good help is a challenge but the wait time for a sandwich is excessive. read more

Always fresh and always ready when you order online. Tried their salad for the 1st time yesterday and I was impressed and pleased. Perfect alternative to your fave sandwich if you're watching pounds or just leaving the nearby gym. Huge portion, just ask for extra dressing because I'm not sure if one dressing would work for their big salad. My fave sandwich is Club on a Sub, though. I recommend that one if you're into bacon, turkey & ham. It comes packed with meat! read more

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Amazing customer service, staff were very friendly, and accommodating. The food was exceptional, would eat here again! :)

Fails the bologna sandwich test. Here's the deal, I never complain about ANY restaurant as long as the food tastes at least as good as a simple bologna mayo sandwich. I've been to 3 different "Firehouse Subs" locations, 2 other locations were great, really great! So don't take this as a criticism of "Firehouse Subs" in general. This location however is far from great. Example, about 2 months ago, we ordered 6 bowls of chili and a few sandwiches. We received 1 full bowl of warm chili, 2 half full bowls of warm chili, and 2 half full bowls of cold chili (actually cold), and missing one bowl entirely, we were also missing one sandwich. I can understand a missing sandwich at a busy lunch hour, but half bowls of chili , and cold chili seems like more of a policy than a one time mistake. I imagine it goes something like this...1st guy,"Hey, we're running low on chili, don't take anymore orders of chili". 2nd guy..." Are you CRAZY? That's our highest profit item, just start filling them half way". That was then, this is now. Last week I decided to try them again, I ordered 2 sandwiches and 1 chili.($28 including delivery service)The Club on sub was good. The smokehouse beef and cheddar which is always great at other locations was disgusting! Couldn't eat it. Tossed into trash can. Last but not least, we have an overpriced HALF bowl of chili. Note to management, if you run out of chili, then you just run out of chili. Either buy a bigger pot or tell the people you ran out. Stop trying to stretch it with half bowls. I should have just made a bologna sandwich. read more

Firehouse Subs - Delis Near Me - The Woodlands, Texas

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On 7/10/21 between 5:30pm-6:00pm service was terrible all the workers were confused forgetting to make orders and calling people name's wrong i waited and waited for my order to find out they forgot it not to mention there was no ice in the drink machine...terrible experience i know the issue was on the workers and management should look into fixing this issue with them... very forgetful and playful crew!! read more

Firehouse Subs - Date and time and I'm still waiting on my order..... very disappointed! - Delis Near Me - The Woodlands, Texas

Great Firehouse....one of my favorite sandwich shops. This one is clean and the staff are awesome....one gave us a tip on how to order to save a few dollars. read more

Overall fast clean service! Very enjoyable subs ! Have few picks on board but had to get the most popular one ! Gains after gym is important so enjoy the 1000+ sub ! Very reliable source!!! Eat eat eat read more

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