This place is usually pretty good but today it was not. Quite a bit shy on the meat and extras. Missing the extra pickle. The workers here are always awesome as far as attitude goes, but they sometimes skimp on tomatoes, lettuce, cheese, meat. The sandwich tasted good. It was just kind of on the skinny side. It's kind of loud when the place is busy so I wouldn't suggest eating your food there. Pick it up and go somewhere else. read more

Poor service at this location. The food is always good but expect to wait and not be treated fairly.

The sandwiches I received look nothing like what the owner posts. The sandwich I got had less than half the meat of what shown in the sandwiches that the owner post. If you're gonna post a picture, let's post a true picture, Mr. or Mrs. business owner. This is not the first time that I've got a sandwich there that had very little meat on it. There are plenty of places to go and eat sandwiches and Hattiesburg, and yours is by far the one with the least amount of meat, but cost quite a bit. Not really a good value. I would just skip this place until they learn how to put the correct amount of meat on a sandwich. read more

Food was decent I did happen to see a roach on the back wall by the toaster and by the freezer if I wasn't so hungry I probably would have lost my appetite read more

This is unfortunate because I love firehouse, but unless a manager is there, the workers seem to be incapable of working by themselves. Most of the time the sandwich is great, but my last experience was extremely disappointing. My order was extremely messy and the bag was very dirty as well. The reason for the two star review, which again I would normally never leave for this place, is because when a worker called my name, it was the wrong name and when confronted about it, she told me "I do not care" which left me very angry because that is no way to treat a customer. Unfortunately how much the experience can swing at this location. read more

This is my favorite place to buy a sub . I love their sandwiches . I love a hot sub meal ! Its clean & fresh food . The people are friendly . read more

I can to this location at 5:23pm on Jul 12th and stood at the "Order Here" sign. There two customers in the restaurant. The workers, including the manager on shift ignore my presence and continued on with what they were doing. There were snickering between them as if to see who Acknowledges me first. After waiting an extended period and not being helped, I preceded towards the exit door. That is when one ask can they take my order. I asked for the name of the on duty manager(Selena's I believe) and saw that she was standing at the counter with the workers. She is terrible at customer service and in need of basic managerial training. They're all young and may not know how to greet customers even if you're busy. read more

i doordashed a sandwich for me and a kid's meal for my daugher that came w brownie, drink and the fire fighter hat for kid they delived missing brownie, drink and hat so i called them their answered was... when i order on the website that would be missing i was then why feature on the app? she then blamed on doordash person that they suppose to grab drink, brownie and hat but they usually dont so i said so ur blaming e'one but urself? no mam the drink and hat is sefl served so next time u come in ur welcome to pick them up i said ok so its not ur fault? and hung up people wonder the places they worked at for along get shut down? and owners wonder what went wrong? i hope they all read my review!!! btw i paid over $48 for a long sandwich, a cup (supposed to be a bowl) and kid meat ball sandwich 48bucks!!!! read more

Love firehouse subs I'm always traveling for work and get subs very often.. I'm in Hattiesburg Mississippi working And went to that store location ordered my sub ate my first half of it and was amazing... before I bit into my second half I noticed a hair on my sub that obviously wasn't mine I went up to the counter and showed the employee and immediately was drenched with apologies from everyone working as well as being accommodated a whole new sub for me as well as a cookie... it almost felt staged how sincere they were and how they immediately proceeded to make my sub right away even with the afternoon lunch rush happening. That's true customer service and I applaud that Firehouse location because mistakes happen and they are moving fast to get people their food so nothing but 5 stars to them! read more

this is regarding the mangement team of firehouse. previously my daughter was employed at this establishment a while back a customer came into the store arguing and yelling at my daughter and when my daughter removed herself from the situation the mangers at the time of employment said that the customer was in the wrong from yelling at her and all was good for a while but today 3 or 4 weeks after the altercation a manger has just let her know that she has been fired for " not handling the situation the right way at firehouse " although she was approved to work this week respectfully I am wondering how was she suppose to handle the situation this is showing me that mangers are incompetent if this had a been a problem it should have been brought to attention she is only human and still in high school if mangers are going to say that's she is alright explain why she is being fired 4 weeks after the altercation read more

We stopped here in the way down to the beach and it was the RIGHT THING TO DO. I always enjoy coming to Firehouse Subs. I love the story and the purpose behind the franchise. I got the engineer (it helps that I happen to be an engineer) fully involved. It was very good. The bread was fresh, the condiments were flavorful, and the sandwich was piled high with meat. The store was clean and the employees were friendly and interactive. We will be returning. read more

Soooo good!!! I love their rewards system! We can earn free food!! I always get the hook and ladder!! Extra pickles are a must!!! Love that they donate to the 1st responders!! read more

New and clean. I like firehouse subs but I don't have one at home. Sandwiches are closer to Quiznos than subway. Medium sandwich is about 8". Two adult and two kids meals with a brownie were $27. Then we added two cookies for the kids, and two pickle buckets... read more

Firehouse Subs - Italian sub (medium) - Fast Food Near Me - Hattiesburg, Mississippi

Love Firehouse! Staff is friendly and fast, sandwiches are hot and super tasty. The selection of sauces to add to your sub is awesome! Oh, and the salads are pretty amazing too! read more

They have great staff and gave the always great quality Firehouse subs we know and expect!

We were in town visiting relatives and stopped by to pick up sandwiches for everyone. I had the Hot Italian Sub. Damn, that was good! Most got the Hook & Ladder Sub and really enjoed it. California needs some of these. Beats Subway all to hell! Thanks for a great lunch read more

This Firehouse catered 150+ sandwiches for my company and they were fresh, tasted great, and ON TIME. Will use again for sure.

We love Firehouse Subs and this is an excellent location. The staff is super friendly, the store is clean and the sandwiches are the best subs around. I recommend the Hook and Ladder! read more

For there being so many sandwich shops to choose from, FHS is one of the better ones. Food is very good in quality, establishment is clean and the staff is quite welcoming. If there is a time I do not know what to really have for lunch, FHS is always a great go to spot. read more

I used them for catering and they completely dropped the ball. I had a large order for 40 people. Half the office started their lunch at 11. I get there to the office at 10:45 and no food. Call firehouse to check the status and after about 10 mins of confusion they tell me they lost the order even though my card was already charged. End up delivering the food an hour after it was supposed to be there so half the office missed their opportunity to eat lunch. Food delivered was ok but they really dropped the ball. Do not recommend for catering. read more

Best Firehouse Subs I have ever stopped at. Great food. Quick and friendly service.

After three visits I can honestly say that I simply do not get what's so special about this place - other than it's a cheap place to buy plastic pickle buckets and that money I think goes to charity. The food is basically tasteless, and the chili that is supposed to be world famous...is just kinda ok. read more