I had a very disappointing experience today at Sweet Dreams Bakery on Orchard Lake Road in West…read moreBloomfield. When I walked in, I eventually said, "Hello," to get someone's attention. I understand employees may be busy, so that wasn't my concern. What bothered me was the customer service that followed. I asked for a small Berries Delight and pointed to the individual desserts on the left. Instead, the young man assisting me went to the cakes on the right and attempted to hand me a small cake. I politely stopped him and explained that I wanted the personal-sized Berries Delight on the left. He responded by saying, "Those are called slices," in a tone that came across as rude and condescending. I then asked if I could have a fresh one from the refrigerator because the one in the display case looked like it had been sitting there for a while. He insisted the display one was fine, but I repeated that I would prefer one from the refrigerator. He reluctantly got one and handed it to me, saying, "There's your fresh Berries Delight," in a sarcastic tone. I visit Sweet Dreams regularly--between this location and the previous one, I stop in about four times a month. I've always enjoyed your desserts, which is why this experience was so surprising. I've never been treated this way before. I hope this feedback is taken seriously because the quality of customer service should match the quality of your products.

Thank you Sweet Dreams! I'm a food photographer and stop motion artist for snack, dessert and…read morewellness brands. It's off-season and I needed a raspberry tart to use for flavor cues for a client's launch of their new Raspberry Tart Wafer protein bar flavor. Due to a food allergy I didn't want to style the tart myself. I contacted a number of local bakeries as well as Plum Market, Whole Foods, Zingermans and more. None could accommodate my specific request. Finally, I came across sweet dreams and they were able to make me a beautiful raspberry tart to use for my images, based on the appearance, I wanted and in a timely manner. The location and store seem very nice too. And the pastry itself turned out great! Check out the images to see how pretty it was and how perfectly it worked. Jodifriedmanphotography.com IG: Instagram.com/jodifriedman

This cake was so cute & beautifully decorated. So much detail! It was delicious!…read more Thanks so much!

I needed a birthday cake last minute and they were amazing! They responded fast and did an amazing…read morejob! We will defiantly be back.

Great atmosphere and service…read more The pistachio croissant was insanely good. The crust was firm and soft on the inside with just the right amount of sweetness.

I'm so happy TLJ made it's way out to Novi! They have the best fresh cream cakes (that are not too…read moresweet), coffee drinks, and sweet or savory pastries. If you are a fan of tiramisu latte, this is the only place to get it. We tried the pistachio matcha cloud latte (with a shot of espresso) over the weekend and a couple pastries- ham and cheese crossiant and ham and cheese toast that's topped with corn cheese. I absolutely LOVE the h&c crossiant. They do add an aioli that might throw some people off, so beware if you are not a fan of mayo or spice. Since opening, service has always been friendly and much quicker. And I love that they changed up the seating areas- they added cushioned seating along the back windows. This is a great place to come for a quick bite, meet up with friends, or even while you're waiting to rotate your tires. A huge plus is, they are open 365 days a year!

Super quick turnaround! Amazing value and prices! And the cake was so good! There were so many…read morecompliments on the cake. Will certainly be contacting them again!

Amy Cakes totally saved my day for an agility title for my dog. Couldn't be more pleased!read more

Stopped in for a coffee and snack. Was absolutely blown away…read moreby the pastries and sandwiches available! What a find!! I had a cinnamon rope and it was delicious and went well with my chai latte. My wife and I are coming back for food and coffee this weekend. It is a clean and roomy space with friendly folks working there. Truly a great find in this area.

I've been coming here to get a few hours of work done for weeks and I love it! In this area, I…read moredon't find a lot of bright workspaces like this, so I really love it. The vibe is very welcoming, so I never feel like I'm staying too long or anything. The pastries are fantastic and there is just so much to try, like every other Cannelle. So glad to have this close to me! Also shoutout to the team who works here, they are so lovely!!

I am so shocked by the positive rating this bakery has, this place is horrible. Why do they spend…read moretime having a consultation when they ignore every single detail requested. Including details as major as the size of the layers of the cake and the frosting type.

Hired Gwen for my wedding 09/09/2023 and she did such an amazing job! I didn't realize how special…read moreit is to create a wedding cake. This process ended up being one of my favorite parts of the wedding planning process. She was very patient with me and husband and helped us create the perfect combination of flavors. Everyone loved our cake and there was none left! Gwen is a true master in this area and understands what it takes to create a delicious and beautiful cake. She was so fun to work with and answered all of our questions and was kind enough to let us borrow her cake platter/base. I asked my florist to set aside a few pieces for Gwen and she decorated the cake beautifully! I'll let the pictures speak for themselves :)

Delicious food, great staff, awesome service! I love this place, it's a local treasure.read more

Great coffee - decaf is available if that is what you seek. The stuffed breakfast bagel is good…read morefood and good road food. The parking lot is huge and accommodating for the Saturday and Sunday car shows. F1 was playing on the flat screen. Nice to sit and watch it with other (informed) enthusiasts. Will I return? Yes!

I have not been to this bakery since early 2000 when I lived with parents, grabbing donut and a…read morecoffee before class. I was in the area and nostalgically went in to get a donut and some coffee. The facade and the sign looks run down so is the inside. Half empty shelves inside. A small donut selection. I opted in for peanut, key lime and raspberry. To my disappointment at 10:30 in morning the coffee machine was empty and the girl at the counter simply said that they run out. It makes no sense. Make some more. Doughnuts were a let down instead of pillowy dough i got chewy with an after taste of bed oil. Sometimes walk down memory lane is not that great

When I lived in WL I would stop here at least once a month. Great sweet treats, super great and…read morenice people, and little bakery vibe.