My husband and I were both excited to try out a new restaurant in the area. I made reservations. The tone was set when we walked in. No one to greet us, no biggie. A waiter hurried past us to tend to one of his tables us and loudly said he'd be back to help us. Hurried back and immediately asked if we had a reservation. No greeting, just hurried. The light on our table wasn't working so he just switched it with the open table next to us (people later came and sat there). I believe they are rechargeable. Same thing happenec to the table next to us. Light went out.The same light he replaced it with went out half way thru our meal. No biggie, but you can tell they haven't planned accordingly.
Seating is limited. Chairs aren't comfortable - not what you expect when reading the menu - you'd think it would have a comfortable and cozy vibe. If you aren't in a chair, you are sitting on a hard bench made into the wall. Doesn't give you the vibe of enjoying a nice, relaxing meal. The acoustics in the restaurant are awful. I could barely hear my husband over the waiter who was shouting to all of his tables. Maybe he couldn't hear, either.
On to the food - we ordered the mozzarella sticks as an app. Not something would normally order, but the accompaning dipping sauces intrigued us -a pesto sauce and calibrian chili sauce. And the sticks were advertised as herb crusted. We didn't taste or see any herbs in the. The sauces - underwhelming. The pesto sauce was nothing but olive oil with a little pesto on the bottom of the dish. The Calabrian chili-honey with a tiny bit of heat.
Husband ordered pork cheeks and I ordered salmon. His dish came out a good 5 minutes before mine and wasn't as hot as it should've been. He insisted on waiting for my dish so we could enjoy our meal together. salmon eventually came out - not hot. A piece of unseasoned salmon over a massive clump of unseasoned mashed parsnips and a side of nicely cut carrots and goat cheese. Had the carrots been hot, they would have been delicious. Salmon was top with a tasteless creme franchise sauce. Pork cheeks were on top of a heaping mound of mashed potatoes. Our waitress ( first night at that restaurant, used to work with owners at Rosario),asked us how the mozzarella sticks were. I said they were just okay and that was the end of that conversation.She never asked how how the rest of the food was, how we liked it, etc. We never saw an owner or manager on the floor, which one would expect they would be greeting customers and asking for feedback being a new restaurant. Hence, I am forced to give feedback here. Our experience was very underwhelming and quite honestly very disappointing. Reading the menu, you'd think the dishes were tasteful and it would be more of a upper scale restaurant (although prices are reasonable). The menu descriptions are over rated for the quality of food you get. As we left, we both said we should have gone across the street for dinner (and i don't even care for bbcue). Very disappointing and beyond new opening kinks. We won't be going back. read more